Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Needs improvements in cleanliness
Breakfast quality is lacking

Categories

Cleanliness
7.93
One review noted a wet patch in the room and humidity smell; additional cleaning could be improved.
Service
9.9
Multiple reviews praised the staff for their exceptional care and assistance, especially during the flood situation.
Location
9.44
The location received high marks for being close to the key attractions while remaining tranquil.
Room Quality
7.89
Some issues raised regarding room humidity and lack of privacy in the bathroom.
Amenities
8.42
Amenities like the pool and spa are nice, but spa facilities were said to be overpriced.
Value for Money
8.38
Overall fair value given the positive service and location, albeit with some drawbacks.
Food and Beverage
7.93
Breakfast quality mentioned as below average; improvement needed.
Overall Experience
8.9
A generally positive stay, marked by excellent service and great location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:10

Property Description

Luxurious Riverside Retreat

Riverside Activities and Cultural Exploration
Immerse yourself in the charm of Hoi An with cycling along the river, enjoying picnics in the park, and exploring the nearby cultural sites like the Japanese Covered Bridge and the Cantonese Chinese Congregation Assembly Hall.

Comfort and Convenience
Relax in well-decorated rooms with city or river views, featuring a flat-screen TV and spacious sitting area. Unwind in the standalone bathtub or on the balcony in selected rooms. Benefit from the 24-hour front desk for all your needs, from currency exchange to tour bookings.

Endless Services and Amenities
From car hire services to free parking and WiFi, River Suites ensures a seamless stay. Indulge in the outdoor pool, dine at the on-site restaurant, and make the most of the available airport shuttle for a stress-free arrival and departure.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for VND 130,000 per person per night when using an existing bed.
    People no matter the age stay for VND 450,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 177 reviews
Cleanliness: 7.93
Service: 9.9
Location: 9.44
Room Quality: 7.89
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 7.93
Overall Experience: 8.9
D
Daniel • couple • au
10
Grat location! !!
Pros:

Great location just outside Old Town so it's quite and convenient. Amazing Staff who were very welcoming. Great breakfast with freshly cooked Pho and Eggs to your style . Staff quickly organised bycles for a great price. Thabk You !!

Cons:

No lantern boats came down that far when we were there. Still had a great view of the river.

2026-03-20 • via Nuitee
N
Noriko • couple • jp
9
便利、親切、快適。朝食も美味しいです。
Pros:

旧市街のすぐ外側なので、タクシー等の利用が便利でした
スパもあるので、当日でも予約すると受けられます
ココナッツボートの送迎付きも手配してくれますし、英語も通じます
スタッフはみなさんとても親切で、居心地が良いです

窓から見えるリバー沿いの景色が綺麗でした

Cons:

バスタブにシャワーが付いているタイプなので、シャワーカーテンをしても、どうしても床に水が溢れてしまいます
どこのホテルも、お風呂事情はあまり変わらないようです。

2026-03-15 • via Nuitee
C
Craig • couple • au
7
Pros:

The location was excellent and the staff wonderful. Good variety for breakfast but the buffet was not always hot.

Cons:

Advertised in booking that they had cable tv, we were lucky to have ANY tv! First night we had none at all then intermittent the other 4 nights.
Lots of noise coming from bars and hostel across the river but settled down by about 11-12pm.

2026-03-12 • via Nuitee
J
Jocelyn • couple • au
10
Excellent hotel in a perfect location
Pros:

The location was perfect for exploring Ancient Hoi An, the staff were amazing and the hotel itself was excellent . We couldn't fault this place, and it was really good value for money.

Cons:

Nothing

2026-03-08 • via Nuitee
M
magali • couple • fr
7
Pros:

L’emplacement parfait pour visiter à pied le centre ville
La vue sur la rivière
Le petit déjeuner est bien
Le
Lit très confortable

Cons:

La chambre était un peu bruyante du fait de sa proximité avec le pont
Les murs étaient peint non terminés
Salle de bain un peu salle
Bref il y’a lieu pour 50€ la nuit

2026-03-07 • via Nuitee
T
Trevor • couple • au
8
Pros:

Location great, staff very helpful

2026-03-05 • via Nuitee
S
Stephen • couple • au
7
Bathroom needs updating .
Pros:

Great location , right around the corner from the old town.

Cons:

Location.

2026-03-02 • via Nuitee
J
Joanne • extended_group • au
9
Lovely hotel in a great spot.
Pros:

The location was excellent. Right in the centre of old town. Easy to get to the shops, markets, restaurants, etc. nice hotel overall.

Cons:

The shower. Having a shower in a a very large bath was difficult to get in and out of. Also, the shower rose had no hanger, so had to hold the whole time. Bathroom got very wet and slippery. Also, being in the centre of town was very noisy overnight. Take earplugs.

2026-02-27 • via Nuitee
B
Bernard • couple • fr
8
Séjour très agréable
Pros:

Personnel efficace et sympathique; breakfast complet.

Cons:

Parfois bruyant, car nous sommes en pleine ville

2026-02-24 • via Nuitee
K
Kirsty • solo_traveller • gb
10
Pros:

Helpful staff

2026-02-22 • via Nuitee
C
Craig • couple • au
10
2026-02-22 • via Nuitee
J
Justin Mark • extended_group • ph
10
2026-02-13 • via Nuitee
P
Pui Yee • couple • gb
9
Fantastic location, comfortable stay.
Pros:

Very good location and value for money. It is a very short walk to the shopping area. The staff were all very friendly and helpful, and honest, no faults. Comfortable bed and clean room. It is an old building so there were some structural issues e.g. damp patches on walls in the rooms. Overall will recommend!

2026-02-12 • via Nuitee
A
ALAIN • couple • fr
7
2026-02-08 • via Nuitee
A
Ann • couple • gb
7
Great location, staff and breakfast
Pros:

Staff and the breakfast was very good. The location was excellent.

Cons:

Damp on the bedroom wall that needed addressing and freshening up.

2026-01-31 • via Nuitee
F
F • solo_traveller • au
9
Great place in a great location with really helpful staff
Pros:

The hotel is very close to the ancient town but far enough away that the noise is not a problem. The rooms are nice, spacious and clean. We had a good view across t(e river.

Cons:

The breakfast area is really nice (river views and located outside) but too small to accommodate a group of four.

2026-01-30 • via Nuitee
M
marita • couple • us
9
2026-01-28 • via Nuitee
J
janine • extended_group • au
9
The staff were so helpful & friendly …. They made our stay feel so comfortable
Pros:

This hotel was perfectly located for easy access to Old Town …. Pool was cool & refreshing and sparkling clear - our saviour after a morning out

Cons:

Being right next to bridge to island it was a little noisy at night with food vendors out front but nothing my earplugs couldn’t block out - all part of the vibe

2026-01-19 • via Nuitee
P
PENGYU • extended_group • tw
8
2026-01-06 • via Nuitee
M
Marco • couple • de
7
2025-12-22 • via Nuitee