The Wiltshire Hotel, Golf and Leisure Resort

Hotels
5.6 (462 reviews)
Vastern, Wootton Bassett , Swindon , gb

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Helpfulness of staff
Swimming pool
Jacuzzi
Location for golf
Cons:
Cleanliness issues
Poor food quality
Room conditions
Value for money

Categories

Cleanliness
4.43
Multiple reviews complain about dirt and unclean rooms, including dust, blood stains, and cobwebs.
Service
7.9
Some helpful staff mentioned, but overall experience indicates a lack of care.
Location
8.44
Location positively noted, particularly for golf, but other attractions not mentioned.
Room Quality
4.89
Several complaints about cold, shabby rooms, threadbare carpets, and overall rundown condition.
Amenities
7.42
Swimming pool and jacuzzi appreciated, but several requests for amenities went unfulfilled.
Value for Money
3.38
Reviews indicate poor service for money spent, with multiple comments reflecting dissatisfaction.
Food and Beverage
3.93
Numerous complaints about breakfast quality and limited food choices, particularly for families.
Overall Experience
4.4
Overall dissatisfaction with hotel services and the experience expressed through multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 12:58

Property Description

Luxurious Golf Experience

Surrounded by gentle hills, The Wiltshire Hotel, Golf and Leisure Resort offers a 27-hole mature golf course suitable for all abilities. Enjoy the stunning views and modern spa after a day on the course.

Relaxing Leisure Facilities

Indulge in the on-site leisure club with an indoor pool, hot tub, sauna, and steam room. Stay active at the fitness centre with various exercise classes available.

Comfortable Contemporary Rooms

The spacious rooms feature en suite bathrooms, free Wi-Fi, and ample work space. Wake up to a complimentary breakfast and enjoy ironing facilities and hairdryers for convenience.

Book now for a luxurious stay at The Wiltshire Hotel, Golf and Leisure Resort, centrally located for exploring the beauty of Oxfordshire and the West Country.

Important information:

• A credit card is required to confirm reservation.

• Preferential green fees are available on the golf course. Kindly note the course is weather-dependent and will close for bad conditions. If you intend to play golf during your stay please contact the hotel prior to arrival to book a tee-time. You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.

• Children under the age of 16 are not permitted to make use of the gym.

• Restricted swimming times apply for children under the age of 16:
Saturday - 10 AM to 1 PM
Sunday to Tuesday - 10 AM to 1 PM to 4 PM to 6:30 PM
Wednesday to Friday - 4 PM to 6:30 PM

Please note that times are subject to change, and you are welcome to contact the hotel to reconfirm this. At times it may be necessary to close the leisure facilities in order to carry out essential maintenance and repairs. If the closure of the facilities will impact on your stay, please contact the hotel to confirm that the leisure facilities will be open.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

5.6
Based on 462 reviews
Cleanliness: 4.43
Service: 7.9
Location: 8.44
Room Quality: 4.89
Amenities: 7.42
Value for Money: 3.38
Food and Beverage: 3.93
Overall Experience: 4.4
P
Pieter solo_traveller nl
7
2026-07-24 via Nuitee
N
Nick solo_traveller gb
8
Mr
Pros:

Good location

Cons:

Not many staff on duty

2026-07-24 via Nuitee
C
Clare couple gb
5
Not as advertised
Cons:

Hoping to use pool but the smell of chlorine was overwhelming
Staff pleasant but place run down

2026-07-23 via Nuitee
G
Gregory extended_group us
5
Location was nice, but the facility needs repairs and upgrades
Pros:

Room was basic. No A/C, towels were clean. Breakfast was ok, but nothing special. We checked in late in the evening. The manager was nice enough to open up the bar for us to have a beer.

Cons:

Room was very basic and aged. Bathroom towel was not clean

2026-07-21 via Nuitee
C
Cameron solo_traveller gb
7
Great price, great views across the golf course and the breakfast was great.
Pros:

Breakfast was nice, room was good and the ground looks great. The swimming pool, sauna and jacuzzi were great. Plenty of parking and the local town was only a short drive away.

Cons:

Room didn't have air conditioning so during the hot weather to room was very warm. It was a combined bath/shower, would prefer a separate shower but this is being very picky now.

2026-07-21 via Nuitee
B
Brad solo_traveller gb
1
2026-07-20 via Nuitee
G
Gwen couple gb
4
2026-07-20 via Nuitee
G
Georgina family_with_children gb
1
AWFUL!!! DO NOT STAY HERE
Pros:

DO NOT STAY IN THIS HOTEL!!!!!
There was no hot water, the staff did not help resolve the issue. They let 2 vulnerable women and a young child leave in the night with no regard for their safety. They have not tried to resolve the formal complaint I have submitted about the poor standard. The room was not as described when booked and when a refund was requested this was denied. Extremely poor customer service and no regard for guests. I would not recommend this hotel to anyone.

Cons:

The lack of hot water to the room which meant we were not able to have a hot or even a warm shower. My sister had completed the Race to the Stones ultramarathon that day and needed the facilities to rest and relax afterwards. Unfortunately the room we were allocated was not as described when booked, you expect a hotel room to be functional which includes having hot water! The response I received was ‘the boiler has been turned off, no one wants a hot shower in this weather’, terrible experience, the staff did not seem to understand what the issue was and why we wanted a refund for the room. I have submitted a formal complaint which they have ignored. Absolutely shocking! Do not give them your money, they do not deserve it! Certainly not value for money.
The whole place looks like it’s in disrepair, the only positive was that it was clean.

2026-07-17 via Nuitee
P
Paulina solo_traveller gb
6
Was OK...
Pros:

The Gym was very nice. Looks like just been renovated.

Cons:

Hotel a bit outdated.

2026-07-16 via Nuitee
S
steven solo_traveller gb
3
Wont be back here.
Pros:

The gym facilities were very good. There were plenty of machines and free weights to use and the gym was very clean.

Cons:

The room was very tired looking. My room had at least 10 flies in the room. I woke up in the morning with 2 bites on my arm. If i had planned to stay here more than one night I would have cancelled the room.
The breakfast selection was also very poor. For dinner I waited almost 30 mins for a microwaved burger.

2026-07-13 via Nuitee
K
K solo_traveller gb
2
2026-07-11 via Nuitee
A
akosua solo_traveller gb
8
2026-07-09 via Nuitee
C
Claire extended_group gb
8
For a 3* hotel it was excellent and very good value for money. Thank you to the wonderful staff.
Pros:

Very helpful staff on arrival. Clean and well presented room. Swimming pool itself very good but surround was 'work in progress'. Sauna lovely. Evening meal & breakfast good choices and service. Peaceful and nice view over the Golf Course.

Cons:

The reviews gave it a bad image so we were very surprised to find it so good. Odd places were a little bit shabby but nothing to spoil our stay. There was nothing I really did not like.

2026-07-09 via Nuitee
J
james couple gb
7
Cons:

Expensive bar & food prices
TVs not working on the room which is not good for WORKD CUP MATCHES.
Lack of a Bar area with TVs
Mattress could do with an update

2026-07-07 via Nuitee
K
Kennedy extended_group gb
1
If you’d like to stop on a building site this is your place
Cons:

Advertised as a golf and leisure resort but more like a building site with a pool and hot tub sauna was off steam room didn’t exist and ladies had to walk through the men’s changing room I had 5 rooms booked for family and friends everyone of us has got bed bud bites corridors was half plastered avoid at all costs

2026-07-07 via Nuitee
H
Hossein solo_traveller gb
3
2026-07-06 via Nuitee
D
David family_with_children gb
6
Shortcomings made up for by friendly staff
Pros:

Friendly and helpful staff

Cons:

Room not as per booking.com description. Had to wait 1 hour for room to be ready even though arrival time communicated, TV not working had to be replaced, bathroom extractor fan very loud, making grinding sound and needed replacing.

2026-07-06 via Nuitee
S
Sally extended_group gb
5
It was a bed to sleep in, the venue is tired and run down
Pros:

The room was spacious

Cons:

The venue is tired, the rooms are tired and not the cleanest, pillows are so thin, you have very little employees having to cover everything, the service was slow at every stage, check in, breakfast. The moth farm is next door so don't open your windows unless you want unwanted guests joining you when you sleep.

2026-07-06 via Nuitee
C
cassidy extended_group gb
5
Overall friendly staff it was ok for a night
Pros:

Its location
And value

Cons:

Unfortunately it’s a little tired looking
They are redoing some
Which takes time due to size of it
No food at night

2026-07-05 via Nuitee
G
Graham solo_traveller gb
10
Very helpful staff
Pros:

Staff were exceptional, both evening and morning very pleasant and couldn't be more helpful, a real asset.

Cons:

No power points next to the bed, not so much a problem for phone charging, but we have to use a cpap breathing monitor, fortunately we carry an extension lead for such eventualities.

2026-07-05 via Nuitee