The Peppermill Boutique Hotel

Hotels
8.8 (270 reviews)
40 St John's Street , Devizes , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Packed lunches
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Breakfast service slow
Room noise

Categories

Cleanliness
8.05
Some concerns about cleanliness due to messy breakfast conditions and an unallocated room.
Service
9.55
Staff were highly praised for their friendliness and assistance during issues.
Location
9.55
Location is consistently praised as central and convenient.
Room Quality
8.55
Mixed reviews; some mentioned comfort but also noise issues.
Amenities
8.55
Some amenities were noted to be lacking, such as breakfast options.
Value for Money
9.05
Value perceived as acceptable for the service received.
Food and Beverage
8.05
Food quality and breakfast service received mixed feedback, with some complaints.
Overall Experience
9.05
Overall experience is good despite some notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 11:26

Property Description

Luxurious Accommodation: The Peppermill Townhouse Hotel & Restaurant offers individually decorated rooms with modern amenities, including flat-screen TVs and iPod docks. Guests can enjoy complimentary WiFi throughout the property.

Gourmet Dining Experience: Indulge in a culinary journey at the hotel's 2AA Rosettes restaurant, serving a delectable breakfast with a variety of options, as well as lunch and dinner menus. The onsite bar boasts a diverse cocktail selection and an extensive wine list for guests to unwind and relax.

Central Location: Situated in the heart of Devizes town centre, the hotel provides easy access to nearby attractions such as Bath and Avon. With convenient parking options just a short walk away, exploring the area is hassle-free.

Experience luxury, fine dining, and convenience at The Peppermill Townhouse Hotel & Restaurant. Book your stay now for an unforgettable experience.

Important information:

Please note that the restaurant is not open on Sunday evening.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for £35 per person per night when using an existing bed.
    People 3 years old and over stay for £35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 270 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 8.55
Amenities: 8.55
Value for Money: 9.05
Food and Beverage: 8.05
Overall Experience: 9.05
R
Richard • couple • gb
10
Weekend in Devizes
Pros:

We stayed in the 4 poster room, it was spacious, very clean and extremely comfortable. Philip and the rest of the staff made us feel very welcome upon arrival and breakfast was fantastic

2026-03-28 • via Nuitee
R
Richard • couple • gb
8
Stayed many times and recommend. It will be good when the restaurant opens again. Apparently Quercus
Pros:

Cleanliness, the individual lounges, peace and calm.

Cons:

Didn’t like going in the back door after hours.

2026-03-28 • via Nuitee
G
Gary • solo_traveller • gb
10
2026-03-24 • via Nuitee
I
Iwona • solo_traveller • gb
9
Best hotel in Devizes. Lovely spacious room. Friendly and very helpful staff.
Pros:

Lovely spacious room and bathroom with both a shower and separate bath. Large very comfortable bed.
Super breakfast. Loved the separate sitting rooms. Central location.

Cons:

The restaurant and wine bar are currently closed. This is why I didn't give a top score for facilities.

2026-03-20 • via Nuitee
P
Pete • solo_traveller • gb
9
2026-03-12 • via Nuitee
W
Wendy • solo_traveller • gb
10
Beautiful hotel with very helpful owners and staff
Pros:

Great location, right in the heart of the town.
The rooms are beautiful! Modernised in a sympathetic way to the age of the building but to a very high standard with everything you need for a pleasant stay - the beds are very comfortable with lovely bedding.
I was given a free upgrade to the bridal suite which was a lovely surprise!

Cons:

Nothing

2026-03-11 • via Nuitee
V
Victoria • couple • gb
9
Very comfortable time at the Peppermill
Pros:

Very comfortable, well appointed room. Central location just off Devizes market place

Cons:

Nothing

2026-03-09 • via Nuitee
A
Andrew • couple • gb
9
2026-03-09 • via Nuitee
E
Edward • solo_traveller • gb
8
Nice base for a stay in Devizes. Easy access to the canal and local buses.
Pros:

Owner was friendly and helpful at check in. Useful email notifications about check in procedure and parking. Very central. Nice cooked breakfast, various usual lighter options.

Cons:

TV in room operated through apps / internet, rather than usual free view channel list. Owner explained that an aerial is being fitted, to enable “normal” access to TV programmes. Breakfast - could have done with some fruit option, e.g. fruit salad or berries.

2026-03-06 • via Nuitee
D
Damon • couple • gb
10
Great hotel, and staff. Location is excellent.
Pros:

Amazing, very clean and a great host.

Cons:

Nothing.

2026-03-05 • via Nuitee
K
Kate • solo_traveller • gb
10
2026-02-28 • via Nuitee
S
Simon • solo_traveller • gb
10
2026-02-26 • via Nuitee
S
Steph • family_with_children • gb
7
Central
Pros:

Great location, lovely hotel, clean & tidy, nice staff

Cons:

No internet easily available- no WiFi password left in room, had to log into tv channels to watch as very bad signal on tv. Lovely but on the more expensive side for what it is.

2026-02-26 • via Nuitee
P
Peter • solo_traveller • gb
10
2026-02-14 • via Nuitee
D
Dale • couple • gb
10
Would recommend
Pros:

Breakfast was fantastic, very clean and tidy , great location, brilliant stay will be back keep up the good work

Cons:

N/a

2026-01-29 • via Nuitee
M
Mia • couple • gb
9
2026-01-27 • via Nuitee
N
Neil • couple • gb
10
2026-01-24 • via Nuitee
R
Robert • extended_group • gb
2
Completewaste of money wished we'd stayed t Travel Lodge
2026-01-19 • via Nuitee
A
Angela • solo_traveller • gb
4
In conclusion I was looking forward to staying in a 5 star hotel but was disappointed
Pros:

Disappointing, no sugar on the cereal table, had to ask the waitress to bring spoon sugar - cube sugar was not suitable.the second morning I requested poached eggs on muffin, the eggs must have been taken straight from the water into the muffin making the muffin very soggy not making it edible the eggs were ok.

Cons:

I was amazed the listing was 5 star, they’re were occasions where no one was on reception,no one
to help with my case, my room was right at the top, a single room no wardrobe only place I could hang my dress (for the wedding Id come to attend) were 5 hooks on the back of the door.
Whilst I understand the property is 15/16th century I was surprised at the lack of assistance ie to carry my heavy suitcase up the stairs, that said the en suite was stunning really quite beautiful . I was occupying a single room which probably justified the cost of £220.80 including breakfast, and in fairness it was a latish booking, but honestly I was disappointed.

2026-01-19 • via Nuitee
A
Alan • couple • gb
10
2026-01-18 • via Nuitee