Staybridge Suites Grand Rapids South by IHG

Hotels
•
Staybridge Suites
9.3 (325 reviews)
1439 Eastport Drive SE , Grand Rapids , us

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Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Good breakfast options
Great location
Cons:
Pool was too cold and chlorinated
Issues with TV remotes
Noise from nearby equipment

Categories

Cleanliness
9.28
Overall, many guests commented positively on cleanliness with specific mentions highlighting the hotel and rooms being very clean.
Service
9.75
Guests frequently praised the friendly and helpful staff, indicating a high level of service.
Location
9.29
Several reviews mentioned a great location, being close to restaurants and attractions.
Room Quality
9.74
Multiple reviews highlighted beautiful, spacious, and comfortable rooms.
Amenities
8.27
Some amenities were positively noted, but there were criticisms regarding the pool's temperature and chlorination.
Value for Money
9.23
Guests found pricing to be very good for the quality of the stay.
Food and Beverage
9.28
Breakfast was positively mentioned, with several reviews stating it was good and delicious.
Overall Experience
9.55
The overall experience was often described as pleasant, with guests expressing intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:24

Property Description

Modern Suites
Our hotel offers modern suites that provide a comfortable and relaxing stay for our guests. Each suite is equipped with all the amenities you need for a perfect getaway.

Convenient Location
Located just a short distance from popular attractions such as DeVos Place and the Grand Rapids Art Museum, our hotel is the perfect base for exploring the city. With easy access to major universities and museums, you'll have plenty to see and do during your stay.

Complimentary Airport Shuttle
To make your travel experience even more convenient, we offer a complimentary shuttle service to and from the nearby Gerald R. Ford International Airport. Sit back, relax, and let us take care of your transportation needs.

Book now for an unforgettable stay at Staybridge Suites Grand Rapids South!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 325 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.29
Room Quality: 9.74
Amenities: 8.27
Value for Money: 9.23
Food and Beverage: 9.28
Overall Experience: 9.55
A
Alexis • couple • us
10
2026-02-14 • via Nuitee
B
Beverly • couple • us
10
Pros:

The room was very spacious and comfortable. The shower was great! Bed was comfortable.

Cons:

The bathroom door would not stay open, even for a short time. If you walked into the bathroom the door would slam shut....a little annoying especially during the night when you're trying to be quiet.
We had a hard time figuring out the light switches by the entry door. One was supposedly for the whole room, but didn't seem to do anything different from the other switch.

2026-02-13 • via Nuitee
P
Phuong • family_with_children • us
6
Pros:

New clean good services

Cons:

Shower not working properly

2026-02-12 • via Nuitee
H
Harrison • solo_traveller • us
9
I enjoy my stay but the bedding needs more attention to detail.
Pros:

The property was beautiful and the staff were inviting.

Cons:

The bathroom shower door kept opening as I was showering. I found long black hair on the comforter when I pulled it back to get in bed. 2 of the pillows smelled like corn chips and bad body odor.

2026-01-31 • via Nuitee
J
Jessica • couple • us
10
Pros:

Great!

2026-01-20 • via Nuitee
E
Emily • couple • us
10
2026-01-19 • via Nuitee
H
Harkirat • family_with_children • us
10
Amazing place
Pros:

Amazing place, clean, lots of amenities, upscale

2026-01-19 • via Nuitee
D
Darlene • family_with_children • us
10
Enjoyable
Pros:

Spacious , all needs meet

Cons:

It was a great stay

2026-01-19 • via Nuitee
J
Jake • family_with_children • us
3
Terrible
Pros:

It’s clean but only because it’s brand new

Cons:

The ac was broke in room and at night it got up to 78 degrees and the whole family was up all night sweating. Front desk wouldn’t do any thing. BS in my opinion

2026-01-19 • via Nuitee
S
Shaun • family_with_children • us
9
Comfortable, convenient. Felt like a really upscale hotel.
Pros:

New facility. Huge room.

Cons:

Would like breakfast earlier than 7:30 on Sunday.

2026-01-19 • via Nuitee
N
Nicky • family_with_children • us
9
Pros:

Very clean, full size fridge and kitchen with accessories

Cons:

Breakfast ended at 9:30 which made it difficult to get down there with 4 kids

2026-01-19 • via Nuitee
A
Alina • family_with_children • us
10
Pros:

Breakfast was really good!
Maybe in the future some yogurt and...bacon.

2026-01-19 • via Nuitee
A
Alexis • extended_group • us
10
Our stay was a birthday party. The room was plenty spacious, the front desk staff but 1 I believe manager was very very
Pros:

Very nice and clean and big

Cons:

Not a thing !

2026-01-19 • via Nuitee
M
Mary • family_with_children • us
10
Atmosphere was friendly and accommodating for our short stay. Very nice.
Pros:

The staff, friendly and warm. The servers especially.

Cons:

Not sure, everything was just right for our two night stay.

2026-01-19 • via Nuitee
K
Kemberly • family_with_children • us
9
Cons:

The smell of chemical products in my room
Pest control products?
Cleaning chemicals?

2026-01-19 • via Nuitee
A
Aaron • family_with_children • us
8
2026-01-19 • via Nuitee
M
Madilyn • couple • us
10
A wonderful, relaxing, charming stay.
Pros:

It was the most beautiful hotel room. We don’t travel much but this was the nicest hotel we’ve ever stayed at for such an amazing price.

Cons:

We liked everything.

2026-01-19 • via Nuitee
L
Leslie • solo_traveller • us
5
Disappointed
Pros:

Mediocre

Cons:

They chose to test the fire alarm system in the room every minute for a complete hour, completely insane! Very loud obnoxious fire warning inside all the rooms, unnerving!

2026-01-19 • via Nuitee
D
Daniel • couple • us
9
2026-01-19 • via Nuitee
B
Beaver • couple • us
9
2026-01-19 • via Nuitee