The Ocean Vibes Suites by Casa Paraiso

Hotels
8.6 (42 reviews)
Boulevard Kukulcan km. 9.5 , Cancún , mx

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Facilities

Offsite parking discounted rates available
Air conditioning
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Non-smoking throughout
Shuttle service (additional charge)
Infinity pool
See all facilities

Review Highlights

Pros:
Wonderful location and views
Helpful staff
Cons:
Cleanliness issues
Inconsistent service quality

Categories

Cleanliness
8.03
Some complaints about cleanliness including dirty towels and cockroaches.
Service
9.2
Mixed reviews; some praised helpfulness, others highlighted poor service experiences.
Location
9.74
Consistently praised for its wonderful location and views.
Room Quality
8.39
Rooms described as comfortable, but with issues like maintenance and aging decor.
Amenities
8.72
Amenities appreciated, though some dissatisfaction with bar service.
Value for Money
7.68
Considered below expectations due to extra charges and negative aspects mentioned.
Food and Beverage
8.23
Satisfactory food services, though bar service complaints noted.
Overall Experience
8.8
Overall a positive experience, but with some significant caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:50

Property Description

Beachfront Luxury

  • Private beach access
  • Infinity pool
  • 24-hour front desk

Family-Friendly Accommodations

  • Spacious family rooms
  • Picnic area
  • Free WiFi and flat-screen TVs

Convenient Location

  • Close to Playa Chac Mool
  • Near popular attractions like Playa Forum
  • Easy access to Cancun Convention Center

To book your stay at The Ocean Vibes Suites by Casa Paraiso for an unforgettable beachfront experience, visit our website or call our 24-hour front desk now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 42 reviews
Cleanliness: 8.03
Service: 9.2
Location: 9.74
Room Quality: 8.39
Amenities: 8.72
Value for Money: 7.68
Food and Beverage: 8.23
Overall Experience: 8.8
F
francesco • couple • it
9
Vista paradisiaca
Pros:

La vista dal balcone era meravigliosa

Cons:

La porta di ingresso della camera aveva la serratura rotta, non si chiudeva perfettamente.
Mancavano i piatti e le posate.

2026-02-13 • via Nuitee
Z
Zhilun • extended_group • cn
10
Pros:

Location, location, location

2026-01-20 • via Nuitee
L
leonel • family_with_children • pa
10
Increíble
Pros:

Todo

2026-01-19 • via Nuitee
C
Claudia • extended_group • br
10
Pros:

Localização maravilhosa. Praia linda bem na frente.
A vista simplesmente espetacular.
A responsável pelo apartamento é super gentil e atenciosa e as moças que foram arrumar o quarto são muito educadas.

Na frente da nossa janela assistimos uns 3 pedidos de casamento. ❤️
Acho que é comum por ali.

Cons:

O atendimento no bar da piscina era péssimo.
Eles só dão atenção a quem aluga guarda sol e assento na praia, caso contrário nem olham na nossa cara. Achei grosseiro demais.

2026-01-02 • via Nuitee
B
Bernal • extended_group • mx
10
2025-12-29 • via Nuitee
M
Mekel • extended_group • nl
8
Top verblijf!
Pros:

Het uitzicht was echt fantastisch en de locatie, beveiliging ook fijn!

Cons:

Werd niet tussendoor schoongemaakt wat het al erg snel vies maakte met al het zand.

2025-12-21 • via Nuitee
A
Angel • solo_traveller • ru
7
Pros:

Apartment is great

Cons:

No guest policy and no effort to help of admin to deal with my issue

2025-12-20 • via Nuitee
M
Mohamed • couple • fr
1
À évite même si l’emplacement est bon l’hôtel est vieux et le personnel est former pour nous soutirer de l’argent mieux
Pros:

L’emplacement

Cons:

On paye pour tout
Hôtel salle , chambre mal nettoyer avec des cheveux et des cafard .
Personnel irrespectueux à l’accueil d’aucune utilité nous avions eu un problème lors de notre arriver tardive et personne pour nous aider . L’accueil nous a dit de nous débrouiller et n’a même pas pris la peine de jeter un coup d’œil .
À évite

2025-12-12 • via Nuitee
M
Mahya • couple • de
7
Pros:

The location and the view

Cons:

The facility was a bit old and the utilities were not clean and new. The towels were a bit smelly and dark color, doesn't feel clean.

2025-12-09 • via Nuitee
K
Kevin jj • solo_traveller • ie
10
Pros:

Host was very helpful and accommodating, quick to meet regardless of delays in arrival

Cons:

N/A

2025-12-07 • via Nuitee
H
Herrera • solo_traveller • us
10
Pros:

It’s close to the clubs

2025-12-06 • via Nuitee
C
Caio • couple • br
10
Pros:

Vista muito, bonita. Quarto bem confortável.

Cons:

Somente poderiam ser feitas algumas melhorias de manutenção e pintura que em alguns pontos se encontram descascadas e com problemas de acabamento. Nada que interfira, mas poderia causar melhor impressão.

2025-11-28 • via Nuitee
J
Jarod • couple • fr
9
Très bon séjour je recommande
Pros:

Emplacement et vue incroyable

Cons:

La propreté des draps

2025-11-24 • via Nuitee
D
Daniel • family_with_children • ar
8
Pros:

La vista, ubicacion

Cons:

Nada

2025-11-20 • via Nuitee
M
Misty • couple • us
8
We stayed two nights which was the perfect amount before we headed south on our vacation. It was enough time to check o
Pros:

Clean and spacious. Safe and conveniently located on the hotel zone. Beautiful patio with a view of the ocean

Cons:

The beds were small and soft. More towels and coffee would have been appreciated.

2025-11-17 • via Nuitee
V
Vlada • couple • ua
6
Nice view, but will not stay here again
Pros:

Sea view is great! Beach is also really nice, as well as a fact that you can use hotel services. Beach chairs and umbrella are available in the room. Coffee and tea provided as a compliment.

Cons:

First of all, the host Caty was not nice to us. We communicated couple of days in advance, when we are going to come. On check in day, we’ve clarify the time again and were assured that we will be welcomed timely. When we came, we were not let in by security and had to wait for more than 30 min outside, on drastically hot sun. Caty was not replying. When she finally replied, she said that she has more than one Airbnb. When she came, she did not apologize and was in parallel on phone with someone. When we got to the room, I asked if beds were changed (as they looked like not). Caty said yes and asked if we are going to stay or not. We obviously had no other choice. She finally apologized only when was leaving us. Other than that, room is pretty old (attaching pictures). Balcony and a small window in the bathroom cannot be locked (we had to improvise). We saw a couple of cockroaches. There was no cleaning during 4 days we were staying there (se had a mountain of garbage at the end).

2025-11-12 • via Nuitee
E
EVANGELIA • couple • gr
8
2025-11-06 • via Nuitee
H
Hanne • couple • dk
10
2025-10-18 • via Nuitee
A
Aysan • extended_group • az
9
Прекрасно , если не учитывать тараканов.
Pros:

Отличное расположение, невероятно красивый пляж, и всего в 2 минутах ходьбы от ночной жизни. Рядом много ресторанов и продуктовых магазинов, также рядом есть автобусная остановка.

Cons:

Тараканы !!!! Это просто кошмар !!! Их было полно, прям нашествие.

2025-10-15 • via Nuitee
K
Karen • couple • co
9
Súper buenooo
Pros:

Me encantó, súper cómodo y aseado

Cons:

El agua salía demasiado calientee que no te podías bañar y al poco tiempo ya estaba era fría, no se encontraba un punto intermedio

2025-10-12 • via Nuitee