Candlewood Suites West Memphis by IHG

Hotels
IHG
9.8 (57 reviews)
1599 N 6th Street, West Memphis, Arkansas, 72301 , West Memphis , US

Facilities

Free breakfast
Outdoor pool - seasonal
Elevator
Free breakfast
Smoke-free property
Wheelchair-accessible public washroom
Accessible shuttle
No accessible shuttle

Review Highlights

Pros:
Very clean
Friendly staff
Convenient location
Nice facilities
Cons:
Noisy doors
Poor breakfast quality
Deposit issues

Categories

Cleanliness
10
Overall sentiment from reviews suggests a very clean environment, but noted issues with staff service and breakfast.
Service
10
The staff were frequently mentioned positively, though some interactions were less favorable.
Location
9.97
Conveniently located but with some comments about the surrounding area being untidy.
Room Quality
9.51
General satisfaction with room quality, though some noise issues reported.
Amenities
9.96
Standard hotel amenities, breakfast offered but with mixed reviews.
Value for Money
9.99
Overall perceived as good value, but with concerns about the deposit policy.
Food and Beverage
8.96
Breakfast received criticism for quality, but typical for hotel standards.
Overall Experience
10
Most reviewers expressed positivity about their stay despite some noted grievances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:24

Property Description

Complimentary Breakfast
Start your day right with a complimentary breakfast served daily.

Modern Accommodations
Stay in one of our 84 guestrooms featuring flat-screen televisions and complimentary wireless internet access.

Convenient Location
Explore nearby attractions such as Southland Casino Racing and Tilden Rodgers Park.

Book your stay at Candlewood Suites West Memphis, an IHG Hotel, and be within a 10-minute drive of Beale Street and the Mississippi River.

Important information:

  • Pool access available from 8:00 AM to 10:00 PM.

Check-in and check-out hours:

Property Policies

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

9.8
Based on 57 reviews
Cleanliness: 10
Service: 10
Location: 9.97
Room Quality: 9.51
Amenities: 9.96
Value for Money: 9.99
Food and Beverage: 8.96
Overall Experience: 10
K
Kent
6
Pros:

Nice place but really irritating when you get in the shower and there is no body wash (the dispenser is empty)

2025-10-10 via Nuitee
F
Fanchon partner
10
Pros:

Clean room

2025-10-05 via Nuitee
C
Cassandra family
6
Pros:

The room and price were great! The hot breakfast could have more offerings such as real bacon not bits.

2025-10-05 via Nuitee
S
Shantell partner
10
Pros:

Beautiful Pool area

2025-10-02 via Nuitee
S
Shanika
2
Pros:

Terrible

2025-09-28 via Nuitee
D
Desiree family_with_children
10
Pros:

Love it

2025-09-16 via Nuitee
S
Scot family
10
Pros:

Very clean and staff were great

2025-09-14 via Nuitee
A
Andrea family
10
Pros:

Hotel is extremely clean

2025-09-13 via Nuitee
R
Richard family
8
Pros:

Nice facility, and the staff were very friendly.

2025-09-08 via Nuitee
R
Renee family
10
Pros:

Greetings from Ms. L - Desk Check In Agent was Extremely Kind and went beyond the call of duty to fulfill all of my requests. Totally Professional!! Property is well lighted and very clean. The room was exceptionally Clean and Comfortable.

2025-08-31 via Nuitee
M
Mary Ellen partner
10
Pros:

Nice room. Good breakfast. Overall very satisfied.

2025-08-09 via Nuitee
B
Bernie
6
Noisy
Pros:

The hotel is very good is almost new, for me two things , first the door are awful make to much noise , All night I heard doors closing, even in the morning I tried to close my door softly so as not to wake my family and it was impossible, it always closes hard and makes noise that doesn't let me rest peacefully, second was the bacon for breakfast which was something fake that hardly tasted like bacon and was full of oil, everything else was fine.

2025-08-08 via Nuitee
J
James partner
10
Pros:

Nice stay

2025-08-03 via Nuitee
J
James partner
10
Pros:

Nice, simple

2025-07-29 via Nuitee
A
aaron
8
Pros:

Didn't like having to pay a $50 deposit for non smoking family and 4 days later still haven't been reimbursed.

2025-07-28 via Nuitee
D
Deborah family
8
Pros:

The property was conveniently located right off of interstate 40, which suited our needs. It was convenient to dining options, but the area around the property seemed a little dirty. Property had either recently been built or recently renovated. It was very nice. The check-in staff was friendly and efficient. The morning staff that we encountered when we were checking out was not personable but they got the job done. The breakfast that was provided was standard hotel fare and the dining area was clean and spacious.

2025-07-28 via Nuitee
M
Magian
10
Pros:

N/a

2025-07-27 via Nuitee
S
Susan family
6
Pros:

Evening staff was nice and assisted. However told us breakfast at 6. Many waiting at then rude frint desk and cater lady told us 7. Plus yelled at many to stop making a mess. She had been up since 4 and no breakfast.

2025-07-20 via Nuitee
D
Dylan
8
Pros:

Great property. There were no towels in my room which I didn’t realize until I had showered. It took around 15 minutes to check in because the desk attendant was cleaning and then forgot their password.

2025-06-26 via Nuitee
A
Autymn friends
10
Pros:

The staff was friendly and the rooms were nice. Really loved the bathroom

2025-06-25 via Nuitee