Citi M Hotel Gambir

Hotels
7.3 (920 reviews)
JL Tanah Abang I, No 11 Kelurahan Petojo Selatan , Jakarta , id

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Cons:
Dirty rooms
Limited amenities

Categories

Cleanliness
5.13
Several reviews mentioned dirty rooms, cockroaches, and unclean linens.
Service
9.1
Staff described as friendly and helpful in multiple reviews.
Location
8.14
Described as strategic and convenient for nearby attractions.
Room Quality
6.09
Mixed reviews regarding room conditions; some were disappointed with cleanliness.
Amenities
6.12
Limited amenities mentioned; some rooms lacked essentials.
Value for Money
8.08
Affordability highlighted; several found it reasonable for the price.
Food and Beverage
8.63
Food was generally well-received; restaurant and breakfast noted positively.
Overall Experience
7.1
Overall experience is mixed; positives in service and food but significant issues in cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 20:13

Property Description

Luxurious Accommodation
Citi M Hotel Gambir, nestled in Jakarta, offers elegantly furnished rooms with modern amenities like flat-screen TVs and air conditioning. The private bathrooms are stocked with complimentary toiletries, ensuring a comfortable stay for guests.

Convenient Location
Situated just a short distance from Monumen Nasional Jakarta and Grand Indonesia Shopping Mall, Citi M Hotel Gambir provides easy access to the city's top attractions. With free shuttle services to key locations and proximity to Gambir Railway Station, guests can explore the city effortlessly.

Exceptional Services
From laundry facilities to a restaurant serving delectable Chinese and Indonesian cuisine, Citi M Hotel Gambir caters to all your needs. Enjoy the convenience of free WiFi, parking, and 24-hour room service, making your stay truly memorable.

Book your stay now at Citi M Hotel Gambir for a delightful experience in Jakarta!

Important information:

Please note that the swimming pool is temporarily out of use due to improvement works.

Please note that total amount of reservation has to be paid in full upon check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.3
Based on 920 reviews
Cleanliness: 5.13
Service: 9.1
Location: 8.14
Room Quality: 6.09
Amenities: 6.12
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 7.1
A
azlina solo_traveller my
8
Good place to stay. And the food is nice and worthy for money
Pros:

The staff at the front counter is very friendly and helpful.
Good food choices

Cons:

Smoking area in front of the hotel

2026-08-29 via Nuitee
M
Moreno solo_traveller it
8
2026-08-28 via Nuitee
K
Kyle extended_group ca
8
2026-08-27 via Nuitee
R
Raad solo_traveller sa
9
2026-08-26 via Nuitee
M
maria solo_traveller id
10
2026-08-26 via Nuitee
S
SAUD extended_group sa
7
2026-08-24 via Nuitee
C
Conradsson solo_traveller se
5
Med önskan om förbättring av rum. Tack för en trevlig tid på hotellet.
Pros:

De anställda får 5 stjärnor. Fantastiskt trevlig personal.

Cons:

Städningen av rummet var aldrig utförd med riktigt skurmedel eller under säng/hyllor. Badrumskakel och toalett lock var gult av ingrott kalk av vatten och smutsigt. Även väggarna var smutsiga. ACn gick inte ställa in spridning på och lät oftast mycket och ibland lite så en service behövs. Strömbrytare var smutsiga. Fjärrkontroller för TV och AC var smutsiga och trasig. Troligen var badrumet inte städarens fel då han inte hade medel att rengöra på rätt sätt med. Ett kalklösande medel och ny toa sits hade behövts. Fönstret var inte monterat rätt utan var otätt med en halv cm. Rum 303. Sängen saknade bäddmadrass så den var mycket hård och obekväm. Rummet behövde lite hantverks kärlek för att bli bra. Bättrings målning av väggar lite överallt. Åtdragning av skruvar i möbler. Tapet fästning med tapetklister. Ett el uttag som inte fungerade. Droppande kran om kranen inte stängdes hårt och vreds till kallvatten sidan. Dörrlås som gått sönder och jag fick manuell nyckel. Ordnas detta får hotellet upp mot 4 stjärnor av mig. Lämnas det får det 2. Personalen förtjänar att hotellets ägare rustar upp de slitna rummen, som rum 303. Personalen var fantastiskt bra och trevliga.

2026-08-23 via Nuitee
P
Paolo Bolis solo_traveller it
7
2026-08-23 via Nuitee
N
Nikolaas solo_traveller nl
10
Nice base to explore old Jakarta
Pros:

Kind staff. Situated in a nice neighborhood. The airco was not so powerful, but i liked this, the air was not too dry due to this so no irritated airways.

2026-08-23 via Nuitee
P
perrin solo_traveller fr
7
Chambre correcte et bien située dans Jakarta !
Pros:

L’emplacement proche du Monas. Bon accueil !
Belle entrée ! Bouteilles d’eau dans la chambre.
Grande chambre avec salle de bain correcte.

Cons:

Pas de fenêtre qui donne sur l’extérieur mais une fenêtre qui donne dans le couloir et qui provoque plus de bruit et de lumière !
Insonorisation faible car on entend tous les bruits du couloir et des voisins !
Douche pas très pratique entre le lavabo et les toilettes ce qui mouille toute la salle de bains !

2026-08-21 via Nuitee
A
ADEL family_with_children sa
4
2026-08-17 via Nuitee
Q
QURAT UL couple cn
8
2026-08-16 via Nuitee
T
Timon couple sk
8
2026-08-16 via Nuitee
K
Kasia couple it
7
Tutto a posto, standard medio basso
Pros:

Economico

Cons:

Pulizia bagno scarsa

2026-08-16 via Nuitee
F
Fatima solo_traveller sa
8
Pros:

The staff, the restaurant and the cleaning

Cons:

Nothing

2026-08-15 via Nuitee
A
Augusto family_with_children ro
3
Non più di una notte se a buon prezzo
Pros:

Personale gentile e disponibile, fanno ciò che possono in una struttura tenuta malissimo

Cons:

Lenzuola sporche e vecchie, bagno sporchissimo, camera senza finestre

2026-08-09 via Nuitee
C
Cédric extended_group fr
8
Très bon rapport qualité prix
Pros:

Très bon rapport qualité prix . Propre . La gentillesse et l’accueil du personnel ( à part une femme un peu rude , certainement la manager )
Bouilloire , eau dans la chambre
Beaucoup d’étagères

Cons:

Matelas un peu dur , pas de rentre dans le chambre ( une fausse donnant sur le couloir )

2026-08-08 via Nuitee
A
Aurélie solo_traveller fr
9
2026-08-06 via Nuitee
M
Marta extended_group it
8
2026-08-05 via Nuitee
F
Fabio family_with_children it
5
2026-08-04 via Nuitee