Essential by Dorint Interlaken

Hotels
8.4 (1918 reviews)
Rugenparkstrasse 8 - 10 , Interlaken , CH

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Limited room amenities

Categories

Cleanliness
7.6
Some reviews highlighted issues with room cleaning and trash left from previous guests.
Service
8.6
Overall, staff members were noted to be friendly and accommodating, though one employee was described as impolite.
Location
9.1
The hotel is excellently located next to the train station and within walking distance to shops and restaurants.
Room Quality
8.1
Rooms were described as spacious and well-maintained, but some comments indicated small room size.
Amenities
8.6
Amenities were generally good, but the limited provision of drinking water was a noted downside.
Value for Money
8.1
Guests felt they received good value, especially with the quality of breakfast and location.
Food and Beverage
8.6
Breakfast was often praised as excellent and varied, contributing positively to the overall experience.
Overall Experience
8.5
The general sentiment from reviews indicates a satisfying experience overall, with minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:22

Property Description

Modern Accommodations
Essential by Dorint Interlaken - New Opening offers contemporary rooms with convenient amenities like a kettle, coffee machine, and kitchen in select rooms. Enjoy entertainment on the flat-screen TV and complimentary toiletries for a comfortable stay.

Convenient Services
Benefit from a 24-hour front desk and concierge service, ensuring your needs are met promptly. Stay connected with free WiFi throughout the property and start your day right with a delicious buffet breakfast. Unwind with a refreshing drink at the on-site bar.

Ideal Location
Perfectly located in Interlaken, explore nearby attractions like Grindelwald Terminal and Giessbachfälle. With Bern-Belp Airport just 49 km away, Essential by Dorint Interlaken - New Opening is the ideal choice for your next stay.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 1918 reviews
Cleanliness: 7.6
Service: 8.6
Location: 9.1
Room Quality: 8.1
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 8.6
Overall Experience: 8.5
G
Georgina • solo_traveller • ch
10
Alles war sehr gut.
Pros:

Das Frühstück war sehr gut und das Personal sehr freundlich, alles war sehr lecker v.a. der Capuchino.

2026-10-31 • via Nuitee
M
Matthew • couple • nz
9
Comfortable stay
Pros:

Great location. Nice breakfast. Friendly staff

Cons:

No fridge in room

2026-10-31 • via Nuitee
C
Craig • couple • au
10
Pros:

Great location!

2026-10-31 • via Nuitee
J
Jane Therese • couple • au
10
2026-10-30 • via Nuitee
M
Meyme • couple • us
7
Pros:

Location and breakfast

Cons:

No AC working in October and it was hot in the room. One lady at the front desk was very rude. The other younger lady was very nice.

2026-10-30 • via Nuitee
P
Phetcharat • couple • de
10
Pros:

Personal sehr freundlich! Das Frühstücksbuffet hervorragend!

Cons:

/

2026-10-28 • via Nuitee
B
Brian • couple • gb
10
2026-10-28 • via Nuitee
J
JIA YOU • couple • tw
8
2026-10-28 • via Nuitee
T
Timothy • couple • us
10
2026-10-27 • via Nuitee
F
Florence • couple • au
10
Had an amazing stay and the staff were helpful and pleasant.
Pros:

Location

Cons:

N/A

2026-10-26 • via Nuitee
J
Jessica • couple • uy
9
Pros:

Ubicación, excelente desayuno e instalaciones modernas.

Cons:

À la habitación le falta un minibar (refrigerador)

2026-10-23 • via Nuitee
L
Lucy • couple • au
9
Conveniently located, comfortable stay.
Pros:

Conveniently located, spacious room, large and comfy bed, great view. Excellent breakfast.

Cons:

No fridge

2026-10-23 • via Nuitee
S
Sultan • family_with_children • sa
4
Pros:

الموقع سنتر وغيره مافي شي يستاهل القيمة

Cons:

السعر عالي

2026-10-22 • via Nuitee
H
HAMMAM • couple • ps
9
2026-10-22 • via Nuitee
G
Gabriel • couple • ro
9
2026-10-21 • via Nuitee
G
Gabriela • couple • uy
10
Genial el lugar y el hotel!
Pros:

Se abre la puerta del hotel y estás en el andén de la estación, eso es fantástico para nosotros; y esa estación comunica con todo
Detalle no menor no se siente nada cuando pasa el tren y la vista es genial
Está cerca de todo, con un súper enorme frente por frente(único defecto cierra temprano así que no llegábamos nosotros) a dos cuadras hay otro más pequeño pero nos salvaba las meriendas y cenas
Ya que no cenamos tan temprano nosotros

Cons:

Le falta frigobar!!!

2026-10-21 • via Nuitee
E
Erika • family_with_children • hu
10
2026-10-21 • via Nuitee
V
Vrushti • couple • au
10
Fantastic stay
Pros:

It was exactly as shown in the photos. The shower glass knob was broken and lying on the floor when we arrived but they fixed it the next morning. The view from the balcony and all the windows were amazing. The fact that it was right at the railway station and near to all restaurants and groceries made our stay so convenient. The staff were friendly and helpful too. Definitely coming back and recommending to others 👍🏻

2026-10-20 • via Nuitee
W
Wai Ho • solo_traveller • gb
9
modern and convenience hotel with comfort stay
Pros:

Very modern interior design, with air-con and comfortable during sleeping time, nice staff to satisfy your needs, room with good sound-proofing, very close to Interlaken West Station

Cons:

nothing particularly

2026-10-20 • via Nuitee
F
Franco • couple • au
10
very happy and would definitely recommend
Pros:

Very much enjoyed the view with windows and balcony overlooking lake.
good location with easy access to trains and buses
nice breakfast options

Cons:

would like more english speaking tv options

2026-10-14 • via Nuitee