Moon Hotel Cau Giay

Hotels
8.4 (122 reviews)
Phố Trương Công Giai B13-D6 , Hanoi , VN

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Clean and friendly staff
Convenient location
Cons:
Inconsistent service experience
Room conditions not optimal

Categories

Cleanliness
7.75
Several reviews mentioned cleanliness positively, but some issues were raised regarding the quality of showers and towels.
Service
9.05
Staff were generally described as kind, helpful, and supportive although there were some concerns regarding a specific employee.
Location
8.75
The hotel is conveniently located near a hospital and good restaurants, making it favorable for guests.
Room Quality
7.75
While rooms were often clean, there were concerns about certain aspects such as the size and conditions of some facilities.
Amenities
8.25
Amenities were noted to be standard, with some suggestions for improvement in breakfast services.
Value for Money
8.75
Guests felt that the price paid was reasonable considering the overall experience at the hotel.
Food and Beverage
8.25
Breakfast was positively reviewed, contributing to a good overall experience but lacking full food service options.
Overall Experience
8.65
Overall, guests had a generally positive experience, enjoying the location and staff support.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:44

Property Description

Convenient Location
Located in Hanoi, just 1.5 km from Vietnam Museum of Ethnology, Moon Hotel Cau Giay offers a comfortable stay with easy access to nearby attractions.

Modern Amenities
Enjoy a range of modern amenities including air conditioning, free WiFi, flat-screen TVs, and a safety deposit box in each room for a convenient and pleasant stay.

Exceptional Services
Experience top-notch services such as a 24-hour front desk, concierge assistance, airport transfers, and room service, ensuring a hassle-free stay at Moon Hotel Cau Giay.

Book your stay now at Moon Hotel Cau Giay for a memorable experience in Hanoi!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 122 reviews
Cleanliness: 7.75
Service: 9.05
Location: 8.75
Room Quality: 7.75
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 8.65
P
Phan Vĩnh Luận • extended_group • vn
8
2026-09-09 • via Nuitee
R
Rô Tơ • couple • vn
10
2026-09-08 • via Nuitee
Y
Y • solo_traveller • vn
10
2026-09-07 • via Nuitee
M
Mathieu • solo_traveller • fr
9
2026-09-06 • via Nuitee
Q
QUYẾT • couple • vn
10
Lễ tân nhiệt tình
Pros:

Địa điểm tốt

Cons:

Phòng thoải mái

2026-09-06 • via Nuitee
Q
Quang • solo_traveller • vn
8
Pros:

Nhân viên nhiệt tình

Cons:

Kong có bãi giữ xe riêng

2026-09-06 • via Nuitee
Q
QUOC LONG • solo_traveller • vn
6
Pros:

Vị trí trung tâm Cầu Giấy, gần chợ & các hàng quán ăn uống. Check in sớm trả thêm phí 50k / giờ

Cons:

Vệ sinh chưa được sạch sẽ

2026-08-22 • via Nuitee
D
Duyên • couple • vn
10
2026-08-20 • via Nuitee
Q
Quyết • couple • vn
6
2026-08-16 • via Nuitee
Y
Y • solo_traveller • vn
10
Khá là okk cho chuyến đii 9/10
Pros:

Thoải mái nhân viên dễ thương

2026-08-07 • via Nuitee
A
Ayman • solo_traveller • vn
5
Pros:

Has tv and clean toilet

Cons:

The room is very close and the widow has a wall view

2026-07-21 • via Nuitee
C
cuong • solo_traveller • vn
4
hơi tệ
Pros:

vị trí khá thuận lợi

Cons:

bẩn - ướt - vòi hoa sen hỏng - ẩm thấp

2026-07-15 • via Nuitee
N
Nguyen • extended_group • vn
10
2026-07-10 • via Nuitee
P
Phan Vĩnh Luận • solo_traveller • vn
8
2026-07-07 • via Nuitee
Y
Yến Anh • solo_traveller • vn
9
2026-06-21 • via Nuitee
M
Mai • couple • vn
9
2026-06-19 • via Nuitee
H
Hữu Tân • couple • vn
6
2026-06-14 • via Nuitee
P
Pazo • couple • in
9
2026-06-10 • via Nuitee
L
Lộc • solo_traveller • vn
10
Pros:

Ok

Cons:

.

2026-06-01 • via Nuitee
H
Hà • couple • vn
9
2026-05-29 • via Nuitee