Imperial Regency Suites & Kuala Lumpur

Hotels
8 (475 reviews)
Tower D Bangsar Trade Cente, (formerly known as Plaza Pantai), Jalan Pantai Baru, 59200 Kuala Lumpur, Malaysia , Kuala Lumpur , my

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Poor cleanliness
Inconsistent Wi-Fi
Limited food options

Categories

Cleanliness
5.09
Numerous complaints about cleanliness and maintenance issues within the reviews.
Service
9.06
Generally positive sentiments about staff helpfulness, though some indicated that service could be improved.
Location
10
Many reviews highlight the convenient location and access to public transport.
Room Quality
7.1
Mixed reviews; some guests mentioned spacious rooms, but issues like bad air conditioning were noted.
Amenities
8.05
Amenities noted as adequate, but could use improvement with issues regarding Wi-Fi stability.
Value for Money
8.08
Some guests feel the overall value reflects a 3-star rating, but several key issues noted.
Food and Beverage
7.54
Limited food options mentioned; mostly noted availability of local Malay food.
Overall Experience
9.09
Positive sentiments overall, balanced by various concerns raised in reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:23

Property Description

Convenient Location

Strategically located near LRT stations and popular shopping destinations, Imperial Regency Hotel offers easy access to key attractions in Kuala Lumpur.

Modern Amenities

Enjoy comfortable rooms with city views, equipped with essential amenities including free WiFi, flat-screen TV, and en suite bathrooms with complimentary toiletries.

24-Hour Front Desk

Our dedicated staff at the 24-hour front desk are always available to assist you with any queries or luggage storage needs during your stay.

To experience a hassle-free stay at Imperial Regency Hotel Kuala Lumpur, book now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please be informed that the room security deposit RM100 by CASH or Credit Card is printed as PRE AUTH only (which mean it's only work as hold" but not "charge". Therefore does not need to be refunded.") - Deposit RM100 refundable if no Damages/Missing/Stain found by hotel upon check out. SMOKING is not ALLOWED in hotel building and in the ROOMS. Penalty Rm100 will be charged if found smoking inside room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 475 reviews
Cleanliness: 5.09
Service: 9.06
Location: 10
Room Quality: 7.1
Amenities: 8.05
Value for Money: 8.08
Food and Beverage: 7.54
Overall Experience: 9.09
N
Nur Raidah couple my
8
2026-08-19 via Nuitee
K
KAM YOW family_with_children sg
10
2026-08-17 via Nuitee
K
KPM-Guru extended_group my
8
Pros:

The facilities are good and comfortable

2026-08-12 via Nuitee
Y
Yee Fei solo_traveller my
1
Misleading - totally not on par with hotel room std
Pros:

Frontdesk staff is courteous

Cons:

Not to standard kind of hotel room, very basic unit but charged at hotel price. Very misleading advertisement

2026-08-11 via Nuitee
A
AMIRA solo_traveller my
7
2026-08-09 via Nuitee
S
Simon solo_traveller my
4
Will be good If the rooms are sound proofing
Pros:

Easy access to a traction point.

Cons:

The building near to busy road and no sound proof room. Unable to sleep due to motorists loud sound.

2026-08-09 via Nuitee
D
david solo_traveller gb
8
2026-08-08 via Nuitee
S
Seong Yeow solo_traveller my
9
2026-08-04 via Nuitee
W
Wei Ting extended_group my
7
Value for money that meet basic requirements
Pros:

Big room with location with LRT station right in the same building.
Room is cleaned.
Value for money with amount of money that we paid.

Cons:

1. Room size is big but insufficient lighting in the room that is quite dark even with all lights turn ON.
2. Parking at basement can be confusing and need to take trouble looking for unreserved parking lots.
3. Hotel surrounding looks run down and unpleasant environment.

2026-08-03 via Nuitee
N
NORAZILAWATI couple my
10
2026-08-03 via Nuitee
N
NUR HASANAH extended_group my
10
2026-07-24 via Nuitee
G
Grace couple my
10
2026-07-21 via Nuitee
D
David solo_traveller se
7
Pros:

Gott om plats och nära till LRT Kerinche

Cons:

Saknar tvättmaskin och inget kök

2026-07-21 via Nuitee
M
muhamad fauzi couple my
9
2026-07-06 via Nuitee
F
FARIS solo_traveller my
10
2026-06-22 via Nuitee
C
Chew couple my
9
2026-06-20 via Nuitee
N
Nooradurah solo_traveller my
8
2026-06-18 via Nuitee
M
Mohd A'zim extended_group my
7
2026-06-08 via Nuitee
M
MOHD NAZIM family_with_children my
9
A very nice, cosy and spacious place to stay. very near to LRT station (Kerinchi station)
2026-06-04 via Nuitee
A
A Nazeri solo_traveller my
10
2026-06-04 via Nuitee