Essential by Dorint Interlaken - New Opening

Hotels
8.4 (1674 reviews)
Rugenparkstrasse 8 - 10 , Interlaken , ch

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Facilities

Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Ironing service
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Limited room amenities

Categories

Cleanliness
7.6
Some reviews highlighted issues with room cleaning and trash left from previous guests.
Service
8.6
Overall, staff members were noted to be friendly and accommodating, though one employee was described as impolite.
Location
9.1
The hotel is excellently located next to the train station and within walking distance to shops and restaurants.
Room Quality
8.1
Rooms were described as spacious and well-maintained, but some comments indicated small room size.
Amenities
8.6
Amenities were generally good, but the limited provision of drinking water was a noted downside.
Value for Money
8.1
Guests felt they received good value, especially with the quality of breakfast and location.
Food and Beverage
8.6
Breakfast was often praised as excellent and varied, contributing positively to the overall experience.
Overall Experience
8.5
The general sentiment from reviews indicates a satisfying experience overall, with minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:22

Property Description

Modern Accommodations
Essential by Dorint Interlaken - New Opening offers contemporary rooms with convenient amenities like a kettle, coffee machine, and kitchen in select rooms. Enjoy entertainment on the flat-screen TV and complimentary toiletries for a comfortable stay.

Convenient Services
Benefit from a 24-hour front desk and concierge service, ensuring your needs are met promptly. Stay connected with free WiFi throughout the property and start your day right with a delicious buffet breakfast. Unwind with a refreshing drink at the on-site bar.

Ideal Location
Perfectly located in Interlaken, explore nearby attractions like Grindelwald Terminal and Giessbachfälle. With Bern-Belp Airport just 49 km away, Essential by Dorint Interlaken - New Opening is the ideal choice for your next stay.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 1674 reviews
Cleanliness: 7.6
Service: 8.6
Location: 9.1
Room Quality: 8.1
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 8.6
Overall Experience: 8.5
A
AHMAD ZAINI Bin • family_with_children • my
9
The stay was excellent which we had good sleep and allow us to recuperate back the next day.
Pros:

The breakfast was excellent. It had good spread. The Hotel location is just Next to the Interlaken West Station, Indian Restaurant, Pizza Restaurant and supermarket. We love the shower.

Cons:

We booked the Family Room for 4 people. The space is just enough for us.

2026-05-09 • via Nuitee
R
Rakesh Samal • solo_traveller • in
10
Pros:

Loved the facilities and breathtaking views from the room. Location is super convenient with direct access to train platform. Choice of breakfast was also good.

Cons:

No complaints

2026-05-09 • via Nuitee
S
Sumardi Maulan • solo_traveller • my
9
A modern hotel at great location
Pros:

The room is modern with minimalist style which suits me perfectly. The fact that it beside the Interlaken West train station is a big bonus on mobility. Having Migros in front of the hotel is super convenient. The breakfast which incorporates some Asian taste is a plus.

Cons:

All is good.

2026-05-08 • via Nuitee
W
wendy • couple • au
9
Location and quality accommodation.
Pros:

The location is fantastic next to the train station for easy access to trains and other places.
Anna in the bar was very good. The breakfast was excellent. Rooms clean and modern.

Cons:

We would have liked a fridge and a kettle in the room and long life milk to make coffee and tea without having to go downstairs to access in the bar.
We didn’t like the noise of the trains passing in the room constantly at night.

2026-05-08 • via Nuitee
Z
Zeyad • couple • sa
9
2026-05-08 • via Nuitee
T
Tarun Krishna • couple • ae
8
Great for solo traveling, using the trains and most essentials within walkable distance!
Pros:

Clean rooms. Great location. Located pretty much inside the train station (helpful if you are using the trains a lot to move around). The room size is good if you’re solo traveling. Good breakfast options!

Cons:

Rooms are too small. Some essential rooms have no view at all. The staff were not that helpful or kind. They only provide mattresses toppers to convert twin beds to king size (problem is they don’t have enough quantities available).

2026-05-08 • via Nuitee
M
Marcus • solo_traveller • br
10
Excelente Hotel
Pros:

Localização incrível para quem deseja se deslocar de trem, atendimento primoroso, bom café da manhã, gostamos de tudo, um dos melhores Hotéis da Suíça, dentro da faixa de preço que optamos.

2026-05-08 • via Nuitee
L
Lilian Giannini • solo_traveller • br
10
Pros:

Nothing to complain about

2026-05-07 • via Nuitee
T
Tanja • extended_group • at
9
Pros:

Tolle Lage für Bahnrundreisen, direkt am Bahnsteig ist der Eingang

2026-05-07 • via Nuitee
J
Joakim • couple • fi
10
2026-05-07 • via Nuitee
C
Caitlin • couple • au
8
2026-05-06 • via Nuitee
M
Mirzakhid • couple • uz
9
2026-05-06 • via Nuitee
K
Kanyaphat • couple • th
9
Pros:

location ดีที่สุด ติดสถานีรถไฟแบบลงรถไฟเข้าโรงแรมเลย front น่ารักมาก พยายามชวนคุย ห้องกว้าง มีโซนโซฟา มีระเบียง แยกส่วนชัดเจนเป็นระเบียบ

Cons:

ไฟในห้องมืดไปนิดนึง ตอนจองอยากได้ห้องวิวแม่น้ำภูเขา แต่เข้าพักจริงได้วิวตึกกับภูเขาแทน เสียดายนิดนึง

2026-05-05 • via Nuitee
D
Diệu • family_with_children • vn
9
2026-05-05 • via Nuitee
W
Wendy • solo_traveller • us
9
Clean and comfortable
Pros:

Location to train station.

Cons:

Nothing

2026-05-05 • via Nuitee
M
Mohammad • extended_group • ae
7
لن تتكرر
Pros:

لاشيء

Cons:

أسلوب الموظفين في التعامل الفطور عادي

2026-05-04 • via Nuitee
M
Marcus • couple • au
9
Pros:

Room was nice and comfortable but photos of it online make it look better than what it is. Not bagging out the room as i still liked it but just felt not as good because of that. Breakfast was awesome i must say, super tasty and staff were pretty good also

2026-05-04 • via Nuitee
E
Eddie • couple • us
9
2026-05-04 • via Nuitee
C
Crossman • extended_group • hk
9
2026-05-03 • via Nuitee
S
Scaba • extended_group • tz
10
2026-05-03 • via Nuitee