City Hotel by Waves

Hotels
8.6 (650 reviews)
Route de Rabat , Kenitra , ma

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Cons:
Weak breakfast quality
Lighting issues in rooms

Categories

Cleanliness
8.34
Several reviews mention cleanliness positively, but some drawbacks suggest room for improvement.
Service
9.31
Multiple positive mentions of staff kindness and helpfulness create a strong service perception.
Location
8.85
Generally favorable comments about the location, with some mentioning it as convenient.
Room Quality
8.5
Rooms are generally praised, though specific issues like lighting were noted.
Amenities
8.83
Basic amenities were sufficient, but some users expected more variety in offerings especially in breakfast.
Value for Money
8.29
Some guests felt pricing did not reflect the quality of offerings provided.
Food and Beverage
7.84
Mixed reviews on breakfast quality and variety impacted this score.
Overall Experience
8.81
Overall positive sentiments with a few constructive criticisms balanced out.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 06:00

Property Description

Luxurious Amenities

City Hotel by Waves offers a range of luxurious amenities including a terrace, restaurant, bar, and free WiFi throughout the property. Each room is equipped with a private bathroom, flat-screen TV, air conditioning, and a safety deposit box. Some rooms even feature a balcony for a stunning view.

Multilingual Staff

Our dedicated staff fluent in Arabic, English, and French are available 24/7 at the reception to ensure all your needs are met promptly and efficiently.

Convenient Location

Conveniently situated near popular landmarks such as Hassan Tower and Kasbah of the Udayas, City Hotel by Waves provides easy access to explore the beauty of Kenitra. Book now for an unforgettable stay at our exquisite hotel.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 650 reviews
Cleanliness: 8.34
Service: 9.31
Location: 8.85
Room Quality: 8.5
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 7.84
Overall Experience: 8.81
A
Antoine • solo_traveller • ch
8
2026-09-19 • via Nuitee
C
Christophe • solo_traveller • fr
9
2026-09-19 • via Nuitee
J
Jihane • solo_traveller • ma
10
2026-09-18 • via Nuitee
N
nico313 • solo_traveller • ma
4
Honteux !!!!!!
Pros:

Le night audit malgré son jeune âge

Cons:

Le.petit dejeuner et la caution alors qu on va passer une nuit soit disant pour les transferts sur chambre je ne comprend pas une personne qui arrive a 1h00 du matin ou le restaurant est fermé quelle consommation va transférer sur la chambre . La literie c est une catastrophe , le bruit des soulards toute la nuit .jamais plus jamais dans cet hotel

2026-09-16 • via Nuitee
M
Marouane • couple • nl
10
2026-09-14 • via Nuitee
M
Maria • couple • gb
10
2026-09-13 • via Nuitee
I
ISLAM • solo_traveller • ma
10
2026-09-10 • via Nuitee
Y
Youssef • couple • nl
9
Heerlijk hotel, super aardig personeel, zeker aan te raden.
Pros:

Heerlijk bed, vriendelijk personeel, lekker uitgebreid ontbijt, fijn en schoon hotel. Zeer aan te raden.

Cons:

Ik miste een kopje koffie of thee op de kamer.

2026-09-10 • via Nuitee
A
Abdelhamid • couple • ma
10
2026-09-08 • via Nuitee
C
Carmen • solo_traveller • cl
10
2026-09-05 • via Nuitee
C
Chama • solo_traveller • ma
9
2026-09-04 • via Nuitee
R
Rachid • family_with_children • de
8
Pros:

Das Personal war sehr zuvokommend

Cons:

Eng, etwas dreckig

2026-08-29 • via Nuitee
C
Chikh • couple • ma
7
Incroyable
Pros:

L’équipe était top que ce soit la dame de l’accueil qui faisait des pieds et des mains pour se plier à nos attentes, et des personnes de l’équipe du petit dej. Shoutout au cuisinier qui fait des œufs excellents. La chambre était hyper propre. Le lit on dirait qu’ils viennent de l’acheter tellement il est blanc (on a enlevé tous les draps pour bien vérifier) bonne clim tout était parfait !

Cons:

On est arrivé, il n’y avait pas de taie d’oreiller sur les oreiller, et il y avait qu’une serviette sur deux.

2026-08-14 • via Nuitee
O
Oumaima • couple • fr
6
2026-08-10 • via Nuitee
G
Gunter • solo_traveller • de
5
2026-08-10 • via Nuitee
S
sasha • solo_traveller • ca
7
Pros:

Staff were amazing and kind. Breakfast was good and tasty and had a nice variety; however, the AC is barely working, and they use the card to run the AC and lights. In my room, it was 28C and took all night to cool down. Every time you leave your room ac turns off, and when you come back its like a steam room, and it's very slow to cool down. I had so much mould on my walls and a smell. They use so much air freshener at the hotel; I was very sick a few times due to a very strong smell. My toilet was leaking, but they never came to fix it for 5 nights.

Cons:

AC wasn't working good, smell in the room and the amount of air freshener they were spraying every day in the lounge and breakfast area

2026-08-08 • via Nuitee
S
Saad • couple • ma
9
Un séjour agréable avec un excellent rapport qualité-prix.
Pros:

Chambre propre, confortable et bien équipée. Le personnel était accueillant et professionnel. L’hôtel est bien situé, le check-in a été rapide et le rapport qualité-prix est très satisfaisant.

2026-08-04 • via Nuitee
L
Loubna • couple • de
1
2026-07-23 • via Nuitee
P
Peter • solo_traveller • sk
9
Business trip
Pros:

Very kind staff, nice rooms and good location.

Cons:

I would add some minor amenities to rooms like hairdryer, soap on the sink...

2026-07-20 • via Nuitee
M
mohamed • solo_traveller • ma
6
2026-07-16 • via Nuitee