Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Needs improvements in cleanliness
Breakfast quality is lacking

Categories

Cleanliness
7.93
One review noted a wet patch in the room and humidity smell; additional cleaning could be improved.
Service
9.9
Multiple reviews praised the staff for their exceptional care and assistance, especially during the flood situation.
Location
9.44
The location received high marks for being close to the key attractions while remaining tranquil.
Room Quality
7.89
Some issues raised regarding room humidity and lack of privacy in the bathroom.
Amenities
8.42
Amenities like the pool and spa are nice, but spa facilities were said to be overpriced.
Value for Money
8.38
Overall fair value given the positive service and location, albeit with some drawbacks.
Food and Beverage
7.93
Breakfast quality mentioned as below average; improvement needed.
Overall Experience
8.9
A generally positive stay, marked by excellent service and great location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:10

Property Description

Luxurious Riverside Retreat

Riverside Activities and Cultural Exploration
Immerse yourself in the charm of Hoi An with cycling along the river, enjoying picnics in the park, and exploring the nearby cultural sites like the Japanese Covered Bridge and the Cantonese Chinese Congregation Assembly Hall.

Comfort and Convenience
Relax in well-decorated rooms with city or river views, featuring a flat-screen TV and spacious sitting area. Unwind in the standalone bathtub or on the balcony in selected rooms. Benefit from the 24-hour front desk for all your needs, from currency exchange to tour bookings.

Endless Services and Amenities
From car hire services to free parking and WiFi, River Suites ensures a seamless stay. Indulge in the outdoor pool, dine at the on-site restaurant, and make the most of the available airport shuttle for a stress-free arrival and departure.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for VND 130,000 per person per night when using an existing bed.
    People no matter the age stay for VND 450,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 202 reviews
Cleanliness: 7.93
Service: 9.9
Location: 9.44
Room Quality: 7.89
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 7.93
Overall Experience: 8.9
P
Phutsz • solo_traveller • ae
5
2026-06-04 • via Nuitee
B
Bolshakova • family_with_children • vn
10
Pros:

Very friendly stuffs!
Very good breakfast!!
Very good location!!
Very comfortable bed: mattress, pillows, blanket..

Will definitely come again!

2026-06-04 • via Nuitee
D
David • solo_traveller • au
9
A great property if you want to stay near the old town. Everything is in walking distance.
Pros:

Perfect location of the edge of the old town. Very clean and comfortable. River view room has beautiful views. Staff very friendly.

Cons:

Leaving!

2026-06-03 • via Nuitee
M
Mika • solo_traveller • th
9
快適
Pros:

ロケーションが最高。
観光にも歩いて行ける距離だし、ホテルの目の前でTAXIが停車できるエリア。
ちょうど川が見える部屋に泊れて景色が良かった。
部屋もベッドも広く清潔で、とても快適だった。
ドライヤーも部屋にある。
スタッフも皆さん親切だった。

2026-06-02 • via Nuitee
S
Sarah • couple • ca
9
Clean, bright and friendly.
Pros:

The property was clean and bright and well taken care of. Staff were friendly and kind and helpful when called upon.
Wifi and AC worked well.

2026-06-02 • via Nuitee
F
francesca • couple • nc
9
excellent séjour. . merci à vous .
Pros:

tout est parfait. personnel super gentil ,compétent attentionné , chambre excellente, emplacement excellent, déjeuné excellent . merci pour notre séjour .

Cons:

rien tout est parfait.

2026-05-29 • via Nuitee
I
Islam • extended_group • ae
8
2026-05-26 • via Nuitee
M
Michael • solo_traveller • gb
10
We will be back
Pros:

Friendly staff we arrived early but messaged us when room was ready. Room was stunning with view of river. Great pool & best breakfast by far

Cons:

Nothing

2026-05-26 • via Nuitee
C
Camila • couple • ar
10
Gran estadía en Hoi An cerca del movimiento pero en un lugar tranquilo
Pros:

La ubicación es excelente porque es un lugar tranquilo a una cuadra de todo el movimiento. La habitación estaba perfecta y el baño es enorme!

2026-05-24 • via Nuitee
I
Iku • couple • jp
10
素晴らしい滞在！
Pros:

旧市街に近く、朝食も美味しく、部屋からね景色は素晴らしく、スタッフがとてもフレンドリーで素晴らしかった。サプライズで、バースデーケーキを用意していただきました。

Cons:

無し。

2026-05-23 • via Nuitee
T
Tracey • solo_traveller • au
10
Pros:

Perfect

2026-05-17 • via Nuitee
S
Soumyadeep • solo_traveller • au
9
2026-05-03 • via Nuitee
M
Mudita • family_with_children • au
9
We had a fabulous stay in this hotel.
Pros:

Great location. Nice view. Clean and friendly staff.

Cons:

Nothing

2026-04-26 • via Nuitee
K
Kerrian • solo_traveller • au
10
Pros:

The position of the hotel is perfect - close to everything.

2026-04-23 • via Nuitee
C
Craig • couple • au
10
Rehabilitation for my weary soul
Pros:

Close to everything yet far enough away to avoid all the hustle and bustle of old town. Staff were so friendly and their professionalism was outstanding. Beautiful room with canal views. This was my favourite stay in Vietnam , most definitely going to return. Wonderful breakfast to start your day and I’m not usually a breakfast person. I can’t speak highly enough of this place as it topped all my expectations, Fantastic staff , property and location.

Cons:

That I have to leave.

2026-04-22 • via Nuitee
P
Piyasiri • couple • bn
8
2026-04-21 • via Nuitee
J
Jason • couple • au
8
2026-04-20 • via Nuitee
S
SAYURI • solo_traveller • jp
8
Pros:

場所が便利で良かった

Cons:

水はけが悪い

2026-04-20 • via Nuitee
N
Noriyuki • solo_traveller • jp
9
Pros:

ロケーションが最適、スタッフもフレンドリーでよかったです。

Cons:

特になし。

2026-04-19 • via Nuitee
L
li • family_with_children • au
10
2026-04-18 • via Nuitee