The Queen's Griffen

Hotels
7.3 (6 reviews)
1320 Queen Street West , Toronto , ca

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Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Non-smoking throughout
Free wired internet
Internet access

Review Highlights

Pros:
Proximity to restaurants
Cons:
Not a hotel but an Airbnb
Late responses and lack of on-site staff
Cleanliness issues with blood on bed and poor shower conditions
Small bed not suitable for two people

Categories

Cleanliness
3.5
Guests had significant complaints about cleanliness, citing blood on the bed and subpar shower conditions.
Service
2.6
Service was severely criticized for late responses and lack of on-site staff to address issues promptly.
Location
7.2
Guests appreciated the location due to proximity to restaurants, but the property being an Airbnb instead of a hotel was a major drawback.
Room Quality
2.5
Room quality received poor feedback for issues like a small bed not suited for two, broken key, and lack of proper heating controls.
Amenities
3
Amenities like the bed, shower, and heating were heavily criticized for substandard conditions and maintenance issues.
Value for Money
2.5
Several guests felt they were overcharged for the quality of the experience due to the numerous issues encountered.
Food and Beverage
5
No specific feedback was provided regarding food and beverage services.
Overall Experience
3.1
Most guests had a disappointing and frustrating experience, feeling misled about the property's actual nature.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-11-09 10:51

Property Description

City Views and Terrace
Enjoy stunning city views from your room at The Queen's Griffen and relax on the terrace while taking in the bustling cityscape.

Modern Amenities
Each accommodation at the 4-star hotel is equipped with a TV, kitchen, free WiFi, and a private bathroom with a shower. Some rooms even feature a cozy patio to unwind on.

Convenient Location
Situated in Toronto, this non-smoking property is within walking distance to popular attractions like BMO Field, Budweiser Stage, and Sunnyside Beach. Discover more of the city with easy access to Exhibition Place and Four Seasons Centre for the Performing Arts.

Book your stay at The Queen's Griffen now to experience luxury and convenience in the heart of Toronto.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

7.3
Based on 6 reviews
Cleanliness: 3.5
Service: 2.6
Location: 7.2
Room Quality: 2.5
Amenities: 3
Value for Money: 2.5
Food and Beverage: 5
Overall Experience: 3.1
N
Nina • couple • au
1
They canceled on us an hour before we were meant to check in and left us stranded for the night.
Pros:

Nothing. They canceled on us an hour before we were meant to check in and left us stranded for the night.

Cons:

They canceled on us an hour before we were meant to check in and left us stranded for the night.

2025-11-17 • via Nuitee
L
Lisetto-Smith • solo_traveller • ca
9
Exceptional Stay in a Prime Toronto Location
Pros:

The location is unbeatable—right on Queen Street West, surrounded by amazing restaurants, with easy access to public transit just steps away. I was in the city for an event and needed a quiet space to disconnect afterwards. The venue itself is stylish and well-maintained. My suite was spacious, clean, and beautifully decorated, with thoughtful touches like a private patio, parquet flooring, and a washing machine—perfect for longer stays. The free Wi-Fi was reliable, and I appreciated the quiet, non-smoking environment. The terrace was a lovely spot to relax in the evenings. Highly recommend for anyone looking for a comfortable, well-located stay in Toronto. I’ll definitely be back!

2025-11-10 • via Nuitee
G
Gardenwarden • solo_traveller • ca
4
Disappointing
Pros:

The location, there were lots of restaurants nearby and the price seems cheaper than downtown Toronto which I guess is expected. There is an oven and fridge , honestly that's about it for things we liked

Cons:

This is not a hotel, it is an airbnb. We couldn't reach the property beforehand to ask questions and had booking.com staff contact them too then they replied a day later. the same late response was happening while we were staying there.
Now for the many wrong things, the main door is always open which would be fine if it was a hotel but there is nobody on site to ensure the person yelling at the door wasn't coming in, the key didn't work, the bed is tiny and not for two people, there was blood on the wood of the bed and the shower was barely warm and had zero pressure, it was like rain.. the handle was also gonna fall off. the rooms heating controls were not in our unit, it was in another unit and we slept in the cold the first night because again they don’t have staff on location and they don't reply on time, the place would have potential with different management but I feel scammed and wish I had booked a proper hotel earlier for the same price.

2025-10-29 • via Nuitee
S
Sam
10
Pros:

Wrong phone number for the host so it was a bit tricky getting in, but the property was amazing.

2025-01-02 • via Nuitee
J
Josh
2
Pros:

The air conditioning did not work, it was 80 degrees in our rooms.

2024-06-24 • via Nuitee
S
Solomon
10
Pros:

Staff was very responsive and helpful with any questions or concerns i had.

2024-06-21 • via Nuitee