Staybridge Suites Grand Rapids South by IHG

Hotels
Staybridge Suites
9.3 (422 reviews)
1439 Eastport Drive SE , Grand Rapids , us

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Good breakfast options
Great location
Cons:
Pool was too cold and chlorinated
Issues with TV remotes
Noise from nearby equipment

Categories

Cleanliness
9.28
Overall, many guests commented positively on cleanliness with specific mentions highlighting the hotel and rooms being very clean.
Service
9.75
Guests frequently praised the friendly and helpful staff, indicating a high level of service.
Location
9.29
Several reviews mentioned a great location, being close to restaurants and attractions.
Room Quality
9.74
Multiple reviews highlighted beautiful, spacious, and comfortable rooms.
Amenities
8.27
Some amenities were positively noted, but there were criticisms regarding the pool's temperature and chlorination.
Value for Money
9.23
Guests found pricing to be very good for the quality of the stay.
Food and Beverage
9.28
Breakfast was positively mentioned, with several reviews stating it was good and delicious.
Overall Experience
9.55
The overall experience was often described as pleasant, with guests expressing intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:24

Property Description

Modern Suites
Our hotel offers modern suites that provide a comfortable and relaxing stay for our guests. Each suite is equipped with all the amenities you need for a perfect getaway.

Convenient Location
Located just a short distance from popular attractions such as DeVos Place and the Grand Rapids Art Museum, our hotel is the perfect base for exploring the city. With easy access to major universities and museums, you'll have plenty to see and do during your stay.

Complimentary Airport Shuttle
To make your travel experience even more convenient, we offer a complimentary shuttle service to and from the nearby Gerald R. Ford International Airport. Sit back, relax, and let us take care of your transportation needs.

Book now for an unforgettable stay at Staybridge Suites Grand Rapids South!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 422 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.29
Room Quality: 9.74
Amenities: 8.27
Value for Money: 9.23
Food and Beverage: 9.28
Overall Experience: 9.55
H
Harlan couple us
8
Pros:

Big very clean room with great amenities. Favorite stay if this trip

Cons:

Breakfast was not great because staff called in. No coffee, empty trays, really messy. Oh well.

2026-07-11 via Nuitee
J
Jenny solo_traveller us
9
Clean and comfy, breakfast questionable
Pros:

Clean, staff friendly, beds comfortable

Cons:

The breakfast was lacking. The waffle dispenser wasn't working and all the pastries were gone. Juice dispenser wasn't very good. Staff was no where to be found to ask for help until after we finished eating

2026-07-11 via Nuitee
M
Matthew solo_traveller us
9
2026-07-09 via Nuitee
V
Valentino solo_traveller us
10
Amazing 10/10
Pros:

So clean and so friendly

2026-07-07 via Nuitee
N
Nataliia family_with_children us
10
One of the best hotels
Pros:

Brand new hotel. Makes you feel like at home. Breakfast 5star

2026-07-07 via Nuitee
D
Derek family_with_children us
7
Would probably stay here again, value was on point.
Pros:

Good locale, not far from the city. Overall a nice hotel.

Cons:

Sheets on the fold out bed had not been changed. Sausage at breakfast was real dry.

2026-07-07 via Nuitee
M
Miriam solo_traveller us
9
2026-07-06 via Nuitee
T
Teresa solo_traveller us
9
2026-07-06 via Nuitee
R
Robert family_with_children us
7
For the price, it was worth it but it could have been a lot better.
Pros:

Location and staff.

Cons:

Our did not work properly, our toilet did not work properly, we had 5 guests and only 3 towels in the room, we had 3 kids who were excited to use the pool and it was closed for 4 hours for “maintenance” on 4th of July weekend and the shower was dirty.

2026-07-05 via Nuitee
R
Richard solo_traveller us
1
Overcharged
Pros:

Nice room

Cons:

AC not working and no breakfast as promised. It ran out at 8am even though it was supposed to go to 9:30. I was also charged an extra $50 after the counter person said they would refund me $50...GREAT WAY TO GET EXTRA MONEY OUT OF PEOPLE WHO WORK VERY HARD FOR IT!

2026-07-03 via Nuitee
J
Jason couple us
10
Excellent stay. Would stay again
Pros:

Clean

Cons:

Goose poop in parking lot

2026-07-03 via Nuitee
S
Steve couple us
9
Was very impressed with the over all facility!
Pros:

Breakfast was pretty good…when I told the person taking care of the food that the waffle batter was out…she said “I know”…🤷‍♂️

Cons:

The faucet in the bathroom sink had too short of a throw and caused a lot of extra water on the counter

2026-07-02 via Nuitee
J
Jonathan couple us
9
2026-06-30 via Nuitee
M
Mark family_with_children us
9
2026-06-29 via Nuitee
C
Cindy family_with_children us
7
The night staff was super sweet, we enjoyed the late checkout, and it was pretty comfortable. Disliked some of the cle
Pros:

Location, night staff was very nice!

Cons:

Our room has wrappers under the stands and chair looked like it was never cleaned

2026-06-28 via Nuitee
J
Jennifer solo_traveller us
10
Great place
Pros:

It's a very nice motel. Very classy.

Cons:

There wasn't anything I didn't like.

2026-06-26 via Nuitee
E
Eduardo solo_traveller us
10
2026-06-26 via Nuitee
D
Daniel couple us
9
Pros:

The room was very nice and spacious and comfortable.

I liked the Greek yogurt and fresh strawberries. I would have been happy to see more fresh fruit on the buffet.
I also like the dried cranberries and walnuts that I added to the raisin bran. I am looking for healthy food. I liked the option to have boiled eggs as well.

2026-06-25 via Nuitee
J
Jennifer family_with_children us
10
2026-06-24 via Nuitee
K
Kaitlyn couple us
10
2026-06-23 via Nuitee