Hayah Al Waha Hotel

Hotels
5.9 (3020 reviews)
Central Area south,next ot Dates Market , Al Madinah , sa

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Fax/photocopying
Concierge service
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
Face masks for guests available
See all facilities

Review Highlights

Pros:
Great location
Budget-friendly
Cons:
Poor cleanliness
Small rooms
Limited service

Categories

Cleanliness
4.11
Numerous complaints about poor cleanliness and room conditions.
Service
6.58
Staff seem overwhelmed but capable of managing under pressure.
Location
8.12
Unbeatable location close to Masjid Al-Nabawi, making it highly convenient.
Room Quality
5.07
Rooms reported as small and not well-maintained.
Amenities
5.1
Limited amenities available, basic setup provided to guests.
Value for Money
6.06
Good value given location, but expect compromises on quality.
Food and Beverage
6.01
No mentions of food or beverage, assumed standard quality for this hotel tier.
Overall Experience
6.18
Mixed experience but valuable for budget-conscious guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:00

Property Description

Central Location in Al Madinah
Al Waha Hotel is conveniently situated just a 6-minute walk from Al-Masjid an-Nabawi, perfect for pilgrims and tourists visiting the holy city.

Comfortable Rooms with Modern Amenities
Each room at the 3-star hotel features a flat-screen TV, private bathroom, and fridge, ensuring a comfortable stay for guests.

Convenience at Your Fingertips
Enjoy complimentary WiFi, a 24-hour front desk, and a concierge service during your stay at Al Waha Hotel.

Book now for a convenient and comfortable stay in Al Madinah at Al Waha Hotel.

Check-in and check-out hours:

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

5.9
Based on 3020 reviews
Cleanliness: 4.11
Service: 6.58
Location: 8.12
Room Quality: 5.07
Amenities: 5.1
Value for Money: 6.06
Food and Beverage: 6.01
Overall Experience: 6.18
A
Abdalla • extended_group • eg
4
Pros:

قربه من الحرم

Cons:

النظافه و الحمام ضيق جدا لدرجه القاعده لازقه ف الحائط

2026-03-14 • via Nuitee
زيلعي • family_with_children • sa
8
Pros:

شكراً

Cons:

ازدحام الاسرة بالغرف

2026-03-14 • via Nuitee
S
Saraj • solo_traveller • nz
8
2026-03-14 • via Nuitee
M
mahamud • family_with_children • nl
8
2026-03-14 • via Nuitee
R
Rahima • couple • gb
1
It was a nightmare
Pros:

nothing

Cons:

This hotel was dirty and old, with mould everywhere. The bed sheets and pillows smelled terrible, and the carpet was extremely dirty. It was our worst nightmare and one of the worst experiences we’ve ever had. I believe this hotel should not be listed on booking websites. It should be banned until it is properly cleaned and refurbished. The guy at the reception was so rude!

2026-03-14 • via Nuitee
S
Saoud • couple • om
6
Cons:

Staff attitude

2026-03-14 • via Nuitee
M
Muzzamil Ahmad • couple • sa
5
The location is good but basic facilities in the washroom are not enough. The staff is not supportive and are bit rude.
Pros:

Location

Cons:

Facilities and staff. Very rude staff.

2026-03-14 • via Nuitee
M
MARC JONAS • extended_group • sa
1
They transfer s to different hotel as there were no vacant room inspite we have our reservation.
Pros:

bathroom not good

Cons:

Not supporting contumers needs

2026-03-14 • via Nuitee
K
Keri • family_with_children • sa
3
2026-03-14 • via Nuitee
H
Hassan • extended_group • us
1
رحله زففففت
Pros:

نضافه صفر
استقبال زففففت
تعامل سيء

2026-03-13 • via Nuitee
حويطات • family_with_children • sa
10
Pros:

خدمات ممتازه

Cons:

لاشي

2026-03-13 • via Nuitee
M
Mohamed • couple • ke
5
Not pad as long I can pray masjid
Pros:

Close to masjid haram you will not miss prayer

Cons:

Carpet is not clean they don’t change towels tell you complain

2026-03-13 • via Nuitee
N
Nassir • family_with_children • kw
4
Pros:

Near to Masjid AL Haram

2026-03-13 • via Nuitee
A
Arif • couple • at
5
2026-03-13 • via Nuitee
K
Khan • family_with_children • in
8
2026-03-12 • via Nuitee
F
flame • family_with_children • sa
7
2026-03-12 • via Nuitee
A
Abbo mahamat • family_with_children • td
10
2026-03-12 • via Nuitee
D
Dr Ali H. Hamed • couple • sa
8
2026-03-12 • via Nuitee
N
Nimo • couple • us
5
Pros:

The cleanliness.

Cons:

No WiFi whatsoever

2026-03-11 • via Nuitee
M
Masrey • family_with_children • sa
5
Cons:

عدم الاهتمام بالفندق يحتاج الى نظافة ونقص بعض مستلزمات الفنادق

2026-03-11 • via Nuitee