Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Needs improvements in cleanliness
Breakfast quality is lacking

Categories

Cleanliness
7.93
One review noted a wet patch in the room and humidity smell; additional cleaning could be improved.
Service
9.9
Multiple reviews praised the staff for their exceptional care and assistance, especially during the flood situation.
Location
9.44
The location received high marks for being close to the key attractions while remaining tranquil.
Room Quality
7.89
Some issues raised regarding room humidity and lack of privacy in the bathroom.
Amenities
8.42
Amenities like the pool and spa are nice, but spa facilities were said to be overpriced.
Value for Money
8.38
Overall fair value given the positive service and location, albeit with some drawbacks.
Food and Beverage
7.93
Breakfast quality mentioned as below average; improvement needed.
Overall Experience
8.9
A generally positive stay, marked by excellent service and great location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:10

Property Description

Luxurious Riverside Retreat

Riverside Activities and Cultural Exploration
Immerse yourself in the charm of Hoi An with cycling along the river, enjoying picnics in the park, and exploring the nearby cultural sites like the Japanese Covered Bridge and the Cantonese Chinese Congregation Assembly Hall.

Comfort and Convenience
Relax in well-decorated rooms with city or river views, featuring a flat-screen TV and spacious sitting area. Unwind in the standalone bathtub or on the balcony in selected rooms. Benefit from the 24-hour front desk for all your needs, from currency exchange to tour bookings.

Endless Services and Amenities
From car hire services to free parking and WiFi, River Suites ensures a seamless stay. Indulge in the outdoor pool, dine at the on-site restaurant, and make the most of the available airport shuttle for a stress-free arrival and departure.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for VND 130,000 per person per night when using an existing bed.
    People no matter the age stay for VND 450,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 167 reviews
Cleanliness: 7.93
Service: 9.9
Location: 9.44
Room Quality: 7.89
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 7.93
Overall Experience: 8.9
J
Justin Mark • extended_group • ph
10
2026-02-13 • via Nuitee
P
Pui Yee • couple • gb
9
Fantastic location, comfortable stay.
Pros:

Very good location and value for money. It is a very short walk to the shopping area. The staff were all very friendly and helpful, and honest, no faults. Comfortable bed and clean room. It is an old building so there were some structural issues e.g. damp patches on walls in the rooms. Overall will recommend!

2026-02-12 • via Nuitee
A
ALAIN • couple • fr
7
2026-02-08 • via Nuitee
A
Ann • couple • gb
7
Great location, staff and breakfast
Pros:

Staff and the breakfast was very good. The location was excellent.

Cons:

Damp on the bedroom wall that needed addressing and freshening up.

2026-01-31 • via Nuitee
F
F • solo_traveller • au
9
Great place in a great location with really helpful staff
Pros:

The hotel is very close to the ancient town but far enough away that the noise is not a problem. The rooms are nice, spacious and clean. We had a good view across t(e river.

Cons:

The breakfast area is really nice (river views and located outside) but too small to accommodate a group of four.

2026-01-30 • via Nuitee
M
marita • couple • us
9
2026-01-28 • via Nuitee
J
janine • extended_group • au
9
The staff were so helpful & friendly …. They made our stay feel so comfortable
Pros:

This hotel was perfectly located for easy access to Old Town …. Pool was cool & refreshing and sparkling clear - our saviour after a morning out

Cons:

Being right next to bridge to island it was a little noisy at night with food vendors out front but nothing my earplugs couldn’t block out - all part of the vibe

2026-01-19 • via Nuitee
P
PENGYU • extended_group • tw
8
2026-01-06 • via Nuitee
M
Marco • couple • de
7
2025-12-22 • via Nuitee
N
Nikolaos • solo_traveller • gb
7
2025-12-19 • via Nuitee
P
Pheng • couple • us
8
Pros:

Top 2 was the location and the staffs. It was close enough to the action, and the staffs were friendly.

Cons:

Bathroom could use an update. Bath pipe felt like it was going to come off at any moment.

2025-12-05 • via Nuitee
K
Karen • couple • ca
10
Excellent location!
Pros:

The highlight of River Suites Hoi An is its excellent location. You are right in the hub of town without being in the noise of town. Walkability is excellent. Get a river view room and you can see the lantern boats from your room.

2025-11-27 • via Nuitee
V
Vasileios • couple • gb
6
Great staff, but...
Pros:

The staff were amazing. They truly care for the guests. The area around the hotel flooded the 2nd day we were there and it was inaccessible by any means other than walking through knee high standing water. We were out during the day and later at night we couldn't return. The hotel sent the bellman (unfortunately I don't know his name) who walked through the flooded areas to come pick us up to make sure we returned safely back. We want to thank him once again. The water outside our hotel was about half a metre and it continued to be so the following day, meaning we were stuck in the hotel. They moved our booking to another hotel (which was 5 star by the way) away from the flooded areas and we only had to pay for the difference in the price. They even paid for a boat to come and pick us up and move us away from the flooded area. The receptionist, Dat, came with us on the boat until we were out of the flooded area to make sure we were fine. We want to personally thank her again.

Cons:

In terms of facilities, the room had a wall with a wet patch and a slight smell of humidity in the room (this is quite common in many buildings from what I realised). You get used to it after a while but it is noticeable when you enter the room. Cleaning was ok but the area around the hotel is full of small flies, mosquitos etc. I believe that fumigation is necessary to minimise the amount of flies, mosquitos and other insects that enter the hotel. On that note, some of the breakfast needs to be better protected and covered at all times.

2025-11-22 • via Nuitee
C
Claudia • couple • br
8
2025-11-18 • via Nuitee
R
Rosemary • solo_traveller • au
7
2025-11-17 • via Nuitee
V
VASILEIOS • couple • gr
8
Good hotel
Pros:

- Good and clean hotel
- Very helpful staff
- Comfortable and clean room
- Great location, 2-3 minutes, walking distance to the ancient city of Hoi An

Cons:

- They need to improve the breakfast. It was below average
- There is no privacy in the bathroom and toilet, as there is no wall, but semi-transparent glass, and between the bedroom and the toilet there was no glass at all, but wooden blinds, and it was very uncomfortable when someone was in the toilet.

2025-10-28 • via Nuitee
5
5853 • solo_traveller • gb
8
Pros:

Hotel in good position just a few mins walk into the old town. Taxi rank and ATM next to hotel

Cons:

Constant Rain

2025-10-26 • via Nuitee
T
Tzu-wei • extended_group • tw
8
2025-10-26 • via Nuitee
S
Steven Dale • couple • us
10
Great location!!
Pros:

Super cute hotel. Right on the river and It is really close to everything in old town and the Chinese bridge.
Breakfast was great! It a nice buffet with cook to order eggs and a lot of choices.
The pool is really nice and they have a spa onsite too.
Room was comfy and had a mini fridge, kettle , chairs, and desk

Cons:

To Shower you have to stand inside the free standing Tub and the sides are very tall so it is hard to get in and out of the tub.

2025-10-12 • via Nuitee
G
Gregory • solo_traveller • au
9
Pros:

Location

2025-10-08 • via Nuitee