Xi'an Firefly Hotel

Hotels
8.6 (327 reviews)
13th floor, Building 2, Heneng Zhuque, No.72 North Section of Zhuque St, Beilin District , Xi'an , cn

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Invoice provided
Front desk (limited hours)
Free wired internet
Offsite parking discounted rates available
Internet access
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Good amenities
Cons:
Cleanliness issues
Some rude staff experiences
Laundry service not thorough

Categories

Cleanliness
7.68
Cleaning could be improved as per some reviews mentioning unclean mirrors and insufficient care in room service.
Service
9.15
Staff were friendly and helpful, with several reviews praising the available assistance.
Location
9.19
Great position for main tourist attractions and easy access to local amenities.
Room Quality
8.64
Rooms are spacious and well-designed, providing comfort, although some concerns about cleaning were noted.
Amenities
8.67
Included a coffee machine and washing facilities, which were positively mentioned.
Value for Money
8.13
Good price-to-quality ratio mentioned but overshadowed by issues with services.
Food and Beverage
8.68
No specific comments on food and beverage, rated standard quality for this hotel tier.
Overall Experience
8.65
Overall stay was pleasant, with positive experiences outweighing negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:22

Property Description

Xi'an Firefly Hotel offers stunning city views in the Beilin district of Xi'an, just minutes away from top attractions like the Drum Tower and Bell Tower. Enjoy complimentary WiFi and parking, along with spacious family rooms for added comfort.

Modern Amenities:
Indulge in private bathrooms, air conditioning, and flat-screen TVs in every unit, ensuring a relaxing stay. Soundproof rooms guarantee a peaceful night's sleep.

Convenient Location:
Explore nearby landmarks such as the Big Wild Goose Pagoda and Xi'an City Wall, with the airport just 43 km away for easy travel.

Book your stay at Xi'an Firefly Hotel now for a memorable experience in Xi'an's vibrant city center!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 02:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.6
Based on 327 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 8.64
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 8.68
Overall Experience: 8.65
C
Cecilia • extended_group • it
4
Staff un po svogliato nei nostri confronti. Abbiamo dovuto sottolineare più volte la mancanza di servizi che erano inclu
Pros:

La posizione ?

Cons:

La pulizia

2026-02-11 • via Nuitee
S
sufen • extended_group • tw
10
2026-01-28 • via Nuitee
J
Joseph • family_with_children • au
9
2026-01-24 • via Nuitee
V
valentina • family_with_children • es
10
Pros:

Posizione vicinissima al centro, economico, pulitissimo, stanza molto spaziosa e dotata di minifrigo e lavatrice, microonde alla reception (aperta24h), disponibile tè e la struttura permette late check out senza supplemento.

Cons:

Niente

2026-01-23 • via Nuitee
L
Lin • family_with_children • cn
10
2026-01-21 • via Nuitee
L
Lin • family_with_children • cn
10
Pros:

marvelous，The front desk staff are lovely and friendly and they are very happy to solve my problems

2026-01-21 • via Nuitee
A
Alain • extended_group • es
10
2026-01-19 • via Nuitee
A
Amanda • extended_group • es
10
2026-01-19 • via Nuitee
M
Mackenzie • solo_traveller • au
7
Good option with lots of space
Pros:

Decent location, within walking distance of the city walls. Spacious apartment with good facilities and a comfortable bed.

Cons:

The level I was staying on smelt like cigarettes. Anyone could access the floor too and there was no security.

2026-01-15 • via Nuitee
T
Tianyi • solo_traveller • au
10
2026-01-11 • via Nuitee
S
Susan • couple • au
8
Pros:

Beautiful central close to shops restaurants

2026-01-08 • via Nuitee
M
Mikhail • family_with_children • ru
8
2026-01-08 • via Nuitee
W
Wayne • couple • au
7
Cheap clean and good enough , we stayed 3 nights
Pros:

Bloody cheap !! Washing machine handy with clothes hoist, comfy bed!

Cons:

Little bit far from the subway , shower very cosy ! Not a big room but bloody cheap😃

2026-01-05 • via Nuitee
P
Peter • family_with_children • sk
8
2026-01-04 • via Nuitee
M
morteza • family_with_children • tr
8
2026-01-03 • via Nuitee
M
morteza • family_with_children • tr
8
2026-01-03 • via Nuitee
J
Jeffrey • family_with_children • my
10
Very comfortable, cozy, home away from home.
Pros:

It's got two bedrooms and relatively spacious for its price. There's a living room / dining area. There's a washing machine, kettle, hair dryer. We had four rubber slippers and four disposable slippers. They don't clean you room unless you request for it, but you can replenish the toiletry (comb, tooth brush, razor, toilet paper, disposable slippers, etc. if you want). We didn't want our room cleaned for the entire stay so it fit us well. Sink was outside the bathroom which means that if someone was using the bathroom, you can still use the sink.

The rooms were clean when we checked in, and still relatively clean when we left (despite no cleaning done in our six day stay).

There are some shops outside with great food. If you walk north for about 20 mins, you'll reach the Bell Tower / Drum Tower / Muslim Quarters. If you walk south for about 20 mins, you'll reach the Xi'An Museum / Small Wild Goose Pagoda. There's a convenience store in the same building, pharmacy across the road and lots of eating places.

Beds were comfortable. Electrical points (US / Australian style) with USB points.

Staff helpful. You can make coffee at the lobby in the 13th floor and there are two PCs for you to use. If you need a microwave, there's one at the lobby.

We arrived at the hotel by taxi. The taxi driver was a speed demon who weaves in and out of traffic like a motorcyclist and cost us 140 CNY and some motion sickness. The journey back, we took the hotel transport, which was a luxiourious van sized vehicle that can fit our large luggage. The driver was professional, drove like a normal person and although it cost more (200 CNY), it was well worth it.

Would I return? Probably yes, unless they have another branch closer to the train station.

Cons:

Walk to the train station was 15 minutes. However, along the way, there are plenty of food places.

The heater, washing machine all in Chinese. Probably good to have English translation instruction book in the room.

The fridge was pretty useless. We had to unplug it so that we could plug in the kettle.

Hotel provides chinese tea but no instant coffee. You'll need to use the espresso machine at the 13th floor lobby to get our caffeine fix. But since I'm not an espresso lover, I had to get my caffeine from the conveninece store downstairs.

Figuring out how to get to the hotel can be a bit challenging. Booking.com should provide the Chinese address as well (besides the English address). It's on the 13th floor of a Service Apartment and there are other hotels there.

2026-01-01 • via Nuitee
M
Maxim • family_with_children • am
9
Отличное место
Pros:

Все супер

Cons:

Вода в душе была недостаточно горячей, надо как-то увеличить максимальную температуру.

2025-12-30 • via Nuitee
Y
Yang • solo_traveller • au
10
2025-12-30 • via Nuitee
D
David • couple • th
7
2025-12-23 • via Nuitee