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Facilities
Property facilities
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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BBQ facilities
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Lift / Elevator
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Express check-in/check-out
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Hot tub/Jacuzzi
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Car hire
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Packed lunches
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Private check-in/check-out
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Shuttle service (additional charge)
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Kid meals
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Evening entertainment
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Outdoor furniture
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Spa/wellness center services
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Beauty Services
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Manicure
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Pedicure
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Happy hour
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Free pool cabanas
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Private picnics
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Free bus station shuttle
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Swimming nearby
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Hosted evening meal (reserve)
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
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Property Description
Luxurious Amenities and Facilities
AG HOTEL AND SUITES boasts an outdoor swimming pool, fitness centre, garden, and terrace, offering guests a relaxing and enjoyable stay. The air-conditioned rooms with free WiFi, private bathrooms, and flat-screen TVs ensure comfort and entertainment for all visitors.
Exceptional Services
Guests can indulge in the convenience of a restaurant on-site, along with free shuttle services, room service, and tour arrangements. The attentive staff is dedicated to providing a seamless and memorable experience for every guest.
Prime Location
Situated in Accra, the hotel is strategically located near key attractions like Kwame Nkrumah Memorial Park and Independence Arch. With easy access to Kotoka International Airport, AG HOTEL AND SUITES is the perfect choice for both leisure and business travelers.
Experience luxury and convenience at AG HOTEL AND SUITES - book your stay now!
Location
Guest Reviews
Friendly and professional staff
Always room for improvement
The staff I came in contact with were lovely.
I was extremely disappointed with my stay at this hotel. The standards were very poor from start to finish. The airport pickup arrived an hour late, which was a bad start. On arrival, I found the facilities to be in shocking condition – the toilet seat was broken, the wall panels and wallpaper were torn, and the shower was filthy and rusty. The fridge had no water, the glass door was broken, and the mattress was so hard I couldn’t sleep at all. Overall, this was one of the worst hotel experiences I’ve ever had, and I would not recommend this place to anyone until serious improvements are made.
The driver who picked us up and took us back was very nice. The breakfast was also nice
Poor communication with the staff, bathroom was dirty and very rusty. Air conditioning didn't work at all, the bed was very uncomfortable felt like I was sleeping on a floor. The pictures look way better than in person
Good breakfast.
Relaxing environment.
Welcoming staff.
Uncomfortable bed, a bit hard.
Wall stickers were tearing off.
Professionalism
Nothing
The staff very friendly and welcoming. The location was ok for me.
The breafast lacks variety. For me, I could have only chosen toasted bread, eggs and sausage resulting in not having breakfast for quite a few days, which was paid for in the package. Whats on the menu was never available so I had to start eating out at other restaurants in the area.
Little to no wifi and when you do get connection, it cuts off after a few seconds or the most 2-3 minutes, then you have to continuously reconnect and hope for the best. This was reported, but was only given a wifi router the last 2 days of my trip
Lighting issues in the room - was in darkness for almost 5 hours unable to sleep because of the heat as the AC and light were not working. Reported it and was moved to another room in the middle of the night.
In the new room they relocate me, there was no running water the following morning, so I had to use bottled water to wash my face and brush my teeth. No bath until they fixed the issue which was ok.
AG Hotel & Suites really need to update their information on booking.com as what is advertise on the web site is not what you find at the hotel. For example, the advertise there is a swimming pool but it was not in operation for the entire duration of my trip. They stated they have two restaurants but there is only one small restaurant with a seating capacity of may be 20 people, there is no bar as advertised on the website. I was told the bar and the second restaurant closed down about 5 years ago...and the list goes on, but these are the major ones that impacted me alot.
Everything
None
The friendliness of the staff and security.
The fact that the swimming pool was never filled with water for swimming. Your gym was also not operation to enable me exercise. I had to break my schedules for exercise.
The breakfast was very okay. The staff (Bright and Gideon) were very helpful. They need to fix their telecommunications from the room, though, and ensure the drinking water is replaced daily as against only on arrivals. But in total, the ambience was superb, the WiFi signal was good, and the cleanliness of the room, plus the room itself, was great!
The food is great but the customer service is top notch.
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