Xi'an Firefly Hotel

Hotels
8.6 (327 reviews)
13th floor, Building 2, Heneng Zhuque, No.72 North Section of Zhuque St, Beilin District , Xi'an , cn

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Invoice provided
Front desk (limited hours)
Free wired internet
Offsite parking discounted rates available
Internet access
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Good amenities
Cons:
Cleanliness issues
Some rude staff experiences
Laundry service not thorough

Categories

Cleanliness
7.68
Cleaning could be improved as per some reviews mentioning unclean mirrors and insufficient care in room service.
Service
9.15
Staff were friendly and helpful, with several reviews praising the available assistance.
Location
9.19
Great position for main tourist attractions and easy access to local amenities.
Room Quality
8.64
Rooms are spacious and well-designed, providing comfort, although some concerns about cleaning were noted.
Amenities
8.67
Included a coffee machine and washing facilities, which were positively mentioned.
Value for Money
8.13
Good price-to-quality ratio mentioned but overshadowed by issues with services.
Food and Beverage
8.68
No specific comments on food and beverage, rated standard quality for this hotel tier.
Overall Experience
8.65
Overall stay was pleasant, with positive experiences outweighing negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:22

Property Description

Xi'an Firefly Hotel offers stunning city views in the Beilin district of Xi'an, just minutes away from top attractions like the Drum Tower and Bell Tower. Enjoy complimentary WiFi and parking, along with spacious family rooms for added comfort.

Modern Amenities:
Indulge in private bathrooms, air conditioning, and flat-screen TVs in every unit, ensuring a relaxing stay. Soundproof rooms guarantee a peaceful night's sleep.

Convenient Location:
Explore nearby landmarks such as the Big Wild Goose Pagoda and Xi'an City Wall, with the airport just 43 km away for easy travel.

Book your stay at Xi'an Firefly Hotel now for a memorable experience in Xi'an's vibrant city center!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 02:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.6
Based on 327 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 8.64
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 8.68
Overall Experience: 8.65
O
Olesia • family_with_children • ru
1
Pros:

Только постель. Чистая, удобная.

Cons:

Номер очень старый, кафель в санузле грязный, есть плесень, темно, холодно, окна не закрываются. На фото есть освещение, а по факту в гостиной два точечных светильника с минимальным светом, как ночник, в туалете тоже всё на ощупь. Туалетной бумаги нет. Номер рассчитан на 4 человека (две двуспальные кровати), оснащение (полотенца, зубные наборы, вода) только для двоих. Полотенец для лица нет. В туалете темно, ванная не закреплена, я перевернулась на пол вместе с ней, когда пыталась залесть во внутрь и принять ванну, получила травму.
Душ на стойке не держится, падает прямо на голову через каждую минуту.
Из удобств только стиральная машина и чайник.
Никогда не вернусь и никому не советую.

2026-04-11 • via Nuitee
G
Giuseppe • couple • it
8
Struttuara buona
Pros:

Posizione ottima, qualità prezzo ottimi, struttura pulita e staff disponibile, ogni mattina inviano un messaggio chiedendo se volessimo cambio asciugamani e lenzuola. Vicino c’è una farmacia e diversi convinient store

Cons:

Il sistema di aerazione ha qualche problema, quando cucinavano (ai piani inferiori o superiori) la stanza si riempiva di un forte odore di cibo, potrebbe dare fastidio

2026-04-11 • via Nuitee
Y
Yessica • family_with_children • dk
9
Pros:

The bedrooms were big and everything was clean. The mirror could have more light, it was difficult for make up.

Cons:

If you are looking for a place with no traffic noise. Maybe this is not your hotel, its a bit noisy during the night. Other than that. It is nice and staff very friendly.

2026-04-10 • via Nuitee
A
Aurore • solo_traveller • sg
9
Pros:

The room was good with a lot of space and a fridge and washing machine.
It wasn't too far away from the inner city of Xi'an.

2026-04-09 • via Nuitee
A
Agnese • family_with_children • it
10
2026-04-09 • via Nuitee
A
actarus52 • family_with_children • fr
10
Pros:

La taille de l'appartement et la propreté et le personnel

Cons:

Tout etait parfait

2026-04-07 • via Nuitee
S
Shannon • family_with_children • au
7
Clean and comfortable
Pros:

Good location. Staff used translator to communicate.

Cons:

See through doors to the toilet/bathroom

2026-04-07 • via Nuitee
V
Vincent Erik • solo_traveller • se
10
Pros:

Nice room!

Cons:

The WiFi did not work

2026-04-01 • via Nuitee
K
Karen • extended_group • gb
10
Lovely large room with fantastic view
Pros:

Reception staff very helpful and always around

2026-03-31 • via Nuitee
S
simin • family_with_children • au
9
Pros:

The staff were really helpful and accommodating.

Cons:

A little bit far from main attractions but didi rideshare was super cheap and readily available so it didn't matter too much.

2026-03-31 • via Nuitee
A
Aston • solo_traveller • gb
10
2026-03-27 • via Nuitee
A
Aleksa • family_with_children • rs
10
2026-03-19 • via Nuitee
C
Cecilia • extended_group • it
4
Staff un po svogliato nei nostri confronti. Abbiamo dovuto sottolineare più volte la mancanza di servizi che erano inclu
Pros:

La posizione ?

Cons:

La pulizia

2026-02-11 • via Nuitee
S
sufen • extended_group • tw
10
2026-01-28 • via Nuitee
J
Joseph • family_with_children • au
9
2026-01-24 • via Nuitee
V
valentina • family_with_children • es
10
Pros:

Posizione vicinissima al centro, economico, pulitissimo, stanza molto spaziosa e dotata di minifrigo e lavatrice, microonde alla reception (aperta24h), disponibile tè e la struttura permette late check out senza supplemento.

Cons:

Niente

2026-01-23 • via Nuitee
L
Lin • family_with_children • cn
10
Pros:

marvelous，The front desk staff are lovely and friendly and they are very happy to solve my problems

2026-01-21 • via Nuitee
L
Lin • family_with_children • cn
10
2026-01-21 • via Nuitee
A
Alain • extended_group • es
10
2026-01-19 • via Nuitee
A
Amanda • extended_group • es
10
2026-01-19 • via Nuitee