Sandman Hotel & Suites London Downtown

Hotels
•
Sandman Hotel Group
7.1 (1046 reviews)
374 Dundas Street , London , ca

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Dated furnishings
Safety concerns

Categories

Cleanliness
6.49
Some reviews indicated dirty furnishings and carpets, affecting overall cleanliness perception.
Service
7.96
Front desk staff were friendly, but some issues with assistance concerning payment problems.
Location
7.5
Convenient location near venues but issues with safety and nearby homeless shelter affected perception.
Room Quality
6.45
Reports of dated room furnishings and issues with noise from nearby facilities.
Amenities
7.98
Included breakfast was praised, but some amenities like towels need upgrades.
Value for Money
5.94
High price for the quality of the property given its dated condition.
Food and Beverage
7.49
Breakfast options were appreciated, particularly the included items.
Overall Experience
6.96
Mixed reviews with both positive and negative aspects affecting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:08

Property Description

Convenient Location
Situated in London, Ontario, Allure Hotel & Suites London Downtown is just a short stroll from the London Convention Center and the Grand Theater, making it an ideal choice for both business and leisure travelers.

Modern Amenities
Experience comfort in every room with a flat-screen cable TV, microwave, refrigerator, and coffee maker. Stay connected with complimentary Wi-Fi and enjoy a delicious continental breakfast to start your day right.

Fitness and Business Facilities
Unwind in the well-equipped gym with top-notch facilities or stay productive at the business center. Valet parking adds convenience to your stay, ensuring a hassle-free experience.

Book now for a memorable stay at Allure Hotel & Suites London Downtown, where convenience meets comfort.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 16 per day.

Location

Guest Reviews

7.1
Based on 1046 reviews
Cleanliness: 6.49
Service: 7.96
Location: 7.5
Room Quality: 6.45
Amenities: 7.98
Value for Money: 5.94
Food and Beverage: 7.49
Overall Experience: 6.96
M
Michael • family_with_children • ca
6
Sandman Hotel
Pros:

The room was quiet and comfortable, but they were missing some things as advertised (no hair dryer, aged room). Great complimentary breakfast. Fair pet charge.

Cons:

Extra charge for parking of $16 per night, but not quoted in room information. Also not quoted that security deposit also required when we prepaid for the room

2026-02-11 • via Nuitee
S
Stephen • extended_group • ca
8
2026-02-09 • via Nuitee
D
dmf • solo_traveller • ca
10
2026-01-30 • via Nuitee
D
David • couple • ca
10
Great stay very comfortable bed
Pros:

Clean

Cons:

Nothing

2026-01-24 • via Nuitee
D
Darcy • couple • ca
7
Cons:

There was no pool

2026-01-23 • via Nuitee
J
Jemma • couple • ca
10
Pros:

lovely staff and large clean comfy room

2026-01-20 • via Nuitee
M
Maikel • couple • ca
9
2026-01-20 • via Nuitee
R
Richard • extended_group • ca
9
2026-01-19 • via Nuitee
S
Su • family_with_children • ca
10
Comfortable Place to stay if one can look beyond the aesthetic part of the hotel.
Pros:

Love that the room is self contained with fridge, iron & board, coffee/tea maker (keuric), microwave oven and 2 very comfortable queen size beds.

Cons:

The AC is noisy, carpet has stains and decor is dated but was told renovation is in the plans. There were a few homeless people loitering outside the building but they didn’t bother us which is fine with me.

2026-01-19 • via Nuitee
T
Touk • couple • ca
9
2026-01-19 • via Nuitee
J
Jason • family_with_children • ca
10
Awesome
Pros:

非常满意

2026-01-19 • via Nuitee
M
Mo • solo_traveller • ca
3
Cons:

Needed key card to get free breakfast and twice to get into hotel from underground parking. Possibly because of Hostel next door. Parking is $16 a night. Tv selection was poor. Could not get Leafs game or Thursday night football. A 2.5 star hotel pretending to be a 4.

2026-01-19 • via Nuitee
E
Elizabeth • solo_traveller • ca
7
2026-01-19 • via Nuitee
B
Blaise and Alexandra • couple • ca
7
2026-01-19 • via Nuitee
K
Keren • extended_group • ca
8
Good
Pros:

The place was nice and clean and the room was good for space

Cons:

Area around the hotel was sketchy

2026-01-19 • via Nuitee
P
Patricia • couple • ca
1
Worst, but not the staff
Pros:

Staff very nice. hotel was clean and met our standards

Cons:

I would never stay at this hotel again, nor would I recommend it. The location was the worst place we had ever seen. People beside the hotel were doing drugs, half naked and disgusting. I mentioned this to the front desk personnel, they told me it was an ongoing issue and nobody cares. I'm surprised your hotel is still operating. I would never had stayed there if knew what was coming. Send this review to the City of London and let them know what people are saying. We made sure the hotel door was locked securely all night

2026-01-19 • via Nuitee
L
Laura • couple • ca
7
Cons:

breakfast was done quite early and we weren’t able to use

2026-01-19 • via Nuitee
C
Caitlin • extended_group • ca
10
2026-01-19 • via Nuitee
T
Timothy • solo_traveller • ca
9
convenience
Pros:

great breakfast...helpful staff

2026-01-19 • via Nuitee
F
Fatih Celil • couple • tr
8
2026-01-19 • via Nuitee