Hotel Five Stars sv

Hotels
9.2 (19 reviews)
C. Dr. Antonio Guandique Pte. , Berlín , sv

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Facilities

Offsite parking discounted rates available
Pets allowed
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Guest room sealed after cleaning
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Good amenities
Great location
Cons:
Noise from street
Limited natural light in some rooms
Breakfast not to everyone's taste

Categories

Cleanliness
8.89
Rooms were clean, but some had limited natural light and noise issues.
Service
9.36
Staff were friendly and accommodating, willing to assist with communication challenges.
Location
9.6
Excellent location, close to the town square and restaurants.
Room Quality
8.85
Rooms were spacious and comfortable, but some faced noise and light issues.
Amenities
9.38
Well-equipped with WiFi, air conditioning, and breakfast options.
Value for Money
9.54
Fair pricing for amenities and service quality provided.
Food and Beverage
8.39
Breakfast quality varied; some guests found it unsatisfactory.
Overall Experience
9.56
Overall a great experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 20:12

Property Description

City Views from Every Room - Enjoy stunning views of the city from the comfort of your own room patio at Hotel Five Stars sv.

Complimentary Breakfast Options - Start your day off right with either an à la carte or continental breakfast included with your stay.

Convenient Location - Just 84 km away from El Salvador International Airport, Hotel Five Stars sv offers a convenient location for travelers.

To book your stay at Hotel Five Stars sv in Berlín, with air-conditioned rooms and free WiFi, visit our website today.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

9.2
Based on 19 reviews
Cleanliness: 8.89
Service: 9.36
Location: 9.6
Room Quality: 8.85
Amenities: 9.38
Value for Money: 9.54
Food and Beverage: 8.39
Overall Experience: 9.56
A
Armida • extended_group • us
10
Pros:

Everything was great like always ♥️

2026-02-27 • via Nuitee
C
Cruz Ivan Beza Rivas • couple • sv
10
Pros:

La ubicación y la tranquilidad del lugar

2026-01-17 • via Nuitee
F
Felipe Sergio • couple • sv
10
Pros:

Muy bonitas habitaciones muy asiado y comodo

Cons:

Frío el desayuno

2025-12-04 • via Nuitee
S
Stanley • family_with_children • us
10
2025-11-22 • via Nuitee
P
Piotr1976 • couple • pl
8
It is probably the best hotel in town and the price was fair
Pros:

Good location with a nice on-site parking. Everything quite new and clean. The room was spacious, with a nice table 4 chairs and a wardrobe. The staff was nice and made us feel very welcome. WiFi signal in our room was strong and the internet speed was good. There was a fridge and a kettle by the reception for the guests to use. The included breakfast at the restaurant (about 6 min walk away) was also quite good.

Cons:

The bathroom was a bit modest as the water there was scarce (later we learned that the town of Berlin does not seem to have any water systems and all the water needs to be brought in a tank) - toilet flush was very weak. There was no sunlight in our room as the only window was facing a roofed area. Nobody we met spoke any English.

2025-11-22 • via Nuitee
A
Anja • solo_traveller • bg
7
Pros:

I had a very large room, it was clean and the staff were very nice.

Cons:

There is no natural light and it’s quite noisy. The window glass is so dark that no day light comes through and you always have to switch on the lights. If you open the windows to let more light in, then you get the incredibly loud street noise. Apart from that, everything was fine.

2025-11-08 • via Nuitee
A
Alice • family_with_children • au
7
2025-10-27 • via Nuitee
L
Luz • couple • us
10
Exelente servicio para el precio.
Pros:

Exelente servicio

2025-10-24 • via Nuitee
M
Michelle • couple • nl
9
Great place!
Pros:

Very comfortable room with a lot of space, comfortable beds, great working aircnditioning, great shower with hot water, enough towels and toiletpaper for the whole week. Employees were very helpful and kind.

Cons:

We were lucky to have a room a bit more in the back but still there is a lot of noise from the traffic on the main road. Matter of taste but we didn't really like the breakfast - very grassy.

2025-08-23 • via Nuitee
P
perez rivas • couple • sv
10
Pros:

Amabilidad

Cons:

El cuarto de baño es pequeño

2025-08-09 • via Nuitee
C
Carlos Samuel • couple • sv
10
El mejor hotel calidad precio en Berlín esta todo como nuevo
2025-08-08 • via Nuitee
J
Judit • couple • gb
10
Pros:

The hotel feels fresh and new, with spacious, very clean rooms. The air conditioning worked perfectly, and the TV included Netflix. The mattress was extremely comfortable with good-quality linens, and there was plenty of storage for clothes. The room also had a dining table and chairs, which was a nice touch, and breakfast was delivered to the room each morning.

The bathroom, while spotless and well-equipped with hot water, good pressure, fluffy towels, and a heated mirror, felt a bit small compared to the size of the bedroom.

Service was friendly and accommodating — we don’t speak Spanish, but they were happy to communicate using Google Translate and gestures. Our room wasn’t cleaned during our 3-night stay, but I’m sure if we had requested it, they would have done so. They also allowed us to use the fridge and provided boiling water on request.

The location is excellent, just one block from the town square, surrounded by shops and restaurants. I recommend visiting on a weekend to enjoy the lively markets here and in nearby Alegría, which is just a short and inexpensive bus ride away.

Cons:

The only downside was some noticeable traffic noise from the room.

2025-08-07 • via Nuitee
S
Susan • family_with_children • us
10
Pros:

We liked that the staff was friendly and helpful. The room was very comfortable and clean.

Cons:

N/A

2025-08-04 • via Nuitee
M
Magali • couple • fr
10
Pros:

La chambre est très spacieuse et vraiment confortable.
Petits déjeuners servis directement en chambre 😁
Parking disponible.

2025-08-02 • via Nuitee
N
Nathko • young couple • ca
8
Comfortable spacious and convenient stay in the mountains
Pros:

5 Stars is in a very good location. The room we had was very spacious and comfortable. The breakfast was delivered from a restaurant and was delicious! The coffee in a bag (once you figure out how to pour it out properly, ask the staff ;) ), it was the best coffee in town! Just black, and normally I add milk etc. We had rented a car and they had parking for us too. Very convenient and comfortable.

Cons:

The shower at one point didn't have much water but once they filled the tanks up again, it was fine. It's not unusual for the showers up there in the mountains to be like that. It's not the North American standard but it was fine once the water tanks were filled again.

2025-02-21 • via Nuitee
B
Benitez • solo traveller • sv
10
Exceptional
Cons:

Shower water pressure was”n good

2025-02-20 • via Nuitee
E
Eve • young couple • us
10
Exceptional
2025-02-17 • via Nuitee
M
Michele • review category business travellers • gb
9
Superb
Pros:

amazing service and great location. we were sick and the hotel team were super supportive and helpful

Cons:

it was all amazing, no complaints

2025-01-24 • via Nuitee
D
Denis • solo traveller • au
5
Passable
Pros:

A new hotel that accepts Bitcoin. Good parking.

Cons:

The breakfast system is ridiculous. A restaurant on the other side of town brings food in styrofoam boxes, as well as piping hot coffee in a plastic bag, tied in a knot. Good luck opening it without getting 3rd degree burns.Everything has ham in it, which I am allergic to, so I couldn't eat it, which made the whole exercise even more ridiculous for me.
The breakfast is delivered at 7am, at which point they call your room phone. I was in town for a festival, and was going to sleep at around 3am, and didn't enjoy being woken at 7am, with an inedible meal in a Styrofoam box. .
The next day, to avoid this, i unplugged the room phone. Not to be deterred, they came and knocked on my door. I didn't answer, hoping they would get the message. They knocked for ages, attempting to force me out of bed. I didn't answer. They came back 15 minutes later and tried again I still didn't answer and they still didn't get it, and came again 15 minutes later.
Many other teething issues that I could let slide, but the breakfast thing is honestly one of the stupidest things I have ever seen in a hotel.
The hotel could make a deal with the restaurant next door for breakfast, or just reduce the price and don't offer breakfast.

2024-12-21 • via Nuitee