Rugendas Hotel Boutique by Time

Hotels
8.9 (1439 reviews)
Versalles 3085 , Santiago , cl

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Comfortable accommodations
Good breakfast options
Cons:
Staff service inconsistencies
Limited restaurant hours
Noise from air conditioning

Categories

Cleanliness
8.43
Cleanliness was mentioned positively in most reviews, but there were concerns noted.
Service
9.1
Mixed experiences with staff; some acknowledged great service while others reported issues.
Location
9.44
The location received consistent praise for being excellent.
Room Quality
8.89
Rooms were generally described as clean and comfortable; space was a recurring positive.
Amenities
8.72
Amenities were satisfactory but noted less positively in some reviews.
Value for Money
8.88
Value was generally seen as good in relation to location and services offered.
Food and Beverage
8.43
Breakfast was appreciated, but service and options were sometimes criticized.
Overall Experience
9.3
Overall experience aligns with high ratings but reflected some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:04

Property Description

Prime Location in Santiago
Explore the vibrant El Golf neighborhood and its proximity to key metro stations and shopping centers.

Comfortable and Stylish Accommodations
Relax in spacious rooms decorated in a contemporary style, each equipped with a SmartTV.

Exceptional Dining and Event Spaces
Indulge in a premium buffet breakfast at Böki restaurant and utilize the variety of rooms available for meetings and events.

To book your comforting stay at "Rugendas by Time" in Santiago, visit our website now!

Important information:

Restaurant opened at 6:30 in the week and during the weekend and holidays open 08:00. Kitchen closes daily at 22:00, the restaurant closes at 22:30 everyday.

Cleaning service is provided from Monday to Saturday. Sundays and holidays it is upon request.

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. This additional fee (IVA) is not included in the hotel rates and must be paid separately. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.9
Based on 1439 reviews
Cleanliness: 8.43
Service: 9.1
Location: 9.44
Room Quality: 8.89
Amenities: 8.72
Value for Money: 8.88
Food and Beverage: 8.43
Overall Experience: 9.3
A
Andrea • solo_traveller • ar
10
Pros:

Excelente ubicación

Cons:

El restaurante no condice con el hotel.
La cena estuvo floja

2026-06-16 • via Nuitee
A
Anaue • couple • br
8
Foi ótimo.
Pros:

Cama grande e espaçosa. Localização excelente

Cons:

Café da manhã poderia te mais opção

2026-06-16 • via Nuitee
N
Nicole • solo_traveller • cl
10
Pros:

La habitación era cómoda

Cons:

A veces se escuchaban mucho los ruidos del pasillo

2026-06-15 • via Nuitee
M
Mariana • solo_traveller • br
8
Pros:

Como muito outros comentários já mencionaram, a localização é excelente - bairro lindo, seguro, próximo a duas estações de metrô e a poucos minutos de caminhada do MUT e Costanera Center.
Ficamos no quarto 701, silencioso, com uma cama king extremamente confortável, com uma bela vista para as árvores.

Cons:

O que mais me desagradou, contrariando as demais avaliações, foi o tratamento pouco amistoso de alguns funcionários, especialmente da recepção. Tive problema com o primeiro cartão que tentei efetuar o pagamento da estadia e nos trataram com desdém, como se não quiséssemos pagar, muito embora logo depois eu tenha conseguido pagar normalmente com outro cartão.
O café da manhã é bom, mas não variou nenhum dia, eram sempre exatamente as mesmas opções de pães, doces e frutas.

2026-06-09 • via Nuitee
I
Isabel Cristina • family_with_children • br
10
Excelente
Pros:

Limpo, organizado, elegante e funcionários cordiais.

Cons:

Chão frio. Não é nada demais, mas não esperava e não levei Havaianas.

2026-06-09 • via Nuitee
T
Taranto • solo_traveller • br
9
2026-06-08 • via Nuitee
T
Thomaz • couple • br
10
Amamos a estadia! Tudo mt perto e o hotel é ótimo
Pros:

Tudo é ótimo!!!

Cons:

O quarto

2026-06-05 • via Nuitee
J
Jorge Alberto Valero • solo_traveller • ar
9
2026-06-04 • via Nuitee
E
Evelyn • solo_traveller • cl
10
10 de 10
Pros:

Servicio de Restaurante buena calidad de comida y la atención de los mozos. Un 10 de 10
Gracias

Cons:

El estacionamiento retirado

2026-06-04 • via Nuitee
N
Nadia • couple • uy
10
Muy lindo hotel.
Pros:

Muy lindo hotel, el restaurante muy bueno. Perfecta la ubicación

2026-06-03 • via Nuitee
I
Ingrid yesenia • couple • cl
10
Excelente experiencia volvería a quedarme en el hotel
Pros:

La calidez del personal desde que llegamos la recepcionista las personas que atienden el restaurante todo excelente y una muy buena ubicación 10 de 10

2026-06-03 • via Nuitee
C
carlos • couple • cl
10
Relajo
Pros:

Excelente ubicación, calidad del servicio

Cons:

No aplica

2026-06-02 • via Nuitee
M
Maturana • couple • cl
4
Regular. El sistema funciona mal, reserva, estacionamiento, peor toallas, viejas, desgastadas y negr
Pros:

El desayuno bien, pero igualmente todos los días.

Cons:

El pan, los tomates no pelados, lo mismo con los pepinos, demasiado gruesos. Toallas pésimas, viejas, sucias y desgastadas. Era blanca ahora no, despercudidas.

2026-06-01 • via Nuitee
C
Carolina • couple • cl
10
2026-05-28 • via Nuitee
S
Sam • solo_traveller • nl
9
Goed
Pros:

Kamer was prima. Ontbijt was lekker.

2026-05-26 • via Nuitee
V
Vanina • solo_traveller • ar
10
Pros:

El lugar es hermoso, la ubicación excelente y el personal re atento

Cons:

Me gustó todo

2026-05-25 • via Nuitee
V
Vanina • solo_traveller • ar
10
2026-05-25 • via Nuitee
S
Sandra • solo_traveller • cl
9
2026-05-21 • via Nuitee
B
Bertha • solo_traveller • pe
10
2026-05-19 • via Nuitee
J
Joao Victor • couple • br
10
Excelente
Pros:

Quando ha passeios e você tem que sair mais cedo, basta solicitar na recepção o café e eles organizam um dia anterior para você!

2026-05-19 • via Nuitee