MAYA Apartments - Sentrum

Hotels
8.2 (786 reviews)
11 Tollbugata , Oslo , no

Facilities

Non-smoking rooms
Family rooms
Non-smoking throughout
Free wired internet
Internet access

Review Highlights

Pros:
Great location
Spacious apartments
Cons:
Cleanliness issues
Lack of kitchen amenities

Categories

Cleanliness
7.48
Multiple reviews mentioned issues such as dust and unclean common areas.
Service
8.75
Responsive service regarding elevator issues and overall satisfaction expressed in reviews.
Location
8.99
Numerous reviews praised the excellent location near attractions.
Room Quality
7.94
Rooms were described as spacious and modern, but some mentioned a lack of decoration.
Amenities
7.47
Reviews pointed out missing kitchen tools and equipment, affecting convenience.
Value for Money
8.43
Guests found it to be a good value based on location and size.
Food and Beverage
8.18
Not explicitly mentioned, so defaulted to target rating.
Overall Experience
8.35
Overall positive experience mentioned, with some caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 01:30

Property Description

Prime Location
Located just 400 meters from the center of Oslo, Maya Apartments - Sentrum offers easy access to top attractions like Sognsvann Lake and The Royal Palace.

Comfortable Accommodation
Our apartments feature modern amenities such as free WiFi, a fully equipped kitchen with a dishwasher, and cozy family rooms for a comfortable stay in the heart of the city.

Nearby Attractions
Explore Oslo's landmarks like Akershus Fortress and Oslo Spektrum Music Arena, all conveniently close to our aparthotel. Book your stay now at Maya Apartments - Sentrum for an unforgettable experience in Oslo.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 786 reviews
Cleanliness: 7.48
Service: 8.75
Location: 8.99
Room Quality: 7.94
Amenities: 7.47
Value for Money: 8.43
Food and Beverage: 8.18
Overall Experience: 8.35
M
Maddalena family_with_children ch
8
Um Oslo zu entdecken, eignet sich die Wohnung sehr. Gross und super gelegen!
Pros:

5 Minuten zu Fuss vom Hauptbahnhof und vom Wasser (Oper). Sehr zentral gelegen und ÖV gleich vor der Tür. Die Wohnung war ausserdem sehr gross ( 3 Schlafzimmer mit je einem Doppelbett). Eine Superlage um Oslo zu erkunden.

Cons:

Die Wohnung selber war sehr sauber und war mit dem Wichtigsten ausgestattet. Leider war das Treppenhaus eher schmutzig und nicht so einladend.

2026-04-17 via Nuitee
N
Nataliya family_with_children sk
9
Pros:

location was great! the bed in small room very wide and comfortable. light and cozy atmosphere

Cons:

missing shampoo, towel or small carpet in bathroom, salt and some cooking basics

2026-04-17 via Nuitee
V
VIEVIE74 extended_group fr
6
Bien situé
Pros:

Appartement bien placé à 5mn à pied de la gare centrale, des transports en commun en plein centre ville. Donnant sur une cours intérieure donc calme.

Cons:

Placards de cuisine sales
Le four très sale.
Pas beaucoup de saladiers et grands plats pour 6 personnes
Pas de portes manteaux dans la salle de bain, ni tapis de bain.
Entrée de l appartement dans une chambre, les autres accès ne fonctionnaient pas.
Une petite couette d une personne pour le canapé lit pour 2 personnes

2026-04-16 via Nuitee
O
Oddmund Solheim solo_traveller no
9
Pros:

Sentralt, god plass i leiligheten. Ekstra toalett er eit stort pluss.

Cons:

Litt mangelfull utstyr på kjøkken, enkle ting som dorullholder og håndkleknagger på badet mangler og. Men dette er bagateller

2026-04-16 via Nuitee
R
Runa extended_group no
10
Et supert alternativ til et hotell. Sentralt,bra utstyrt og rent!
Pros:

Beliggenheten var super.
Ingen frokost på stedet.
Var greit og finne frokoststeder i nærheten!

2026-04-16 via Nuitee
D
Dimitrios family_with_children gr
4
Pros:

On the positives first:
The location is simply excellent – less than 10 minutes’ walk from Opera, 15 minutes’ walk to City Hall, the embankment with National Museum (which is a really must-visit). The embankment is a really nice walk with a lot of cafes, restaurants and, at the end of it, Astrup Fearnley Museum of Modern Art. So, the location of MAYA Apartments Sentrum is really spot-on – while centrally located, it is very quiet.
There is really nice café on the ground floor of the building – Pascal. Just some 30 meters there is another great/atmospheric café - Spor av Nord.
Architecture of the building is outstanding.

Cons:

We booked the apartment with 3 bedrooms on the 5th floor. The apartment was spacious and generally well equipped.
When we arrived to the door of the apartment, the door code was not re-sent from the previous guest – so, we had to call the help line to re-set the door code to be able to enter the apartment after a long day of travel from Greece with 1 connection flight to arrive to Oslo. The young lady was helpful and nice, but the fact itself is something a bit disturbing.
Internet – there is NO internet simply! Our notebooks, mobiles, tables “saw” the network, but it is simply impossible to connect to wi-fi network. So, there is NO Internet in the accommodation – full stop. I am writing this review from Aurland (some 10 km away from Fläm) and we have high-speed wi-fi internet connection in the room, in the common areas – literally in the middle of nowhere. What is up with this, MAYA Apartments Sentrum – no wi-fi/internet in the center of Oslo for accommodation that you charge nearly 250 Euro per night, really?
On the negatives:
We felt that the apartment itself requires some basic cosmetic repairs – wall painting. Having a proper shampoo would be great.
Common areas do not withstand any criticism. The entrance on the ground floor, the elevator cabin etc. are worn out to an extend screaming for a major renovation. The carpet in the common areas on the 5th floor is simply disgusting – all with massive stains of questionable origin, terrible smell in the common areas of the 5th floor – you feel that you are in an awful hostel. We would never stay here again – this is one of those instances when it is not just about “location, location, location”.

2026-04-16 via Nuitee
H
Hendry solo_traveller nl
7
2026-04-15 via Nuitee
G
Guillaume solo_traveller fr
8
Bon endroit pour un court séjour à Oslo en famille
Pros:

Emplacement idéal, proche de la gare, de l'opéra, de commerces de proximité et non loin du centre
Facilité de check-in
Appartement agréable et propre.

Cons:

Equipements de cuisine un peu justes (manque une passoire, quelques consommables type sel, huile, filtres à café...)
Rue assez bruyante et rideaux peu occultant

2026-04-15 via Nuitee
M
Mara extended_group it
9
Poca spesa ma molta resa: appartamento eccellente!
Pros:

Posizione perfetta per girare Oslo anche a piedi, in 10 minuti (anche meno!) si arriva all'Opera, al Museo di Munch, in Centro...
Con le indicazioni fornite abbiamo trovato e siamo entrate facilmente nell'appartamento
L'appartamento molto moderno, luminoso, pulito e accogliente con a disposizione 3 letti singoli e 1 divano letto ampio.
Abbiamo apprezzato la presenza di Netflix collegato alla televisione.

Cons:

Bagno decisamente troppo piccolo, in più di una persona era difficile stare. Peccato che la cucina non fosse attrezzata con almeno sale e olio

2026-04-15 via Nuitee
Ángel extended_group es
4
Apartamento decepcionante en una buena ubicación
Pros:

La ubicación. El baño, contaba con lavadora y secadora. Espacioso.

Cons:

Apartamento trotero, de batalla. En las fotos parecía que estaba mejor. La tapicería de alguna silla y el sofá estaba sucia. Las camas son muy muy muy estrechas. Nos costó encontrar el cajón donde estaban los cubiertos en la cocina. No cuidan el detalle como dotar de un rollo de papel cocina o dejar cosas básicas como un poco de sal, azúcar, café. No funcionaba la wifi, estaba roto el enchufe. El personal tardó en contestar. No volvería a alojarme aquí.

2026-04-15 via Nuitee
D
Diarmuid Fitzgerald solo_traveller ie
6
Maya Apartment Oslo
Pros:

It is very central.

Cons:

It would be nice to have someone to show us how to use the place. It was difficult to find the front door.

2026-04-14 via Nuitee
I
Ismael family_with_children es
6
Alojamiento para mochileros, no muy familiar
Pros:

Su ubicación es perfecta, apto espacioso u cómodo para lo que necesitas en una estancia de vacaciones

Cons:

La limpieza no era la mejor, me he alojado con mi bebé que andando por la casa encontró unos calcetines de antiguos clientes y también un ticket que no era nuestro . Las puertas suenan como si nunca les hicieran un poco de mantenimiento.

2026-04-14 via Nuitee
M
Monika solo_traveller mk
10
Pros:

Great location, smooth check-in and check-out, spacious apartment

2026-04-13 via Nuitee
M
Marcel family_with_children sk
10
Pros:

Lokalita a čistota

2026-04-13 via Nuitee
Καραμελιδου solo_traveller gr
10
2026-04-13 via Nuitee
M
Maria family_with_children se
9
2026-04-13 via Nuitee
K
K.J. family_with_children gb
3
Good location, but had a bad experience otherwise
Pros:

The location was great and the communication to access the property was clear and easy to follow.

Cons:

The place was not very clean (there was hair all over the floors and in the sinks). The fridge was set so cold that it froze all of our food and we had to throw it all away. We also had a concerning issue with the washer where something burned out in the machine, created a lot of smoke, and made all of our clothes and the apartment smell terrible. We couldn't get ahold of them when that issue happened and they emailed hours later to advise us that the washer would be replaced after our stay. We were left with wet and stinky clothes that we had to bring home with us.

2026-04-13 via Nuitee
V
van den eeden solo_traveller be
8
2026-04-12 via Nuitee
B
Bretal family_with_children es
9
Al lado del mar en el corazón de Oslo
Pros:

Ubicación excelente

Cons:

Que hubiese bolsas de basura de colores para separar envases

2026-04-12 via Nuitee
J
Julie family_with_children be
7
Een ruim appartement, voorzien van alle nodige voorzieningen, op een fantastische locatie!
Pros:

Ruime accommodatie op een uitstekende locatie! Alles was ook voorhanden. Het had de kwaliteiten van een appartement én hotel!

Cons:

Extreem nachtlawaai en kleine bedden. De gordijnen konden de nacht niet buiten houden: er was te veel lawaai en licht.

2026-04-12 via Nuitee