Five Studio - Empire Damansara

Hotels
7.4 (313 reviews)
Jalan PJU 8/8A , Petaling Jaya , my

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Non-smoking throughout
Grocery deliveries
Broadcast Live sport events
Pub crawls
Happy hour
ATM/banking
Wine release events
See all facilities

Review Highlights

Pros:
Location is convenient
Good quality rooms
Cons:
Poor service
High deposit cost

Categories

Cleanliness
5.23
Cleanliness concerns raised due to lack of service and access to the room.
Service
5.2
Major complaints about staff being unresponsive and rude.
Location
8.74
Good location, though access issues reported.
Room Quality
8.69
Standard quality for this hotel tier.
Amenities
8.72
Standard quality for this hotel tier.
Value for Money
5.18
Concerns about paying double for deposit leads to poor perception of value.
Food and Beverage
8.73
Standard quality for this hotel tier.
Overall Experience
8.7
Dissatisfaction primarily due to service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:42

Property Description

Convenient Location
Experience stunning mountain and city views while being within close proximity to Federal Territory Mosque and other attractions.

Modern Amenities
Enjoy comfortable accommodations with air conditioning and soundproofing, as well as a private bathroom with a walk-in shower in all units.

Nearby Attractions
Explore popular landmarks such as Perdana Botanical Gardens and KL Sentral within a short distance from the aparthotel.

To book your stay at Tenzou @ Empire Damansara and indulge in these amenities, visit our website now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs MYR 1 per hour.

Location

Guest Reviews

7.4
Based on 313 reviews
Cleanliness: 5.23
Service: 5.2
Location: 8.74
Room Quality: 8.69
Amenities: 8.72
Value for Money: 5.18
Food and Beverage: 8.73
Overall Experience: 8.7
N
Nur couple my
9
2026-02-23 via Nuitee
S
SHEMEER couple my
7
2026-01-03 via Nuitee
S
SITI ASMAHANI family_with_children my
1
Dispute Regarding Security Deposit Deduction and Cleanliness Issues
2025-12-22 via Nuitee
J
jian fong couple my
6
2025-12-14 via Nuitee
W
wawa couple my
8
2025-12-13 via Nuitee
B
Bekbolsun couple kg
8
Pros:

Виды шикарные, панорамные окна несколько магазинов в шаговой доступности.при бронировании не заметил что нужно заплатить депозит. Возникли проблемы с переводом, но владельцы дали четкие инструкции как это облегчить.

Заходите в магазин News даёте наличку и просите чек с пин кодом. Отправляете это владельцу и он введя пин получает деньги.
Короче заехали быстро. После поступления денег скинул пароль от двери и четкую и понятную инструкцию
Что да как.

2025-12-11 via Nuitee
T
tony couple my
10
2025-12-10 via Nuitee
K
Khairul couple my
7
2025-12-09 via Nuitee
A
Ahmet couple my
1
They are kind of scammers to push you pay a double price of the room as deposit via third party app.
Pros:

They are kind of scammers to push you pay a double price of the room as deposit via third party app. They don't reply messages. We drove to there 50 kilometres but no-one approach to give keys to us.

Cons:

They are kind of scammers to push you pay a double price of the room as deposit via third party app. They don't reply messages. We drove to there 50 kilometres but no-one approach to give keys to us.

2025-11-21 via Nuitee
O
ong couple my
1
2025-11-15 via Nuitee
S
Sher couple my
10
2025-11-07 via Nuitee
S
Sher couple my
10
2025-10-25 via Nuitee
Z
Zura Saedin couple my
1
DISCRIMINATION
Pros:

Non

Cons:

Staff are rude and false accuse ( claim been threatened)just because non Malaysian. Host avoid call and coward to confront and explain situation.

2025-09-13 via Nuitee
M
Mr.S.A. Kalai couple my
10
2025-09-13 via Nuitee
H
huzma couple my
5
2025-09-12 via Nuitee
A
AnnEez couple my
6
2025-09-08 via Nuitee
W
WANI87 couple my
10
2025-08-27 via Nuitee
W
WANI87 couple my
10
2025-08-27 via Nuitee
O
Ong solo_traveller my
5
2025-08-25 via Nuitee
H
hanif solo_traveller my
8
2025-07-25 via Nuitee