Essential by Dorint Interlaken

Hotels
8.4 (1918 reviews)
Rugenparkstrasse 8 - 10 , Interlaken , ch

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Limited room amenities

Categories

Cleanliness
7.6
Some reviews highlighted issues with room cleaning and trash left from previous guests.
Service
8.6
Overall, staff members were noted to be friendly and accommodating, though one employee was described as impolite.
Location
9.1
The hotel is excellently located next to the train station and within walking distance to shops and restaurants.
Room Quality
8.1
Rooms were described as spacious and well-maintained, but some comments indicated small room size.
Amenities
8.6
Amenities were generally good, but the limited provision of drinking water was a noted downside.
Value for Money
8.1
Guests felt they received good value, especially with the quality of breakfast and location.
Food and Beverage
8.6
Breakfast was often praised as excellent and varied, contributing positively to the overall experience.
Overall Experience
8.5
The general sentiment from reviews indicates a satisfying experience overall, with minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:22

Property Description

Modern Accommodations
Essential by Dorint Interlaken - New Opening offers contemporary rooms with convenient amenities like a kettle, coffee machine, and kitchen in select rooms. Enjoy entertainment on the flat-screen TV and complimentary toiletries for a comfortable stay.

Convenient Services
Benefit from a 24-hour front desk and concierge service, ensuring your needs are met promptly. Stay connected with free WiFi throughout the property and start your day right with a delicious buffet breakfast. Unwind with a refreshing drink at the on-site bar.

Ideal Location
Perfectly located in Interlaken, explore nearby attractions like Grindelwald Terminal and Giessbachfälle. With Bern-Belp Airport just 49 km away, Essential by Dorint Interlaken - New Opening is the ideal choice for your next stay.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 1918 reviews
Cleanliness: 7.6
Service: 8.6
Location: 9.1
Room Quality: 8.1
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 8.6
Overall Experience: 8.5
M
Moses • couple • ug
8
It was a good stay
Pros:

The spaces was good and their breakfast

Cons:

Service was not the best. Some amenities were lacking especially in the bathrooms

2026-09-12 • via Nuitee
W
Wolf-Dietrich • couple • at
6
Pros:

Frühstück sehr gut, Lage passt

Cons:

Keine Kästen, Laden zum Aufbewahren. Alles liegt, hängt frei herum. Trotz Aufforderung ist nur ein Sessel in unserem Doppelzimmer

2026-09-12 • via Nuitee
Y
Yusuke • family_with_children • jp
10
最高！次に来る時も泊まりたい
Pros:

駅のホーム直結で、朝食がとても美味しかった！ホテルの前にcoopもあり、とても便利でした

Cons:

特になし

2026-09-12 • via Nuitee
E
EMMANUEL NASCIMENTO • solo_traveller • br
9
Desconforto.
Pros:

Localização.

Cons:

Dos travesseiros dos quartos, de baixa espessura. Um hotel quer crescer não pode deixar este desconforto.

Não tem frigobar no quarto.

2026-09-11 • via Nuitee
M
Mary • extended_group • de
6
2026-09-11 • via Nuitee
M
mohamed • extended_group • ae
4
2026-09-07 • via Nuitee
S
Satish • family_with_children • gb
10
Excellent and will be remembered for many years to come. We would love to come back!!
Pros:

The apartment we stayed was very inviting, modern and spacious for a family of four with two children. The decor was neat, furnishings were clean and in excellent condition and comfortable. The views from the balcony were amazing.

Cons:

No air con was a bit of a struggle in the peak of summer and we felt the two fans that were provided were inadequate. It would have been better with two bigger pedestal fans. The other feedback would be to provide with a Chopping board in the kitchen. (at least in our kitchen, it wasn't there). Maybe this could have been fixed quite easily if we had reported it during our stay. Our bad, we didn't.

2026-09-07 • via Nuitee
J
Jun • extended_group • us
10
2026-09-07 • via Nuitee
D
Darshan • family_with_children • gb
10
Amazing stay overall
Pros:

Incredible hotel - very clean and a beautiful room

Cons:

Alittle far out from old town

2026-09-06 • via Nuitee
A
Andreas • family_with_children • ch
8
2026-09-06 • via Nuitee
M
Matthias • solo_traveller • de
10
2026-09-06 • via Nuitee
L
Leigh • solo_traveller • ch
8
2026-09-05 • via Nuitee
H
Hall • solo_traveller • au
10
Must see town. Great hotel
Pros:

Great spot. What a beautiful town. Train station close by makes it easy to travel. Don't worry you can't hear the trains. Hotel staff were very friendly and helpful. I would stay again.

2026-09-04 • via Nuitee
M
Mohammed • family_with_children • sa
9
2026-09-03 • via Nuitee
S
SGKN 777 • solo_traveller • bg
8
Pros:

Good location , spacious rooms, good balconies, nice view!

Cons:

The weather was very hot! There is no airconditioners in the apartments!

2026-09-03 • via Nuitee
A
Abdullah • solo_traveller • sa
1
2026-09-03 • via Nuitee
A
Amit • extended_group • gb
7
Pleasant stay but air-conditioning would have made it excellent.
Pros:

The location was good. The train station was right below the hotel. The staff were friendly and the flats were spacious.

Cons:

We visited during one of the hotter days. There was no air-conditioning in the flats, which was as advertised, but they only provided two fans and both were lame. We asked for better fans but the staff told us that they were out of any extra fans and didn't have any to exchange the ones we had in our rooms. Made hanging out in the flat and sleeping at night really uncomfortable.

2026-09-02 • via Nuitee
W
Wei Nien • solo_traveller • my
10
Pros:

Great location and clean room

Cons:

The room was too warm

2026-09-01 • via Nuitee
C
Chatchai • family_with_children • th
10
Nice
Pros:

Very good location

Cons:

Nothing

2026-08-31 • via Nuitee
A
Alanoud • family_with_children • qa
3
احس مافيه شي عدل غير موقعه ممتاز، الاكل عادي غير هذا مافيه شي عدل
Pros:

موقعه ممتاز، كل اللحوم اللي حاطينها خنزير

Cons:

النظافه معدومه ، ولا يوفرون لماكينة القهوة الا بعد يومين ثلاثه ، حتى كلينكس مثل الناس لو بعد كم يوم خلص و تطلبه مايعطونك

2026-08-31 • via Nuitee