Xi'an Firefly Hotel

Hotels
8.6 (327 reviews)
13th floor, Building 2, Heneng Zhuque, No.72 North Section of Zhuque St, Beilin District , Xi'an , cn

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Invoice provided
Front desk (limited hours)
Free wired internet
Offsite parking discounted rates available
Internet access
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Good amenities
Cons:
Cleanliness issues
Some rude staff experiences
Laundry service not thorough

Categories

Cleanliness
7.68
Cleaning could be improved as per some reviews mentioning unclean mirrors and insufficient care in room service.
Service
9.15
Staff were friendly and helpful, with several reviews praising the available assistance.
Location
9.19
Great position for main tourist attractions and easy access to local amenities.
Room Quality
8.64
Rooms are spacious and well-designed, providing comfort, although some concerns about cleaning were noted.
Amenities
8.67
Included a coffee machine and washing facilities, which were positively mentioned.
Value for Money
8.13
Good price-to-quality ratio mentioned but overshadowed by issues with services.
Food and Beverage
8.68
No specific comments on food and beverage, rated standard quality for this hotel tier.
Overall Experience
8.65
Overall stay was pleasant, with positive experiences outweighing negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:22

Property Description

Xi'an Firefly Hotel offers stunning city views in the Beilin district of Xi'an, just minutes away from top attractions like the Drum Tower and Bell Tower. Enjoy complimentary WiFi and parking, along with spacious family rooms for added comfort.

Modern Amenities:
Indulge in private bathrooms, air conditioning, and flat-screen TVs in every unit, ensuring a relaxing stay. Soundproof rooms guarantee a peaceful night's sleep.

Convenient Location:
Explore nearby landmarks such as the Big Wild Goose Pagoda and Xi'an City Wall, with the airport just 43 km away for easy travel.

Book your stay at Xi'an Firefly Hotel now for a memorable experience in Xi'an's vibrant city center!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 02:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.6
Based on 327 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 8.64
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 8.68
Overall Experience: 8.65
K
Kevin solo_traveller pl
10
Pros:

Everything was Cool🤙

2026-05-16 via Nuitee
A
Alexandra solo_traveller ru
8
2026-05-09 via Nuitee
A
ALEKSEI family_with_children ru
9
Отличное соотношение цены и качества
Pros:

Отличное месторасположение. Приветливый персонал.

Cons:

Под окнами школа, а значит будете просыпаться в 8.30 под звуки зарядки через громкоговорители)

2026-05-03 via Nuitee
V
viki_77 solo_traveller fr
10
Très bien
Pros:

L'emplacement
L'appartement spacieux et bien agencé

2026-05-01 via Nuitee
E
Efren family_with_children au
9
Best location to explore Xian
Pros:

Cannot imagine best place to stay to discover Xian. Walkable distance to the walls, big rooms, clean, super convenient.Friendly and helpful staff.

Cons:

I was missing some kitchenette where we could cook for instance? that would have been great, but nevertheless, amazing stay

2026-05-01 via Nuitee
J
Jennifer solo_traveller us
9
Would stay again if coming to Xi’an
Pros:

Large room and comfortable bed, located about 20 minute walk to Xi’an City Wall, also close to metro line 2.

Cons:

Smell of cigarettes outside of the room which permeates into the room.

2026-04-29 via Nuitee
Y
Yim Teng solo_traveller my
7
Value for money
Pros:

The room was spacious and has washing machine.

Cons:

The housekeeping did not turn up for 2 days even though I left the card to clean on the door. Sound proofing is not great. Metro is about 1 km walk.

2026-04-29 via Nuitee
N
NURHAZLINDA solo_traveller my
9
Great place, exceptional price
Pros:

The room , the size the facilities

Cons:

Inwish the staff would practice English

2026-04-27 via Nuitee
F
Franco solo_traveller it
10
2026-04-22 via Nuitee
J
Joey extended_group ca
8
Comfortable and affordable place that is an interesting walk away from the Xi'an wall, albeit the service goes up an
Pros:

Location was a bit of a walk to the wall, but it wasn't particularly loud outside (the other floors however, were a bit of an issue), and the room itself was very comfortable. Having 2 separate bedrooms felt nice and private, and the air conditioning was strong. We also ordered delivery once and it was a seamless experience from the 24h lobby.

Cons:

Only 1 elevator takes you to the hotel lobby and it's often busy, so we had to wait quite awhile in the heat for the elevator to come, and we had a few issues in which we would inform the staff about something (i.e. wanting a refill of toilet paper) and having to inform them again as they've forgotten. Bizarre because we would inform them through wechat and they would respond affirmatively.

Additionally, the soundproofing from above flooring isn't the best, so if your upstairs neighbours are noisy, be wary! (We spoke to the lobby person about this however and they did speak to them on our behalf, which was helpful.)

2026-04-20 via Nuitee
P
P.G.N. family_with_children es
7
Cerca del centro y cómodo
Pros:

Buena ubicación. Limpieza.

Cons:

Un único ascensor para subir al alojamiento.

2026-04-19 via Nuitee
S
Sergio David couple au
10
Great place to stay!
Pros:

Stuff extremely attractive and keen to assist. God location and very nice room

2026-04-19 via Nuitee
E
Emma family_with_children gb
8
Pros:

The staff were very accommodating and helpful for anything that was needed! Really nice rooms with washing machine and everything else needed! They gave me aome washing powder so I was able to clean some of my clothes! Nice location in local area (although 30- 40 min walk to attractions and 15 min or so walk to nearest Metro)

Cons:

Slight smell from drains which cant be helped/quite common.

2026-04-17 via Nuitee
K
Kenny family_with_children my
10
2026-04-15 via Nuitee
Q
Qiao Xi family_with_children my
9
2026-04-14 via Nuitee
N
Nuno couple gb
10
Nice and comfy close to city
Pros:

Nice 2 bedroom with spacious common area. The room was clean and looked better than the pictures. Not inside city walls but of a short walk to get there. Staff was friendly and spoke English. I would happily stay again!

Cons:

Nothing of note

2026-04-12 via Nuitee
O
Olesia family_with_children ru
1
Pros:

Только постель. Чистая, удобная.

Cons:

Номер очень старый, кафель в санузле грязный, есть плесень, темно, холодно, окна не закрываются. На фото есть освещение, а по факту в гостиной два точечных светильника с минимальным светом, как ночник, в туалете тоже всё на ощупь. Туалетной бумаги нет. Номер рассчитан на 4 человека (две двуспальные кровати), оснащение (полотенца, зубные наборы, вода) только для двоих. Полотенец для лица нет. В туалете темно, ванная не закреплена, я перевернулась на пол вместе с ней, когда пыталась залесть во внутрь и принять ванну, получила травму.
Душ на стойке не держится, падает прямо на голову через каждую минуту.
Из удобств только стиральная машина и чайник.
Никогда не вернусь и никому не советую.

2026-04-11 via Nuitee
G
Giuseppe couple it
8
Struttuara buona
Pros:

Posizione ottima, qualità prezzo ottimi, struttura pulita e staff disponibile, ogni mattina inviano un messaggio chiedendo se volessimo cambio asciugamani e lenzuola. Vicino c’è una farmacia e diversi convinient store

Cons:

Il sistema di aerazione ha qualche problema, quando cucinavano (ai piani inferiori o superiori) la stanza si riempiva di un forte odore di cibo, potrebbe dare fastidio

2026-04-11 via Nuitee
Y
Yessica family_with_children dk
9
Pros:

The bedrooms were big and everything was clean. The mirror could have more light, it was difficult for make up.

Cons:

If you are looking for a place with no traffic noise. Maybe this is not your hotel, its a bit noisy during the night. Other than that. It is nice and staff very friendly.

2026-04-10 via Nuitee
A
Aurore solo_traveller sg
9
Pros:

The room was good with a lot of space and a fridge and washing machine.
It wasn't too far away from the inner city of Xi'an.

2026-04-09 via Nuitee