Rugendas Hotel Boutique by Time

Hotels
8.9 (1327 reviews)
Versalles 3085 , Santiago , cl

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Ironing service
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Comfortable accommodations
Good breakfast options
Cons:
Staff service inconsistencies
Limited restaurant hours
Noise from air conditioning

Categories

Cleanliness
8.43
Cleanliness was mentioned positively in most reviews, but there were concerns noted.
Service
9.1
Mixed experiences with staff; some acknowledged great service while others reported issues.
Location
9.44
The location received consistent praise for being excellent.
Room Quality
8.89
Rooms were generally described as clean and comfortable; space was a recurring positive.
Amenities
8.72
Amenities were satisfactory but noted less positively in some reviews.
Value for Money
8.88
Value was generally seen as good in relation to location and services offered.
Food and Beverage
8.43
Breakfast was appreciated, but service and options were sometimes criticized.
Overall Experience
9.3
Overall experience aligns with high ratings but reflected some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:04

Property Description

Prime Location in Santiago
Explore the vibrant El Golf neighborhood and its proximity to key metro stations and shopping centers.

Comfortable and Stylish Accommodations
Relax in spacious rooms decorated in a contemporary style, each equipped with a SmartTV.

Exceptional Dining and Event Spaces
Indulge in a premium buffet breakfast at Böki restaurant and utilize the variety of rooms available for meetings and events.

To book your comforting stay at "Rugendas by Time" in Santiago, visit our website now!

Important information:

Restaurant opened at 6:30 in the week and during the weekend and holidays open 08:00. Kitchen closes daily at 22:00, the restaurant closes at 22:30 everyday.

Cleaning service is provided from Monday to Saturday. Sundays and holidays it is upon request.

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. This additional fee (IVA) is not included in the hotel rates and must be paid separately. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.9
Based on 1327 reviews
Cleanliness: 8.43
Service: 9.1
Location: 9.44
Room Quality: 8.89
Amenities: 8.72
Value for Money: 8.88
Food and Beverage: 8.43
Overall Experience: 9.3
F
Felipe • couple • es
8
2026-02-28 • via Nuitee
D
Diego Alonso • family_with_children • cl
8
Pros:

La habitación muy cómoda y el desayuno muy bueno también.

Cons:

Solo como comentario mejoraría la ventilación de los espacios comunes ( entre habitaciones ) no existe intercambio de aire.

2026-02-28 • via Nuitee
R
Rodrigo • family_with_children • pe
8
2026-02-28 • via Nuitee
L
Laura • couple • co
9
2026-02-27 • via Nuitee
C
Catalina • family_with_children • cl
10
Pros:

El personal muy amable , bonito cómodo muy buen desayuno

2026-02-27 • via Nuitee
P
Pamela Andrea • couple • cl
10
Pros:

La ubicación y la atención son excelentes!!

Cons:

Todo perfecto!!

2026-02-26 • via Nuitee
J
JAZ • extended_group • ec
7
Pros:

ubicación lugar tranquilo y seguro

Cons:

no buen aire acondicionado

2026-02-26 • via Nuitee
M
MARCELO • couple • be
8
Pros:

Très bien situé
Très confortable

2026-02-26 • via Nuitee
R
Rocío • couple • py
8
2026-02-25 • via Nuitee
M
Marianne • family_with_children • ch
8
Pros:

Sehr gutes Hotel an bester Lage

2026-02-24 • via Nuitee
L
Luisanna Rivas • family_with_children • cl
10
Uno de mis favoritos
Pros:

Me encanta hospedarme acá cada vez que voy a Santiago, me gusta las instalaciones, el desayuno, las camas cómodas

Cons:

No me contestaron nunca para solicitar servicio de comida a la habitación, sin embargo, al día siguiente pidieron una disculpa.

2026-02-24 • via Nuitee
P
Pablo • couple • cl
7
Pros:

Ubicación

Cons:

Desayuno puede mejorar

2026-02-23 • via Nuitee
D
Derval • couple • cl
9
Pros:

La pieza muy cómoda, limpia y la ubicación es muy tranquila y fácil de moverse

2026-02-23 • via Nuitee
K
Karla • couple • cl
1
Mala experiencia
Pros:

El entorno del hotel es tranquilo

Cons:

Cuando llegamos no había luz ni agua . No funcionó la tarjeta para abrir habitación por lo que tuvimos que caminar a las 3am al otro hotel en Versalles 3001. Con todos las maletas porque allá hay estacionamiento .

2026-02-23 • via Nuitee
M
Marcelo • family_with_children • cl
9
2026-02-22 • via Nuitee
P
patricio • couple • cl
8
Pros:

La ubicación sin duda su punto fuerte

Cons:

El recepcionista que nos atendió a nuestra llegada no nos dio la bienvenida, casi no no nos habló, tampoco nos explicó casi nada muy mala atención solo si le preguntaba respondía

2026-02-13 • via Nuitee
C
Cecilia • couple • br
9
2026-02-13 • via Nuitee
C
Claudio • couple • ar
9
Recomendado para estadía en Santiago
Pros:

Muy cómodo y bien ubicado. Área muy tranquila

Cons:

Que las mucamas me despertaran a las 8 de la mañana para ofrecer lavado de ropa

2026-02-13 • via Nuitee
J
Julio • couple • cl
10
Solo fue una noche por lo que no tengo una percepción general de la atención
Pros:

desayuno completo pero debiera tener alternativa para personas con enfermedad celiaca
Excelente ubicación, está cerca de muchos puntos de interés

Cons:

Plataforma de locomoción no cumple expectativas

2026-02-12 • via Nuitee
R
Ricardo • solo_traveller • br
7
2026-02-11 • via Nuitee