Nhà Khách Hương Sen

Hotels
6.8 (28 reviews)
16 Phố Minh Khai , Hai Phong , vn
huongsen.16minhkhai.hp@gmail.com

listing image 1
Show all photos

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good value for spacious rooms
Convenient location
Cons:
Uncleanliness of rooms
Poor service quality

Categories

Cleanliness
4.8
The hotel was described as old with dirty and dilapidated rooms.
Service
7.8
Staff were noted to be unprofessional in handling issues.
Location
9.3
Convenient location near the center and dining options.
Room Quality
5.8
Rooms were spacious but considered a bit old.
Amenities
4.8
Lack of additional services like laundry and extra water in rooms.
Value for Money
7.3
Prices were considered high for the quality and condition offered.
Food and Beverage
7.8
No comments available, assumed standard quality for this hotel tier.
Overall Experience
6.8
Average experience due to varied quality and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:10

Property Description

Convenient Location & Amenities
Nhà Khách Hương Sen, located in Hai Phong, offers free bikes, private parking, and a shared lounge. Guests can enjoy a relaxing stay with a garden, restaurant, and free WiFi.

Comfortable Rooms with City Views
Each room is equipped with air conditioning, a balcony overlooking the city, a flat-screen TV, and a private bathroom. Guests are provided with essential amenities like bed linen, towels, and a fridge.

Relaxing Terrace & Nearby Attractions
Unwind on the hotel's terrace or explore nearby attractions such as Hai Phong Opera House and Tuan Chau Harbour. Benefit from services like a 24-hour front desk, concierge, and currency exchange during your stay.

Important information:

This property will not accommodate hen, stag or similar parties.
Please inform Nhà Khách Hương Sen in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Check-in and check-out hours:

Location

Guest Reviews

6.8
Based on 28 reviews
Cleanliness: 4.8
Service: 7.8
Location: 9.3
Room Quality: 5.8
Amenities: 4.8
Value for Money: 7.3
Food and Beverage: 7.8
Overall Experience: 6.8
P
phi long • family_with_children • vn
6
2025-09-01 • via Nuitee
T
Thảo • couple • vn
7
2025-08-25 • via Nuitee
N
Nguyễn • solo_traveller • vn
5
Cons:

Nhà nghỉ ko xuất được hóa đơn vat

2025-08-24 • via Nuitee
A
Adèle • extended_group • fr
3
Cons:

Hôtel vétuste, chambre sale et délabrée. Prestation très chère pour la qualité proposée.
L’hôtel semblait à l’abandon.

2025-08-21 • via Nuitee
M
Manh Hieu • couple • vn
10
2025-08-19 • via Nuitee
N
Nguyen • extended_group • vn
7
2025-08-10 • via Nuitee
• family_with_children • vn
6
Pros:

Địa điểm gần ga hải phòng

Cons:

Nhà khách cũ nên cảm giác không sạch lắm

2025-08-04 • via Nuitee
L
Lê Quang Vinh • extended_group • vn
4
Pros:

Vị trí thuận tiện, gần trung tâm và các dịch vụ ăn uống

Cons:

Dịch vụ phụ trợ không có (như giặt ủi quần áo, nước uống thêm tại phòng không có...). Nhân viên không chuyên nghiệp trong xử lý các vấn đề phát sinh

2025-07-29 • via Nuitee
L
Linh • family with young children • us
8
I got spacious room(s) with reasonable price.
Pros:

Good value

Cons:

A bit old

2025-07-24 • via Nuitee
L
Linh • family with young children • us
8
Very good
2025-07-24 • via Nuitee
N
Nguyen • family with young children • vn
8
Very good
2025-06-16 • via Nuitee
S
Sheila • young couple • ro
8
Very good
Pros:

Hard bed but surprisingly comfortable. Good location

Cons:

The staff doesn’t speak English and they were a bit dismissive

2025-04-27 • via Nuitee
S
Sven • young couple • no
4
Disappointing
Pros:

Quite good value
Central location

Cons:

Hard bed

2025-04-22 • via Nuitee
J
James • group • gb
10
Exceptional
2025-03-24 • via Nuitee
Y
Yauji2011 • young couple • hk
7
Almost no sleep through the night, I won't stay there again.
Pros:

good location, nice staff.

Cons:

This hotel seems to be a base of the young Vietnamse Police Officer, whom totally impolite & don't respect anyone in the public area inside the hotel. They shout and playing around in the midnight, totally disorder. Acting like ganstar but they are police officer.
Of course, this is not caused by the hotel, although they may do something and make certain kind of request to the relevant government department, trying to stop that kind of gangstar behaviour.

2025-03-10 • via Nuitee
V
Veldhuis • young couple • nl
10
Exceptional
Pros:

Incredibly comfortable beds. Perfect location. And the host’s family was very kind, helpful, and generous!

Cons:

All was good

2025-01-31 • via Nuitee
T
Tam • solo traveller • us
2
This is Motel 6 level
Pros:

The staff was nice and wanted to help as much as possible

Cons:

All sheets were dirty and stained, there is no soap provided and ever the vip rooms were in bad shape. I couldn't stay in the hotel as I didn't feel comfortable. I left within an hour for another hotel.

2025-01-02 • via Nuitee
N
Nguyen • review category business travellers • vn
8
Very good
2024-11-05 • via Nuitee
W
Winnie • solo traveller • gb
8
Very good
Pros:

Location

2024-11-03 • via Nuitee
J
Jelena • young couple • rs
5
Passable
2024-10-06 • via Nuitee