City Express by Marriott San José Costa Rica

Hotels
City Express
8.2 (1382 reviews)
Diagonal al Mc Donald del Centro Comercial Cariari , San José , cr

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good amenities
Cons:
Breakfast quality issues
Some rooms need updating
Bug bites reported

Categories

Cleanliness
8.03
Several reviews mentioned cleanliness positively, but a bug bite issue was raised.
Service
8.5
Most reviews praised the staff's friendliness and helpfulness, despite some minor issues.
Location
8.54
The location near the airport was mentioned positively across multiple reviews.
Room Quality
7.99
Some reviews indicated that rooms could use updating, but overall comfort was noted.
Amenities
8.52
Amenities like airport shuttle and breakfast were positively highlighted.
Value for Money
8.48
Good value for money based on positive remarks regarding the services provided.
Food and Beverage
7.53
Negative sentiments about breakfast quality were noted, impacting this score.
Overall Experience
8
Predominantly positive experiences with a few noted concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:40

Property Description

Convenient Location and Amenities
Located just a 5-minute drive from Juan Santamaria International Airport, City Express San José Aeropuerto offers free private parking and a gym. The modern rooms feature free Wi-Fi and stunning views over San José.

Comfortable Accommodations
Each air-conditioned room includes a flat-screen cable TV, a desk, and a private bathroom with a hairdryer and toiletries.

Delicious Dining Options
Guests can enjoy a complimentary buffet breakfast with the famous Gallo Pinto dish. Additionally, the hotel is surrounded by various dining choices and is close to Plaza Real Cariari Shopping Centre.

Ready to experience convenience and comfort near the airport? Book your stay at City Express San José Aeropuerto now!

Important information:

Please bring a printed copy of your booking confirmation with you when checking in.

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.

The transport service is subject to availability, prior reservation.

When booking more than 9 rooms, different policies and additional supplements may apply. Please contact hotel to check Group Policies.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 1382 reviews
Cleanliness: 8.03
Service: 8.5
Location: 8.54
Room Quality: 7.99
Amenities: 8.52
Value for Money: 8.48
Food and Beverage: 7.53
Overall Experience: 8
M
Marilyn couple cr
10
Placentero
Pros:

Silencioso, ideal para descansar

Cons:

Solo que el de mantenimiento intento entrar por equivocación

2026-05-01 via Nuitee
R
Ruben couple ar
6
2026-04-30 via Nuitee
S
Stephanie solo_traveller cr
10
Magnífica
Pros:

Si estaba muy limpio y cómodo

Cons:

No tengo ninguna queja

2026-04-29 via Nuitee
E
ethel couple us
7
If you're looking for somewhere to stay that is clean and within the city and you're on a tight budg
Pros:

The place was clean and the breakfast was good. The staff was friendly and close to airport in city activities

Cons:

The furniture in the waiting room was ran down. Needs to be updated. Some of the towels in the bathroom were old and no no type of face towels. The last room on the 5th floor by the staircase in the morning you was able to hear everyone running their water so it was making loud sounds in the wall.

2026-04-28 via Nuitee
J
Juan Manuel solo_traveller co
8
Pros:

La atención del personal

Cons:

Las tarjetas se desprogramaban con mucha facilidad

2026-04-28 via Nuitee
S
Samira solo_traveller cr
10
Hotel practico, buena ubicacion, excelente, limpio y personal sumamente atento
Pros:

Todo excelente, la ubicacion y la cercania al aeropuerto,

Cons:

Todo me gusto

2026-04-27 via Nuitee
N
Natalia solo_traveller cr
10
Pros:

Ubicación y tranquilidad del lugar

2026-04-25 via Nuitee
C
CRISTOBAL family_with_children cl
9
2026-04-25 via Nuitee
C
CRISTOBAL family_with_children cl
8
2026-04-24 via Nuitee
J
Jerry solo_traveller nl
7
Pros:

Ontbijt en goede bedden.

Cons:

Misschien de wat oudere badkamer.

2026-04-22 via Nuitee
C
Claudio extended_group mx
10
2026-04-21 via Nuitee
Z
Zamora solo_traveller cr
10
2026-04-20 via Nuitee
F
Filander couple cr
10
2026-04-20 via Nuitee
C
Carlos solo_traveller us
7
Stay
Pros:

Personal attention was fine , breakfast good, but TV room was not working due to lock antennas

Cons:

Breakfast

2026-04-19 via Nuitee
E
Elizondo couple cr
8
2026-04-18 via Nuitee
P
Priscilla solo_traveller cr
4
Decepcionante
Pros:

El desayuno

Cons:

El ruido de otros huéspedes
El teléfono no funciona
TV viejo y pocos canales sin Netflix
Wi-Fi pésimo
Cama incómoda

2026-04-17 via Nuitee
N
Navarro Ramírez solo_traveller cr
9
Calm and easy
Pros:

Location and clean, also staff was very nice

Cons:

Could do better in air conditioning, is a bit noisy

2026-04-16 via Nuitee
A
Alixe et Vincent family_with_children fr
8
Pour 1 étape oui!
Pros:

Pour une étape sur San José, il est super. La navette gratuite est pratique et fiable. La chambre est bien. Le petit déjeuner n'est pas dingue mais ca va.

Cons:

Rien

2026-04-16 via Nuitee
C
CAYBRULE couple cl
10
Costa Rica una bella sorpresa
Pros:

Todo estuvo muy bien, me gustó el personal extremadamente amable, las habitaciones tambien eran cómodas, estaba bien ubicado, barrio seguro se podía caminar de noche tranquilamente, tiene buen estacionamiento para el vehículo que arrendamos.

Cons:

Le pondría mini bar en las habitaciones, hace mucho calor en la ciudad y uno necesitaba bebidas frías y no podía tenerlas en la habitacion.

2026-04-16 via Nuitee
O
Omar solo_traveller cr
10
Sugerencia, por ingreso.
Pros:

Lo cómodo, el desayuno, la cercanía a San José y von Heredia.

Cons:

No poder ingresar antes de 2 pm., ya que generalmente viajo desde Guanacaste y deseo baño pronto y descanso.

2026-04-15 via Nuitee