La Casa de los Soportales

Hotels
8.3 (131 reviews)
Plaza Arrabal, 9 , Mansilla de las Mulas , es

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking throughout
Free wired internet
Offsite parking discounted rates available
Internet access
Covered parking

Review Highlights

Pros:
Clean rooms
Comfortable beds
Great location
Cons:
Lack of water
Communication issues
Cash-only payment

Categories

Cleanliness
8
Guests consistently mentioned cleanliness as a positive aspect.
Service
5
Mixed reviews regarding service quality, with some guests appreciating it and others experiencing issues.
Location
8
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
8
Rooms were spacious and comfortable, with positive mentions of the beds.
Amenities
5
Mixed feedback on amenities provided, with some guests highlighting positives like a water cooler and kettle, while others mentioned lack of water and communication issues.
Value for Money
5
Varied opinions on pricing, ranging from complaints about payment methods to praise for comfort.
Food and Beverage
6.5
Breakfast and restaurant services received mixed feedback, with mentions of lack of English communication and cash-only payments.
Overall Experience
7.3
Most guests had a positive overall experience, with some minor concerns raised about communication and payment methods.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-31 15:02

Property Description

Charming Accommodations
Experience comfort and convenience in our rooms equipped with a desk for your work or leisure needs.

Central Location
Explore historic landmarks like San Isidoro Church and San Marcos Convent just a short distance away from our hotel.

Modern Amenities
Enjoy complimentary WiFi throughout the property and relax in our non-smoking environment.

To book your stay at La Casa de los Soportales and make unforgettable memories, please contact us directly.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 131 reviews
Cleanliness: 8
Service: 5
Location: 8
Room Quality: 8
Amenities: 5
Value for Money: 5
Food and Beverage: 6.5
Overall Experience: 7.3
R
RAFAEL • couple • es
6
2025-12-20 • via Nuitee
A
Alan • couple • gb
10
All good
2025-12-09 • via Nuitee
D
David • couple • us
7
2025-11-23 • via Nuitee
A
Andre • solo_traveller • nl
8
Pros:

Perfect for the Camino
Clean and modern

2025-11-21 • via Nuitee
• couple • es
5
Cons:

La televisión de la habitación pequeña, la oferta del desayuno muy justa y nada casero, colchones de la habitación muy blandos, las toallas muy gastadas al igual que las colchas de las camas

2025-11-19 • via Nuitee
R
Raymond • extended_group • us
9
Comfortable stay with secured bike storage, great staff.
Pros:

Excellent staff and facilities, secured bike storage at a good location just outside the old town gate.

Cons:

No option for breakfast but there was a kettle and basic things in the lounge area.

2025-11-13 • via Nuitee
A
ANA • couple • es
9
Recomendable
Pros:

La propietaria fue muy amable preocupándose de que tuviéramos una estancia agradable.
La habitación era amplia, muy confortable, limpia. Las camas muy cómodas.
Un saloncito para el desayuno muy acogedor. El desayuno nos costó 3,5€ cada uno con café, infusiones, zumos, leche, tostadas, bizcocho, ..., y nos vino muy bien porque salíamos temprano.

2025-11-12 • via Nuitee
P
Paolo • couple • co
9
2025-11-12 • via Nuitee
J
JAIME • solo_traveller • es
5
Pros:

La habitación

Cons:

Todo muy limpio, pero el espacio común poco acogedor.

2025-11-10 • via Nuitee
G
Glenn • solo_traveller • us
9
Pros:

Close to the Camino. Very friendly staff.

2025-11-09 • via Nuitee
J
Juan Antonio • extended_group • es
9
Muy agradable y confortable
Pros:

Todo en general me gusto mucho. Buena habitacion muy amplia a confortable, buenas camas y ropa de cama, calefacion, buen baño y toallas. Todo cuidado. Muy agradable y confortable .

Cons:

Aunque se puede tomar por las mañanas cafe y desayunar algo - bolleria -, es escaso para un sitio como este por lo bien montado que esta todo lo demas. Tuvimos que pagar en efectivo (menos mal que llevabamos) porque tenian averiado el datafono.

2025-11-09 • via Nuitee
P
Peter • solo_traveller • au
8
Pros:

Well done, Tamara and family, great stay - thank you for your hospitality!

2025-11-05 • via Nuitee
G
Gemisssssss • couple • es
10
2025-11-03 • via Nuitee
M
Monica • couple • us
5
2025-10-28 • via Nuitee
J
Janett • solo_traveller • de
7
Pros:

Sauberes schlichtes Zimmer. Aber die Heizung war zentral ausgeschaltet, es wurde nachts kalt. WiFi unklar. Das Bad im Zimmer 101 riecht. Das Preis ist zu hoch für die mangelnde Qualität. Das Pilgermenü im "El Jardin" war gut.

2025-10-27 • via Nuitee
J
Julio Valero Gómez • solo_traveller • es
9
2025-10-25 • via Nuitee
C
Carmen • couple • es
9
Lo recomiendo ¡¡
Pros:

Responsable molt agradosa i amable. Mobiliari nou i modern.

Cons:

..

2025-10-25 • via Nuitee
D
Douglas • couple • ca
9
2025-10-24 • via Nuitee
J
James • extended_group • us
2
Expensive.felt used
Pros:

It was a bed and toilet

Cons:

Advertised on Camino app for 50 euros. Charged 70 euro. No staff present. No breakfast, though others got it. Exists solely to prey on pilgrims.

2025-10-23 • via Nuitee
M
MARIA Del Carmen • extended_group • es
9
Pros:

Todo estuvo muy bien

Cons:

Necesita un ascensor o elevador de maletas

2025-10-23 • via Nuitee