El Autor Hotel, Madrid, Autograph Collection

Hotels
•
Autograph Collection
9.7 (91 reviews)
Calle Zorrilla 19 , Madrid , es

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Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Pleasant atmosphere
Cons:
High prices
Maintenance issues
Breakfast quality concerns

Categories

Cleanliness
9.04
A few mentions of cleanliness, but some complaints about maintenance.
Service
10
Staff received high praise for their attentiveness and friendliness.
Location
10
Location praised for being calm and close to attractions.
Room Quality
10
Rooms are described as spacious, well-designed, and comfortable.
Amenities
9.51
Good amenities, though some issues with swimming pool availability.
Value for Money
9.05
Some reviews indicated that the hotel might be overpriced for the service received.
Food and Beverage
10
Breakfast received positive feedback generally, but some believed it could be better.
Overall Experience
10
Generally positive experiences with several guests expressing desires to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:04

Property Description

Prime Location and Attractions
Situated in the heart of Madrid, El Autor Hotel is steps away from major landmarks such as Gran Via and Puerta del Sol.

Luxurious Amenities
Enjoy a relaxing swim in the indoor pool or dine at the hotel's restaurant offering diverse menu options for breakfast.

Convenience and Service
Benefit from the bilingual staff's expertise in planning your itinerary, ensuring a seamless stay.

Don't miss out on an unforgettable experience - book your stay at El Autor Hotel in Madrid today!

Important information:

Swimming pool: Closed from Tue, Nov 25, 2025 until Sun, May 31, 2026

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.7
Based on 91 reviews
Cleanliness: 9.04
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.51
Value for Money: 9.05
Food and Beverage: 10
Overall Experience: 10
M
Maria Andrea • couple • co
10
Pros:

Sinceramente no longer llegar al sitio. Tuve problemas y perdi mis vuelos lo cual ocaciono una gran perdida. Tenia una reservacion junto a mis trea hijos que por el incoveniente pedi al alonamiento la cancelacion de la reserva explicando la situacion y fue muy bien atendida.

Muchas gracias por la comprension y espero quefarme ahi de nuevo cuqndo vuelva a Madrid ! Fios los bendiga y muchisimas gracias.

2026-03-19 • via Nuitee
D
DUCCIO • couple • it
8
BENE MA....
Pros:

Soggiorno di 4 giorni in questo hotel in una posizione eccellente per visitare il centro storico di Madrid, in una zona tranquilla e sorvegliata. Abbiamo apprezzato molto la pulizia della struttura e delle camere, oltre alla gentilezza e professionalità del personale. Nota positiva anche per la colazione, sebbene risulti un po' carente nella varietà dei piatti caldi dolci.

Cons:

Purtroppo, devo segnalare un disservizio significativo: per due giorni su quattro è mancato il riassetto pomeridiano (turndown service), come non è stata ripristinata la bottiglia d'acqua di cortesia. In un hotel di categoria 5 stelle, questo è un servizio standard atteso e la sua mancanza è stata una delusione rispetto alle aspettative di lusso della struttura

2026-03-18 • via Nuitee
D
Daulet • couple • at
6
Pros:

Из плюсов хочу отметить : 1. Высокая кухня ресторана , очень вкусно и быстрое приготовление горячих блюд.
2. Очень большого размера кровать, постель, подушки, все идеально.
3. Наличие биде в санузле.

Cons:

Плесень в душевой кабине. Пол мраморный в щелях заплесневел. Вода вытекает наружу очень сильно.
Отсутствие вида из окна- балкона ( от слова - совсем, стена соседнего дома )

2026-03-15 • via Nuitee
P
Pierre • couple • fr
10
Très agréable séjour, un lieu qui tient toutes ses promesses
2026-03-08 • via Nuitee
J
James • couple • gb
10
Just amazing
Pros:

Location is perfect, rooms are wonderful and staff are great

2026-03-06 • via Nuitee
V
Vitalii • couple • es
8
Cons:

Завтрак

2026-03-05 • via Nuitee
D
dominique • solo_traveller • ma
9
2026-02-24 • via Nuitee
M
MIGUEL • couple • ar
8
Muito boa estadia. Recomendo o hotel e certamente voltaria a me hospedar.
Pros:

Excelente café da manhã .
Serviços são excelentes
Front desk muito acolhedora
Quarto grande e confortável
Suprimento de água, café e chá no quarto ótimos.
Excelente roupa de cama e banho

Cons:

Falta de gavetas para arrumar a roupa. Como o quarto é grande deixamos tudo nas malas.
Problema com o misturador de água p o chuveiro. Não foi possível consertar no período que estivemos lá ( 7 noites)

2026-02-09 • via Nuitee
I
Igor • couple • ru
8
2026-01-27 • via Nuitee
A
Ana Cristina • couple • br
10
2026-01-26 • via Nuitee
A
Andrea • solo_traveller • br
8
Tudo perfeito! Atenciosos no atendimento, limpeza excelente, quarto confortável e hotel otimista localização
Pros:

Localização ótima!
Limpeza

2026-01-25 • via Nuitee
S
Sigrid • couple • de
9
2026-01-24 • via Nuitee
C
Chiara • couple • it
9
2026-01-21 • via Nuitee
S
Sheila • couple • ie
10
2026-01-20 • via Nuitee
K
Katie • extended_group • us
10
2026-01-20 • via Nuitee
R
Robin • couple • fr
10
Très bel hôtel central, délicieux petit déjeuner, personnel aux petits soins
Pros:

Le personnel est très gentil, le petit déjeuner délicieux, l’emplacement excellent (très central), le rapport qualité prix est super et l’hôtel très beau.

Cons:

Rien, c’était parfait.

2026-01-18 • via Nuitee
F
Françoise • family_with_children • ch
7
Pros:

La literie avec drap plat ce qui est rare
La grandeur du lit
La propreté et la tranquillité de la chambre

Cons:

Absence de chauffage ds la salle de bain et réponse de la réception à ce sujet (« Il faut laisser la porte donnant sur la chambre ouverte »…)
Télévision qui ne marchait pas à notre arrivée, que l’hôtel n’a tenté de réparer à nouveau le lendemain, après rappel de notre part, en vain, ce qui nous a obligé à changer de chambre, sans autre geste commercial de la part de l’hôtel
Une seule vasque dans la salle de bain
Pas de pantoufles à notre arrivée
Peu de produits de toilette à disposition et vissés au mur
Une armoire avec peu d’espace de rangement
Globalement plutôt du niveau d’un bon quatre étoile

2026-01-17 • via Nuitee
P
pierre françois • couple • es
9
2026-01-15 • via Nuitee
F
Firozeh • extended_group • au
10
Beautiful
Pros:

We stayed there with my two daughters in rooms with balcony with our private foyer. It felt exclusive. Loved everything about the hotel. Very helpful staff. The restaurant had amazing food and wine as well

Cons:

Nothing

2026-01-14 • via Nuitee
S
Stella • couple • ar
10
Un hotel para volver
Pros:

Repetimos estadía porque nos encantó el hotel. Está decorado con muy buen gusto. Las habitaciones son amplias, muy cómodas y totalmente insonorizadas.
Todo el personal es súper amable.
La ubicación es ideal. Está cerca de todo pero no en pleno bullicio

2026-01-13 • via Nuitee