E-RED HOTEL KUANTAN

Hotels
8.1 (1472 reviews)
LOT 113, SEKSYEN 19 JALAN HAJI ABDUL AZIZ , Kuantan , my

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Fax/photocopying
Facilities for disabled guests
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Great location
Value for money
Friendly staff
Good amenities
Cons:
Cleanliness issues
Limited food options
Service improvements needed
Dust accumulation in rooms

Categories

Cleanliness
7.43
Multiple reviews highlighted cleanliness issues, such as dust accumulation and slow cleaning.
Service
8.4
Most reviews mentioned satisfactory service, with some needing improvement.
Location
8.94
Numerous reviews praised the hotel for its great location.
Room Quality
7.89
Generally clean and spacious rooms, though a few noted some discomfort with bed quality.
Amenities
7.92
Facilities received positive remarks, but lacking food options noted.
Value for Money
8.38
Overall value appreciated for the price, despite some critiques.
Food and Beverage
7.43
Limited food options available noted in the reviews.
Overall Experience
8.4
Overall stays were pleasant with suggestions for minor improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:38

Property Description

Convenient Location: Situated 1.7 km from Sultan Ahmad Shah International Convention Centre
Modern Amenities: Air-conditioned rooms, free WiFi, and a flat-screen TV
Nearby Attractions: Close to Masjid Sultan Ahmad Shah 1 and Heroes Museum

To book your stay at E-RED HOTEL KUANTAN in Kuantan, just a short distance from key attractions, enjoy modern amenities and a convenient location.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.1
Based on 1472 reviews
Cleanliness: 7.43
Service: 8.4
Location: 8.94
Room Quality: 7.89
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 7.43
Overall Experience: 8.4
S
Shankar solo_traveller my
10
Pros:

So far all ok

2026-06-03 via Nuitee
Z
Zaibun solo_traveller gb
1
Cons:

I had to cancel the booking due to unforeseen circumstances which prevented us from travelling to Kuantan. Although the reservation conditions were that to cancel you must pay for the first night, fair enough, I decided to still request a free cancellation as I was cancelling only a matter of hours after the reservation. However, I got absolutely no response from the property whatsoever. That's poor management and I don't even know if they've registered that I'm due a partial refund. I hope booking.com looks into this.

2026-06-03 via Nuitee
R
Radzy family_with_children my
9
2026-06-03 via Nuitee
A
Azharul Fitri solo_traveller my
7
2026-06-02 via Nuitee
M
Muhammad Izzuan solo_traveller my
10
Pros:

really comfortable & near to the town

Cons:

just need to provide laundry bag

2026-06-01 via Nuitee
M
Muhiddin couple my
7
Sure I’ll be back again
Pros:

Nearest in town

Cons:

None

2026-06-01 via Nuitee
D
Dato Roslan Ahmad solo_traveller my
10
Pros:

Convenient

2026-05-31 via Nuitee
N
NUR Cahaya solo_traveller my
10
Pros:

In the middle of the city. A lot eateries around.
Room is spacious. Good aircon. I love the room slippers.

Cons:

None.

2026-05-31 via Nuitee
N
Nesar family_with_children my
7
2026-05-31 via Nuitee
M
Muhammad Muzani solo_traveller my
8
2026-05-30 via Nuitee
N
nik mohd khairi solo_traveller my
10
2026-05-30 via Nuitee
R
ROHANA BINTI couple my
7
Pros:

Over all so good 👍👍

Cons:

no breakfast was provided…

2026-05-29 via Nuitee
P
Patrick family_with_children my
7
Cozy and Comfort
2026-05-27 via Nuitee
N
NORHUSNA couple my
9
2026-05-27 via Nuitee
Z
Zulkifli extended_group my
9
Fruitful
Pros:

Clean and friendly Staff

Cons:

Nil

2026-05-26 via Nuitee
C
chard chard solo_traveller my
7
2026-05-26 via Nuitee
W
Wan Mohamad Amin solo_traveller my
8
2026-05-25 via Nuitee
M
Muhammad Afiq Syahmi family_with_children my
9
Very satisfy with good facilities lobby, room, and the place near from other place.
Pros:

Facilities and room at the hotel

Cons:

Deposit is to high and hotel have many warning. It shows before this has many vandalism at the hotel.

2026-05-23 via Nuitee
M
Mahadhir couple sg
8
2026-05-23 via Nuitee
D
Dayanandan Rao solo_traveller my
7
2026-05-20 via Nuitee