Staybridge Suites Grand Rapids South by IHG

Hotels
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Staybridge Suites
9.3 (449 reviews)
1439 Eastport Drive SE , Grand Rapids , us

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Good breakfast options
Great location
Cons:
Pool was too cold and chlorinated
Issues with TV remotes
Noise from nearby equipment

Categories

Cleanliness
9.28
Overall, many guests commented positively on cleanliness with specific mentions highlighting the hotel and rooms being very clean.
Service
9.75
Guests frequently praised the friendly and helpful staff, indicating a high level of service.
Location
9.29
Several reviews mentioned a great location, being close to restaurants and attractions.
Room Quality
9.74
Multiple reviews highlighted beautiful, spacious, and comfortable rooms.
Amenities
8.27
Some amenities were positively noted, but there were criticisms regarding the pool's temperature and chlorination.
Value for Money
9.23
Guests found pricing to be very good for the quality of the stay.
Food and Beverage
9.28
Breakfast was positively mentioned, with several reviews stating it was good and delicious.
Overall Experience
9.55
The overall experience was often described as pleasant, with guests expressing intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:24

Property Description

Modern Suites
Our hotel offers modern suites that provide a comfortable and relaxing stay for our guests. Each suite is equipped with all the amenities you need for a perfect getaway.

Convenient Location
Located just a short distance from popular attractions such as DeVos Place and the Grand Rapids Art Museum, our hotel is the perfect base for exploring the city. With easy access to major universities and museums, you'll have plenty to see and do during your stay.

Complimentary Airport Shuttle
To make your travel experience even more convenient, we offer a complimentary shuttle service to and from the nearby Gerald R. Ford International Airport. Sit back, relax, and let us take care of your transportation needs.

Book now for an unforgettable stay at Staybridge Suites Grand Rapids South!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 449 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.29
Room Quality: 9.74
Amenities: 8.27
Value for Money: 9.23
Food and Beverage: 9.28
Overall Experience: 9.55
M
Michell • family_with_children • us
8
2026-08-29 • via Nuitee
E
Elizabeth • solo_traveller • us
8
Would go back but would make sure shower worked. If not I’d have to leave.
Pros:

The bed was comfortable. Clean. Nice kitchen. Liked being to do laundry and breakfast available.

Cons:

The shower! Took forever to get Luke warm. Other shower head.. hand held shower head would not work at all. Flow of water very light.

2026-08-29 • via Nuitee
C
Chelsie • couple • us
8
2026-08-29 • via Nuitee
M
Melanie • extended_group • us
1
2026-08-28 • via Nuitee
V
Vandernaalt • solo_traveller • ca
7
2026-08-28 • via Nuitee
J
Jennifer • couple • us
1
terrible Jenna is terrible
2026-08-28 • via Nuitee
E
Emily • family_with_children • us
7
Pros:

Good breakfast and comfortable beds.

Cons:

Room was okay but cleaning staff isn't great. Hair in shower from previous guests, stains on couch and carpet and bed skirt. Plus just areas where it was clear it hasn't been wiped down when cleaning between guests. Also can hear other guests through walls they are a little thin. We were there from Fri to Sunday and never had housekeeping come and knock to see if we wanted room cleaned or towels or anything. Not sure if they just don't do that for weekend guests but seems odd other places always knock and ask even if it's a short stay.

2026-08-24 • via Nuitee
J
Jeff • couple • us
10
2026-08-20 • via Nuitee
G
Greg • couple • us
4
Pros:

Breakfast was non existent. Out of everything.

Cons:

Horrible non existent breakfast. W
Very disappointing.

2026-08-19 • via Nuitee
T
Teresa • solo_traveller • us
10
Always a pleasant stay, facility was very clean. Breakfast was good and staff was awesome.
Pros:

Convenient

Cons:

N/A

2026-08-18 • via Nuitee
M
Mariann • couple • us
10
Excellent
Pros:

Clean and well maintained

Cons:

Too much chlorine in the pool

2026-08-18 • via Nuitee
R
Robert • couple • us
10
Livin it up!
Pros:

Spacious room with a full kitchen.

Cons:

No bathroom fan

2026-08-17 • via Nuitee
S
Sam • couple • us
10
Had a very nice room with good privacy and clean facilities. Very pleased with the stay
Pros:

Nice and very clean, enough parking. Good location

Cons:

Nothing

2026-08-17 • via Nuitee
K
Keyshawn • solo_traveller • us
9
2026-08-15 • via Nuitee
A
Asencion • solo_traveller • us
10
2026-08-13 • via Nuitee
C
Cathryn • family_with_children • us
10
Grandkids and i had a great time!
Pros:

Clean! Neat and amazing staff!

Cons:

The pool was a little too cold for me but the grands didn't mind.

2026-08-10 • via Nuitee
M
Martin • couple • us
5
2026-08-10 • via Nuitee
T
Tammy • solo_traveller • us
10
Pros:

Quality for cost, clean, friendly staff.

2026-08-08 • via Nuitee
T
Tammy • solo_traveller • us
10
Pros:

Would definitely recommend! Good location.

2026-08-08 • via Nuitee
A
Abubakar • couple • us
10
Love everything about it
Pros:

Clean loved it

Cons:

Free breakfast

2026-08-07 • via Nuitee