Home2 Suites By Hilton Boston Franklin

Hotels
Home2 Suites by Hilton
9.1 (235 reviews)
725 Union Street , Franklin , us

Free
Children allowed

Facilities

Fitness facilities
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Great location
Good amenities
Cons:
Quality of mattress
Breakfast options
Unhelpful staff member
Odor in room

Categories

Cleanliness
8.6
Generally clean but had issues with room odors and the water supply.
Service
9.1
Friendly staff, but one staff member was unhelpful.
Location
9.6
Great location for visiting nearby attractions.
Room Quality
9.1
Spacious and comfortable, though some issues noted.
Amenities
9.1
Good amenities including a pool and outdoor area.
Value for Money
9.6
Considered good value for the price based on positive elements.
Food and Beverage
8.1
Breakfast selection could be better.
Overall Experience
9.6
Overall a pleasant experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:46

Property Description

Modern Accommodations
Home2 Suites By Hilton Boston Franklin offers stylish and comfortable rooms with air conditioning and TVs, ensuring a relaxing stay for guests.

Convenient Location
Located within close proximity to Providence College, The VETS, and various universities, our hotel provides easy access to nearby attractions and educational institutions.

24-Hour Front Desk
Our 3-star hotel boasts a 24-hour front desk, guaranteeing assistance and support for guests at any time of the day.

Experience convenience and comfort at Home2 Suites By Hilton Boston Franklin. Book your stay now for a memorable hotel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.1
Based on 235 reviews
Cleanliness: 8.6
Service: 9.1
Location: 9.6
Room Quality: 9.1
Amenities: 9.1
Value for Money: 9.6
Food and Beverage: 8.1
Overall Experience: 9.6
A
Auday couple dk
8
2026-07-14 via Nuitee
F
Frances solo_traveller gb
10
Pros:

Had a great stay - room was immaculate!

Cons:

N/A

2026-07-11 via Nuitee
Y
Yuliya solo_traveller us
10
A Fantastic New Hotel
Pros:

We had a wonderful stay. This is a new hotel that has only been open for about two years, and it really shows. Everything was spotless, modern, and very well maintained. We loved the stylish room and how comfortable it was. It had everything we needed, including a refrigerator, microwave, kettle, and dishes. The pool was fantastic, and the warm water was especially enjoyable. Breakfast exceeded our expectations with a great selection: bacon, home-style potatoes, omelets, fresh waffles you can make yourself, and much more. We truly enjoyed every part of our stay and would definitely come back

Cons:

The only suggestion we have is to add more photos to the Booking listing. There was only one picture, so it was difficult to appreciate how beautiful the hotel really is. We almost didn't book it because of that. In the end, we came in person and booked directly at the hotel. More photos would definitely help future guests see what a wonderful place this is.

2026-07-05 via Nuitee
W
William solo_traveller us
9
Pros:

Cleanliness

Cons:

Bathroom was too small. Cramped. You can barely stand in front of the sink. Really bad design.

2026-07-01 via Nuitee
G
Guillermo solo_traveller us
10
2026-06-30 via Nuitee
S
Susan couple us
9
2026-06-25 via Nuitee
D
Derek couple us
2
Pros:

Good breakfast and clean rooms

Cons:

Unfortunately, there were multiple issues during our stay.
The first occurred when I returned to my room one day and discovered that housekeeping had left the door open. The day before, I had requested fresh towels and sheets, and I knew housekeeping had entered because the used towels had been removed. However, they were not replaced, and the room was left unsecured. This was extremely concerning, as our personal belongings could have been stolen.
The second issue involved the manager, Stacy. While the other front desk staff members were consistently friendly, professional, and accommodating, my interaction with Stacy was disappointing. Upon arrival, she came across as rude, and during a later discussion regarding my departure, I was interested in exploring options that could have included paying to extend my stay by an additional day. Instead, I felt as though I was being accused of trying to "negotiate" for a late checkout. I was not attempting to create a conflict, but the conversation became uncomfortable due to what I perceived as an unprofessional tone and manner of communication.

2026-06-22 via Nuitee
G
Graham family_with_children gb
10
2026-06-18 via Nuitee
J
Janice couple br
8
2026-06-16 via Nuitee
M
Marlon solo_traveller us
10
2026-06-15 via Nuitee
R
Reed solo_traveller us
9
2026-06-08 via Nuitee
A
A. Whitaker solo_traveller us
10
2026-06-05 via Nuitee
M
Michele solo_traveller us
10
2026-06-02 via Nuitee
M
Michael solo_traveller us
10
Lady at check in was extremely nice. It was a very nice place to stay.
Pros:

Breakfast and location were excelent.

Cons:

I can't think of anything

2026-05-18 via Nuitee
A
Aidan solo_traveller ie
8
2026-04-25 via Nuitee
B
Ben solo_traveller gb
8
2026-04-17 via Nuitee
C
Caryn solo_traveller us
10
One of the best spots I’ve stayed in! Loved it!
Pros:

Amazing place A+++ Large spacious rooms!

2026-04-17 via Nuitee
C
Charles solo_traveller us
10
Pros:

Everything thing

Cons:

Wish that we could have fan run without heat or air-conditioning

2026-04-14 via Nuitee
C
Cox couple us
10
2026-03-31 via Nuitee
S
Steven couple us
10
2026-03-28 via Nuitee