Coratel Inn and Suites By Jasper River Falls

Hotels
7.5 (80 reviews)
St Croix St 1207 Budling 1 , River Falls , us

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Value for money
Cons:
Poor breakfast selection
Cleanliness issues
No smoke detector in some rooms

Categories

Cleanliness
6.75
Multiple mentions of cleanliness issues and mixed sentiments.
Service
8.75
Staff was friendly and attentive.
Location
8.75
Convenient location near UW RF.
Room Quality
7.25
Some rooms were comfortable but had issues like missing smoke detectors and bad odors.
Amenities
6.75
Limited breakfast options and some amenities were lacking.
Value for Money
8.25
Affordable option but with some compromises in quality.
Food and Beverage
5.75
Breakfast and food offerings were generally disappointing.
Overall Experience
7.75
Overall stay was satisfactory but with significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:43

Property Description

Convenient Location
Located just 2.3 km from University of Wisconsin-River Falls, our hotel is the ideal choice for visitors looking to explore the area. With nearby attractions like Float-Rite Amphitheatre, guests can make the most of their stay.

Modern Amenities
Enjoy the comfort of air conditioning, free WiFi, and a flat-screen TV in our rooms. The 24-hour front desk ensures your needs are always met, while the non-smoking property guarantees a pleasant stay.

Comfortable Accommodations
Our rooms feature a desk, fridge, and quality bed linen to make you feel at home. The private bathrooms are equipped with towels for your convenience.

Ready to experience comfort and convenience at Coratel Inn and Suites By Jasper River Falls? Book your stay now!

Important information:

Please note that this property can accommodate dogs but will not accommodate other types of pets.
Please note that a maximum of 2 dogs is allowed per booking.
Please note that dogs will incur an additional charge of USD 15 per day, per dog.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.5
Based on 80 reviews
Cleanliness: 6.75
Service: 8.75
Location: 8.75
Room Quality: 7.25
Amenities: 6.75
Value for Money: 8.25
Food and Beverage: 5.75
Overall Experience: 7.75
S
Sharilyn couple us
1
Will never stay there again and doubt we will use booking.com since the money was taken out before w
Pros:

We waited over a half hour to get someone to come to the front desk to check us in. There was a phone and sign that said call "0" for assistance - which we did at least 10 times. When they finally came (I don't believe it was actually the one that was supposd to be manning the desk, but some other helper - we asked for a refund of our money. They told me they could not refund me since I paid thru booking.com and we were extremely upset. We booked double beds, got one single queen. The floor was almost wet from humidity.

I would never recommend this hotel and I seriously doubt I will book with booking.com again. I tried to get hold of someone from your company to help and could not reach anyone and we did NOT get what we paid for - service or the correct number of bed.
Extremely disappointed

Cons:

Someone to check us in. the number of beds we reserved
The 'breakfast' if that's what you call it - was a slice of bread with hard butter that just came out of the refrigerator and no jam, and a choice of 2 cold cereals and pre-packaged donut.

2026-07-16 via Nuitee
M
Miguel family_with_children us
5
Wouldn’t go there again or recommend anyone there.
Pros:

Um it seemed vacant

Cons:

The breakfast sucked and what was online was not what was at the hotel

2026-06-22 via Nuitee
B
Balashanmugam family_with_children us
6
Restrooms are worst. Flush doesn’t work properly.
Pros:

Location

Cons:

Food and restrooms

2026-06-14 via Nuitee
D
Donald couple us
6
Cons:

The breakfast would barely qualify as a snack.

2026-06-14 via Nuitee
F
Floyd family_with_children us
5
It was a place to sleep.
Pros:

Location, we were fly fishing the Kinnickinnic.

Cons:

Facility needs some upgrading and continental breakfast would have been nice. Air conditioner quit working. Water out of the tap was brown when first turned on. Because of that we used bottled water to brush teeth and didn’t use the shower.

2026-06-08 via Nuitee
D
Donna family_with_children us
3
I would like to be reimbursed.
Pros:

The location was easy to find.

Cons:

The website said pool, continental breakfast. The pool had no water the breakfast was dry cereal and packaged donuts. The room smelled weird. I am hoping to get some kind of refund. I was embarrassed to be the one who booked this stay with my family. Please consider a reimbursement for the inconvenience I experienced with this stay.

2026-06-08 via Nuitee
S
Stacey couple us
1
A refund wouldn’t be enough compensation for our experience.
Pros:

Location

Cons:

There were no smoke detectors in the rooms my family stayed in. The TV DIDN’T WORK. The staff was extremely unprofessional. They were all barefoot but for the manager. My mother complained upon arrival about the smoke detectors commenting on how illegal it is for them not to be in the rooms. No response. I complained upon checkout and was told he doesn’t give a sh*t and neither do the owners. I was floored and let him know I would be taking my complaint further. He then called me a fat fu*kin whore and to go to a gym. STRONGLY recommend nobody stay here.

2026-06-02 via Nuitee
W
Walter family_with_children us
7
Our reassigned rooms were fine, but next time we will also consider other accommodations.
Pros:

The breakfast selection was limited so we decided to stop for breakfast after we were on the road,

Cons:

When we went to our assigned rooms, we were surprised to find them not yet cleaned. Many of the adjoining rooms had not been cleaned and this was about 6:30 PM. The desk clerk was very apologetic and promptly reassigned us to new rooms, which were fine. The desk clerk appeared to be the only employee on site, and there was no one available to even clean the rooms. Our new rooms were fine, and it was not a big deal, but certainly seems to be a strange way to run a hotel..

2026-05-22 via Nuitee
B
Billie couple us
9
2026-05-18 via Nuitee
A
Amy solo_traveller us
4
Pros:

The location.

Cons:

Pictures of the facilities show a pool and hot tub. When we arrived, we were told they no longer have a pool or hot tub because of the cost. Breakfast had no coffee because "coffee maker was broken."

2026-05-18 via Nuitee
B
Brenda couple us
9
2026-04-22 via Nuitee
C
Carla solo_traveller us
7
My experience with Wyndham hotels is they let them get run down over timethis hotel.
Pros:

Staff really helpful and pleasant

Cons:

Microwave in room has seen better days and needs to be replaced. Alarm clock cord is showing bare wires! Wish pool was open.

2026-04-17 via Nuitee
L
larry couple us
8
2026-04-07 via Nuitee
J
James couple us
2
We will not stay here again.
Pros:

There was a waffle maker. Everything else did not look fresh or good to eat.

Cons:

The first room we were given wasn’t cleaned. The second room was in bad disrepair. The chain on door was broken off. The flooring was loose and buckled.

2026-04-05 via Nuitee
K
Klinkner couple us
7
Pros:

Shower and pillows

Cons:

Toilet

2026-04-02 via Nuitee
M
Mark couple us
7
2026-03-30 via Nuitee
B
Balbino extended_group es
9
Comodidad y servicio
Pros:

Desayuno muy bueno con máquina de wafels varios tipos de café y y tostadas
Ubicación y servicio lavadora y secadora con monedas

2026-03-23 via Nuitee
M
Meghan solo_traveller us
10
2026-03-23 via Nuitee
C
Chuck couple us
7
2026-03-15 via Nuitee
A
Ashley family_with_children us
8
Cons:

Very slim pickings for breakfast

2026-01-23 via Nuitee