Bournemouth East Cliff by Belvilla

Hotels
6.7 (1827 reviews)
East Over Cliff , Bournemouth , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Location
Cons:
Uncomfortable beds
Cleaning issues

Categories

Cleanliness
4.95
Negative sentiment regarding cleanliness, mentioned issues with carpet and possible bed bugs.
Service
7.95
Staff were reported as friendly and helpful in various reviews.
Location
8.45
Many reviews praised the hotel's location and sea view.
Room Quality
5.45
Mixed reviews on room comfort, specifically about uncomfortable beds and poor room conditions.
Amenities
6.95
Facilities like gym and swimming pool mentioned, but some areas need updating.
Value for Money
5.95
Some complaints about overpriced parking and extra charges.
Food and Beverage
7.45
Breakfast was rated positively but lacks detail on other food services.
Overall Experience
6.45
Guests had a mix of good and poor experiences, leading to an average perception.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:46

Property Description

Stylish Accommodation with Sea Views

The Bournemouth East Cliff Sure Hotel Collection by Best Western offers stylish 3-star accommodation with free WiFi. Each room features a work desk, seating area, and a flat-screen TV with over 100 channels. Many rooms boast stunning sea views or a private balcony, providing a relaxing stay for guests.

Access to Waves Health Club

Guests at the hotel can enjoy access to the adjacent Waves Health Club at the Carlton Hotel. This exclusive access includes a restaurant, gym, indoor swimming pool, and a seasonal outdoor pool, ideal for both relaxation and fitness activities during your stay.

Convenient Location

Situated just a 5-minute walk from Bournemouth's town centre and a short stroll from Bournemouth Pier, the hotel offers a prime location for exploring the area. With Bournemouth Railway Station only a mile away, convenience meets comfort at Bournemouth East Cliff Sure Hotel Collection by Best Western.

Important information:

Please note that balconies cannot be guaranteed with any room type.

For advance purchase rates and 2-night getaway rates:
The credit card you have reserved and paid for this reservation with will need to be shown on arrival at the hotel. Failure to provide this could result in your reservation being cancelled if you are not able to provide an alternative method of payment.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.7
Based on 1827 reviews
Cleanliness: 4.95
Service: 7.95
Location: 8.45
Room Quality: 5.45
Amenities: 6.95
Value for Money: 5.95
Food and Beverage: 7.45
Overall Experience: 6.45
C
Christine couple gb
5
Ok for the price
Pros:

On arrival the hotel didn’t look that good needed painting not sure what to expect.But was surprised the room was very clean and the bedding looked brand new and we had the best nights sleep . I think it really needs up dating to attract more people.

Cons:

Good night sleep and room very clean

2026-08-29 via Nuitee
N
Nataliia family_with_children ch
9
Pros:

L'hôtel est magnifique ! Il n'a pas été rénové depuis un bon moment, ce qui rend le prix plus qu'attractif. Situé juste en bord de mer. Il faut descendre vers la plage et remonter après, mais c'est pas terrible. La plage de sable est énorme, à des kilomètres à gauche et à droite. L'eau était très chaude fin juillet. Il y a le parking payant dans l'hôtel, mais il y a des places de parc dans la rue juste en face de l'hôtel, pour 3 jours on a payé autour de 23 livres. Pas loin des white cliffs. La chambre était énorme. Il me manquait le frigo pourtant. Sinon il y avait une bouilloire, thé café crème sucré à volonté, clima, télé. Je recommande, surtout si on s'en fout un peu de l'aspect vétuste, vu qu'on passait tout le temps dehors.

Cons:

En été il me manquait un frigo. Et le balcon.

2026-08-29 via Nuitee
J
jeffrey solo_traveller gb
1
IT WAS A NIGHTMARE A MOST HORRIBLE EXPERIENCE CAUSING ME STRESS AND UPSET
Cons:

THIS HOTEL SEEMED ABANDONED THE PLACE NEEDS SERIOUS MAINTENANCA WHICH IS LACKING INSIDE AND OUTSIDE THE PROPERTY.THE PLACE IS TIRED AND DIRTY.THE ROOM I STAYED HAD STAINS ALL OVER THE CEILING FROM A BURST.THE WALLPAPER WAS TORN ABOVE THE BEDREST.THE CURTAIN WAS OFF ITS TRACK.THE TOILET SEAT INGRAINED WITH BROWN MARKS.ONE OF THE TOWELS HAD BROWN MARKS ON. THE CLOTHING UNIT WAS TOO BIG AND BLOCKED PART OF THE WINDOW.THE WINDOW WOULD NOT STAY OPENI HAD TO WEDGE IT WITH A TOILET ROLL,THERE IS NO AIR CONDITIONING SO THE ROOM WAS LIKE A SAUNA THEY GAVE ME 2 FANS BUT THAT DID NOT REALLY HELP.HAVING TO SEARCH FOR STAFF WHEN REQUIRED NOT ALWAYS ON RECEPTION ,SWIMMING POOL CLOSED. WALLS AROUND THE HOTEL DIRTY.EXCESSIVE PARKING CHARGES. THE FIRE ALARM WENT OFF 1 IN THE MORNING .ONE OF THE STAFF VERY ARROGANT .

2026-08-28 via Nuitee
B
Brahim solo_traveller gb
8
2026-08-28 via Nuitee
Q
Quintana solo_traveller gb
9
Tranquilidad
Pros:

El personal fue super atento. De hecho llegué dos horas antes al check in, en su hora de lunch y no tuvieron problemas en atenderme perfectamente.

Cons:

No había rampa para subir el trolley. Me ayudó Assif el chico de recepción, que como he dicho, fue super atento

2026-08-26 via Nuitee
G
Gordon solo_traveller gb
8
good fun
Pros:

Good location. Staff were all polite and friendly.

Cons:

A weird convoluted walk to my room ... No 1

2026-08-26 via Nuitee
L
Lionel solo_traveller ph
4
Great Location Near the Beach, But Cleanliness Needs Improvement
Pros:

The best thing about the hotel is its location. It is very close to the beach, which was really convenient and made it easy to enjoy the seaside without having to travel far.

Cons:

Unfortunately, the room was not as clean as expected. The toilet bowl was dirty, and the carpet did not look properly cleaned. I also found a small amount of rice/noodles under the table, which made the room feel like it had not been thoroughly cleaned before our stay.

2026-08-26 via Nuitee
L
Lionel solo_traveller ph
3
Pros:

Great Location Near the Beach, But Cleanliness Needs Improvement

Cons:

Unfortunately, the room was not as clean as expected. The toilet bowl was dirty, and the carpet did not look properly cleaned. I also found a small amount of rice/noodles under the table, which made the room feel like it had not been thoroughly cleaned before our stay.

2026-08-26 via Nuitee
K
Karolina solo_traveller gb
5
Pros:

Location

Cons:

A very loud noise was coming from the walls—I don't know if it was the pipes or the water heater—but it was very hard to fall asleep.

2026-08-26 via Nuitee
T
Tracy solo_traveller gb
7
Pros:

Great location

Cons:

Hotel could do with alot of work on it.
Bathroom wasn't very clean, carpets need a good wash, air con needed din the rooms as its too hot and the fans blow out got air too

2026-08-26 via Nuitee
D
Dianne louise couple gb
10
The staff were very helpful and friendly
Pros:

Traditional seaside hotel, great location and parking

Cons:

The only downside was the water pressure in the shower
Everything else was great

2026-08-25 via Nuitee
D
Denise family_with_children gb
6
2026-08-24 via Nuitee
C
Catherine solo_traveller gb
4
Pros:

It was close to the town center and o erlooked the sea

Cons:

The room Was smelly and dirty.

2026-08-24 via Nuitee
T
Tore Eirik solo_traveller no
1
2026-08-23 via Nuitee
G
gloria couple gb
1
2026-08-23 via Nuitee
R
Ryan solo_traveller gb
10
Pros:

Destination to beach
Value for money
Clean room
Friendly staff

Cons:

Nothing

2026-08-22 via Nuitee
N
Noshy family_with_children gb
10
Amazing location and good value of money and many thanks to ASIF the hotel reception was kindly and helpful
Pros:

Many thanks to ASIF the hotel reception was helpful and assisted during our stay . Perfect location to see side and 10 minutes to city centre

Cons:

The room wasn’t clean enough was need hovering all around the carpets

2026-08-22 via Nuitee
N
Natalie couple gb
3
Glad it was only for one night!!
Pros:

Location to beaches and Town centre. Clean and comfortable bed.

Cons:

Very tatty almost derelict outside areas, so neglected. Filthy entrance doors and windows, interior very tired, needs a major upgrade. Water for shower never got warm let alone hot. Very stained & marked carpet. Balcony was filthy, cigarette butts and detritus, flaking paint work everywhere.

2026-08-22 via Nuitee
K
Kalpen couple gb
6
Quite okay
Pros:

It was cheap for price

Cons:

Dated

2026-08-21 via Nuitee
A
Arkadiusz solo_traveller gb
8
Średnia
Pros:

Location

Cons:

There is no indoor swimming pool in the Hotel despite the fact that it was on offer.
Very expensive parking 20 pounds a day.
3. Room cards stopped working 3 hours before check-out, which was very difficult and uncomfortable

2026-08-21 via Nuitee