Hotel Epoque & Apartments

Hotels
8.7 (118 reviews)
Jaakonkatu 10 , Pietarsaari , fi

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Good location
Cons:
Cleanliness issues
Limited amenities during certain hours

Categories

Cleanliness
7.78
Some reviews mentioned cleanliness issues in rooms and bathrooms.
Service
9.25
Many reviews praised the friendly and accommodating staff.
Location
9.29
Location highly praised for convenience and quietness.
Room Quality
8.74
Rooms were described as spacious and well-decorated, though cleanliness was an issue.
Amenities
8.27
Facilities like the sauna and breakfast were appreciated, but some mentioned issues with bar hours.
Value for Money
8.23
Most reviews suggest that the hotel provides good value, despite some expectations not being met.
Food and Beverage
9.28
Breakfast quality was consistently praised as very good.
Overall Experience
8.75
Overall positive sentiment with specific areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:12

Property Description

Historic Charm
Located in a beautifully restored customs building from the early 20th century, Hotel Epoque & Apartments offers a unique blend of history and modern comfort.

Luxurious Amenities
Indulge in the comfort of flat-screen cable TVs, tea and coffee facilities, and even private saunas in some rooms. The apartments, just a short walk away, provide added privacy and convenience for longer stays.

Culinary Delights
Savor international dishes at Restaurant Epoque, unwind with a drink at the lounge bar, and start your day right with a delicious buffet breakfast.

Experience the perfect combination of history, luxury, and gastronomy at Hotel Epoque & Apartments. Book now for an unforgettable stay!

Important information:

Reception opening hours:

Monday-Thursday: 07:00-21:00
Friday: 07.00-16.00
Saturday-Sunday: 08.00-16.00

If you expect to arrive outside reception opening hours, please inform Hotel Epoque & Apartments in advance.

Please note that the elevator is only in operation during reception opening hours.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 118 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.27
Value for Money: 8.23
Food and Beverage: 9.28
Overall Experience: 8.75
H
Håkan Johan • solo_traveller • se
8
Mycket nöjd
Pros:

Superbra

Cons:

Vädret

2026-08-22 • via Nuitee
A
Alexandra • solo_traveller • fi
9
2026-08-22 • via Nuitee
K
Kaija • solo_traveller • fi
9
Kaija
Pros:

Huone ja kylpyhuone olivat siistit.

Cons:

-

2026-08-21 • via Nuitee
M
Monica • solo_traveller • fi
10
2026-08-20 • via Nuitee
W
Wickström • solo_traveller • fi
9
2026-08-18 • via Nuitee
M
Maija-Leena • solo_traveller • fi
8
Suosittelen
Pros:

Hyvä siisti hotelli hyvällä paikalla. Erinomainen aamupala ja ruoka muutenkin. Kahvia saatavilla silloin kun haluaa. Henkilökunta ystävällinen. Sänky hyvä.

Cons:

Liikuntarajoitteiselle vähän huono asia, ettei hissi ole ympäri vuorokauden toiminnassa. Jouduttiin kulkemaan rappuja, mutta kiirehtimättä liikkuen se onnistui.

2026-08-14 • via Nuitee
K
Karlsson • solo_traveller • fi
9
2026-08-13 • via Nuitee
C
Christine • solo_traveller • se
10
Pros:

Väldigt fint och lyxigt hotell. Superbra service från personalen.
Väldigt bra frukost. Kommer att boka igen!

2026-08-13 • via Nuitee
V
VNx • couple • no
8
2026-08-13 • via Nuitee
A
Anders • solo_traveller • fi
6
Helt okej
Pros:

Trevlig och hjälpsam personal.

Cons:

Hotellet börjar kännas lite slitet.

2026-08-11 • via Nuitee
V
Valtteri • couple • fi
8
2026-08-09 • via Nuitee
J
Johan • couple • fi
8
Mukava ja personallinen hotelli
Pros:

Tilava ja mukava huone, hiljainen ympäristö ja helppo parkkeeraus. Hyvä monipuolinen aamiainen.

Cons:

Joitakin asiota huomeessa, kuten kattoplafondin kuvun ja wc- paperitelineen puuttuminen

2026-08-09 • via Nuitee
A
Anders • couple • se
7
2026-08-09 • via Nuitee
M
Masi • extended_group • fi
9
2026-08-09 • via Nuitee
A
Anne • family_with_children • fi
8
Perushyvä hotelli.
Pros:

Sijainti oli todella hyvä. Saavuimme vastaanoton ollessa suljettuna, mutta avainten luovutus oli helppoa ja kätevää. Huoneen kylpyamme oli mahtava.

Cons:

Aamupala oli melko niukka.

2026-08-08 • via Nuitee
F
Fredrik • solo_traveller • se
9
2026-08-08 • via Nuitee
H
Heikki • solo_traveller • fi
9
Pros:

Quiet. Breakfast with df options

Cons:

Carpet in room needs cleaning

2026-08-05 • via Nuitee
T
Theo • couple • nl
8
Functioneel verblijf
Pros:

Goede locatie in Jakobstad en makkelijk bereikbaar. We kregen een ruime kamer.

Cons:

De uitstraling is niet geweldig, alhoewel alles voor de rest ok is.

2026-08-05 • via Nuitee
L
Lars • extended_group • se
7
Nöjda och belåtna, vår Runebergsforskning var givande. Bra parkering, saknar givetvis el-laddning.
Pros:

Centralt och vackert läge i stans centrum. Vacker byggnad. Upplevdes som fräscht och välskött. Saknade personal vid ankomsten- söndag eftermiddag. Hittade en mycket spännande restaurang i centrum "Ukraina" med intressant mat, trevlig personal/ägare. Bra frukost med, men restaurangens system för flingor-mysli var dåligt, fick hela tallriken full med solrosfrön!

Cons:

Hygienrummet (badkar, toa och handfat) var ambitiöst designat med "häftiga" detaljer. Skärmväggen (stänkskyd) var felmonterat, vatten rann längs väggen den på golvet. WC-stolen var obekväm att sitta på

2026-08-05 • via Nuitee
Öström • solo_traveller • fi
9
2026-08-05 • via Nuitee