Home Saint Jean Ltd

Hotels
7.3 (18 reviews)
Kibuye , Gitesi , rw

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Fax/photocopying
See all facilities

Review Highlights

Pros:
Beautiful view
Friendly staff
Great food
Cons:
Bathrooms need upgrading
Cleaning issues reported

Categories

Cleanliness
6.13
Cleanliness issues noted, including water pressure and odor.
Service
8.1
Staff was very friendly and went out of their way to ensure comfort.
Location
8.64
Exceptional location with a breathtaking view.
Room Quality
6.09
Rooms are rustic and bathrooms are below standard.
Amenities
6.62
Basic amenities noted, but overall acceptable for the price.
Value for Money
7.58
Food and services are good at reasonable prices.
Food and Beverage
8.13
Outstanding food at a very good price.
Overall Experience
7.1
Pleasant experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:52

Property Description

Convenient Location:
Situated in Gitesi, just 38 km from Mukura Forest Reserve, Home Saint Jean Ltd offers a perfect retreat surrounded by nature.

Comfortable Accommodation:
Each room is equipped with a desk, private bathroom, and free WiFi. Some units even have a balcony with a scenic city view.

Dining Options:
Enjoy a delicious buffet, à la carte, or continental breakfast every morning. The on-site restaurant serves a variety of cuisines with options for vegetarians, vegans, and those with dietary restrictions.

Ready to experience a relaxing stay at Home Saint Jean Ltd? Book your stay now for a memorable getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.3
Based on 18 reviews
Cleanliness: 6.13
Service: 8.1
Location: 8.64
Room Quality: 6.09
Amenities: 6.62
Value for Money: 7.58
Food and Beverage: 8.13
Overall Experience: 7.1
R
Romain solo_traveller fr
7
Pros:

Accueil et personnel au top ! Vue magnifique sur le lac et pas loin du centre pour aller manger dans un buffet.

Cons:

Wifi instable et eau de façon aléatoire dans les sanitaires.

2026-02-14 via Nuitee
S
Steffen solo_traveller de
9
Pros:

Wunderbarer Blick über einen "Fjord" des KivuSees, sehr gutes Essen, auch wenn jedes Gericht mit einer Wartezeit von 45 min in der Karte steht, dafür frisch zubereitet. Das Personal ist sehr freundlich.Eine ungeplante Verlängerungsnacht ohne booking com war 9€ billiger.

Cons:

Die Zimmer über dem Restaurant, so auch meines, sind sehr klein: Doppelbett, kleiner Tisch + Stuhl. WC-Spülung funktionierte nicht, hab das Zimmer problemlos tauschen können.

2026-02-09 via Nuitee
A
ANNIE family_with_children be
8
Pros:

Prachtig uitzicht vanuit de kamer en het restaurant. Zeer vriendelijk personeel. Lekker eten aan zeer democratische prijzen.

Cons:

De badkamer was erg basic en er was amper waterdruk.

2025-10-01 via Nuitee
A
Aime solo_traveller rw
7
2025-07-27 via Nuitee
A
Aliraza family_with_children rw
9
Pros:

The service was impeccable. They went out of their way to ensure that we were comfortable. The food was outstanding at a very good price.

Cons:

Should keep up with a little bit of maintenance like mirrors required in the rooms, flush should be working perfectly etc.

2025-07-26 via Nuitee
J
juli solo_traveller za
8
The location is exceptional, and creates an environment to be alone or mingle with other travellers.
Pros:

Unbelievable view and location., clean, easy to findTry the African ginger tea! The hotel is clean, beautiful and simple hotel to bring you calmessWent on a day trip with “Visit lake kivu”
https://visitlakekivu.com/
If I stayed longer I would have done every one of the available trips.

Cons:

The rooms are a little rustic but very clean- which is more important to me than having matching taps.
Not too well noise proofed if that’s an issue for you.

2025-07-22 via Nuitee
J
Joseph couple ca
8
Pros:

The views were spectacular. Staff was very friendly and helpful.

2025-07-09 via Nuitee
N
Nigel family_with_children be
7
Pros:

Views are great.
Single rooms are very basic and bathrooms not great at all.
Double rooms are way better but also there the bathrooms must really improve.

Cons:

The bathrooms are below the standard of the country.

2025-07-08 via Nuitee
A
Andreas young couple at
9
Superb
2025-07-03 via Nuitee
R
Richard with friends gb
8
A pleasant stay overall: the views are gorgeous.
Pros:

Great scenic location overlooking the lake
Tasty food (order in advance to avoid a long wait
A reasonable price

Cons:

The bathroom needs upgrading - cleanliness, odour and water pressure were issues
The bedroom was quite sparse and lacking a seat and bedside lights
Our room as not serviced during our stay

2025-06-26 via Nuitee
N
Nigel family with young children be
7
Good
Pros:

The double rooms are great, but they should improve the bathrooms
The view is fantastic everywhere

Cons:

The bathrooms are below the national average quality for hotels. They should strongy improve this

2025-06-18 via Nuitee
N
Nigel solo traveller be
7
Good
Pros:

Great view, great location, but bad bathrooms

Cons:

Bathrooms must IMPROVE

2025-06-18 via Nuitee
A
Anonymous review category business travellers gb
8
Very good
Pros:

Excellent location, stunning scenery. The breakfast was good and plentiful. Staff were friendly and helpful. The rooms were comfortable. Bathroom was basic but adequate with reliable hot water during our visit.

2025-06-06 via Nuitee
J
Janne solo traveller rw
1
Bad
2025-02-17 via Nuitee
J
Jan group cz
6
Pleasant
Pros:

Location, views, terrace

Cons:

Rooms were super old, long waiting time for food

2025-02-08 via Nuitee
P
Paterne young couple rw
5
Passable
2025-01-01 via Nuitee
A
Alimas review category business travellers rw
9
We will be back
Pros:

It was so perfect !

Cons:

All was good

2024-12-24 via Nuitee
R
Raivo young couple ee
10
Exceptional
2024-11-17 via Nuitee