City Express by Marriott San Jose Costa Rica

Hotels
•
City Express
8.2 (1531 reviews)
DIAGONAL AL CARIARI CORPORATE CENTER, HEREDIA , San José , CR

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good amenities
Cons:
Breakfast quality issues
Some rooms need updating
Bug bites reported

Categories

Cleanliness
8.03
Several reviews mentioned cleanliness positively, but a bug bite issue was raised.
Service
8.5
Most reviews praised the staff's friendliness and helpfulness, despite some minor issues.
Location
8.54
The location near the airport was mentioned positively across multiple reviews.
Room Quality
7.99
Some reviews indicated that rooms could use updating, but overall comfort was noted.
Amenities
8.52
Amenities like airport shuttle and breakfast were positively highlighted.
Value for Money
8.48
Good value for money based on positive remarks regarding the services provided.
Food and Beverage
7.53
Negative sentiments about breakfast quality were noted, impacting this score.
Overall Experience
8
Predominantly positive experiences with a few noted concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:40

Property Description

Convenient Location and Amenities
Located just a 5-minute drive from Juan Santamaria International Airport, City Express San José Aeropuerto offers free private parking and a gym. The modern rooms feature free Wi-Fi and stunning views over San José.

Comfortable Accommodations
Each air-conditioned room includes a flat-screen cable TV, a desk, and a private bathroom with a hairdryer and toiletries.

Delicious Dining Options
Guests can enjoy a complimentary buffet breakfast with the famous Gallo Pinto dish. Additionally, the hotel is surrounded by various dining choices and is close to Plaza Real Cariari Shopping Centre.

Ready to experience convenience and comfort near the airport? Book your stay at City Express San José Aeropuerto now!

Important information:

Please bring a printed copy of your booking confirmation with you when checking in.

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.

The transport service is subject to availability, prior reservation.

When booking more than 9 rooms, different policies and additional supplements may apply. Please contact hotel to check Group Policies.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8.2
Based on 1531 reviews
Cleanliness: 8.03
Service: 8.5
Location: 8.54
Room Quality: 7.99
Amenities: 8.52
Value for Money: 8.48
Food and Beverage: 7.53
Overall Experience: 8
G
Graciela • solo_traveller • cr
9
2026-10-31 • via Nuitee
C
Colomer • family_with_children • cr
5
Pros:

La habitación

Cons:

La comunicación entre recepción y Cocina, hubieron inconvenientes

2026-10-31 • via Nuitee
N
Nathalia • couple • cr
7
2026-10-31 • via Nuitee
C
Carlos Orlando • family_with_children • hn
8
2026-10-29 • via Nuitee
F
Flor • solo_traveller • cr
4
2026-10-28 • via Nuitee
P
Pietra • solo_traveller • uy
9
Pros:

El hotel esta muy bien, con un buen desayuno. El personal muy educado y cordial.

2026-10-28 • via Nuitee
C
Carlos • solo_traveller • co
8
Pros:

Location is good

Cons:

They didn’t have airtime shuttle earlier in the morning

2026-10-28 • via Nuitee
M
Marlen • family_with_children • cr
10
Excelente
Pros:

La comodidad, limpieza y atención. Realmente un excelente lugar

2026-10-28 • via Nuitee
F
Flor • couple • cr
4
I like the location of the hotel, but always something happens: no WiFi, doors in bad conditions. The staff gave us a ke
Pros:

The location

Cons:

Doors in bad maintenance, no wifi and staff unable to solve a situation.

2026-10-28 • via Nuitee
M
María Fernanda • solo_traveller • cr
8
Buena opción para una estadía corta
Pros:

Ubicación y servicio de recogida

Cons:

Falta insonorizar las habitaciones

2026-10-27 • via Nuitee
R
Ronny Valverde • family_with_children • cr
8
2026-10-26 • via Nuitee
S
Sylvie • family_with_children • ca
8
2026-10-25 • via Nuitee
J
Jonathan • couple • cr
10
Super bien.
Pros:

El desayuno es muy rico.

2026-10-24 • via Nuitee
D
Dr Ruiz Ramirez • family_with_children • cr
10
Pros:

El servicio

2026-10-23 • via Nuitee
B
Bernardita • family_with_children • cr
6
Pros:

La ubicación

Cons:

El personal, nos ofrecieron alimentación antes del desayuno, dejarlo listo. Ya que salíamos al aeropuerto a las 4 a.m, nunca nos dieron nada ni un refresco. Nos trataron mal en ese punto.

Fuimos a consultar y nadie nos quiso dar respuesta.
Lo único que dijeron fue que el chef se enfermó.
Preguntamos por un refresco y nos dejaron esperando.
Me parece que deberían trabajar el servicio al cliente y la calidad, dar lo que ofrecen

2026-10-22 • via Nuitee
M
Minor • family_with_children • cr
8
Pros:

El desayuno y las camas.

Cons:

Nada

2026-10-21 • via Nuitee
S
Sinai • extended_group • cr
10
2026-10-20 • via Nuitee
F
Fajardo Vargas • solo_traveller • co
8
Pros:

comida

Cons:

en internet super malo

2026-10-20 • via Nuitee
S
Soto Umaña • extended_group • cr
9
2026-10-19 • via Nuitee
M
Marybeth • couple • cr
10
Precio cómodo y habitación confortable
Pros:

El desayuno y la cama, super comoda

Cons:

La habitación tenía un hueco en el techo del baño, todo súper limpio y nuevo pero ese detalle se veía mal

2026-10-18 • via Nuitee