Hotel Relax Termalitas - Thermal Water

Hotels
7.1 (100 reviews)
4km Carretera al volcán de la fortuna centro 4km Carretera al volcán de la fortuna centro , Fortuna , cr

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Hot tub/Jacuzzi
Non-smoking throughout
Heated pool
See all facilities

Review Highlights

Pros:
Spacious rooms
Relaxing ambiance
Cons:
Average cleanliness

Categories

Cleanliness
5.61
Room cleanliness was average.
Service
7.58
Standard service quality for this hotel tier.
Location
7.62
Standard quality for this hotel tier.
Room Quality
7.57
Room quality was spacious and comfortable.
Amenities
7.6
Standard quality for this hotel tier.
Value for Money
7.06
Value is reasonable for the experience.
Food and Beverage
7.11
Standard quality for this hotel tier.
Overall Experience
6.68
Overall enjoyable stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:26

Property Description

Escape to Hotel Relax Termalitas - Thermal Water surrounded by lush greenery. Indulge in Thermal Waters within an outdoor pool, indoor pool, and hot tub. Rejuvenate with a relaxing hot spring bath and relish delectable meals at the on-site restaurant. Enjoy Comfort and Connectivity with free WiFi in non-smoking rooms. Start your day with a delicious continental or American breakfast. Explore nearby attractions like Kalambu Hot Springs and Ecotermales Fortuna. For a blissful retreat, book your stay at Hotel Relax Termalitas - Thermal Water today.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.1
Based on 100 reviews
Cleanliness: 5.61
Service: 7.58
Location: 7.62
Room Quality: 7.57
Amenities: 7.6
Value for Money: 7.06
Food and Beverage: 7.11
Overall Experience: 6.68
R
Randall • extended_group • us
7
2026-04-29 • via Nuitee
E
ELIAN • family_with_children • cr
5
Cons:

La comunicación del personal no es adecuada, tampoco la recepción. La relación precio / calidad no es adecauda. Es un muy buen balneario de aguas termales, pero el servicio de hospedaje apenas aceptable.

2026-04-27 • via Nuitee
A
Anhoa • couple • us
2
The worst. I dont ever want to come back to stay here again. Not worth
Pros:

I don’t like it. It’s extremely crowded because public guests are also using the facilities, so it doesn’t feel relaxing at all.

Cons:

Outdated, crowded. Room is small, TV is not working and bathroom has sewer smell really bad

2026-04-07 • via Nuitee
L
Londoño • couple • cr
8
2026-04-06 • via Nuitee
M
Maria • couple • cr
4
Pros:

La habitación muy limpia.

Cons:

No me gustó que para el desayuno no nos preguntaron si estábamos de acuerdo con lo que traía el desayuno o si desearíamos algo más (aunque hubiera que pagarlo como nos indicaron en recepción) ya que para el desayuno únicamente nos colocaron los desayunos y ya, mi pareja no comía ni huevo, ni natilla ni maduro y deseábamos cambiarlo por otras cosas y no pudimos.
El área de las termales era imposible estar por la gran cantidad de personas que habían.

2026-04-04 • via Nuitee
S
segura • couple • cr
5
2026-04-01 • via Nuitee
R
Rojas • extended_group • cr
9
Excelente
Pros:

Es cómodo y limpio

Cons:

No comentarios

2026-04-01 • via Nuitee
M
Maria • solo_traveller • cr
6
2026-03-31 • via Nuitee
S
Stephan • couple • cr
9
Pros:

LE personal, limpieza y atencion

Cons:

la cama de la recamara estaba floja por que rechinaba y dificultaba dormir

2026-03-30 • via Nuitee
D
Denver • extended_group • us
10
Pros:

Even better than the pictures, there was so many pools and hot springs

Cons:

A little cramped room and bathroom

2026-03-26 • via Nuitee
J
Juan • couple • cr
5
No lo recomiendo precio alto
Pros:

Cafetería bonita

Cons:

La habitación fea las camas duras y el baño sucio .
El personal CERO atención al cliente y sabían nada lo que le preguntamos

2026-03-24 • via Nuitee
M
moreno • solo_traveller • cr
5
2026-03-12 • via Nuitee
K
Kelly • couple • ca
1
Only stay if there is nowhere else.
Pros:

The facility is close to everything.

Cons:

Our room was pretty much underneath the water slide. Horrible layout, trying to fit as many rooms in the facility as possible. There was no coffee machine, no shampoo or conditioner. All you get is two bars of soap, and minimal towels. Very minimal and the room smelled musty.

2026-03-08 • via Nuitee
Y
Yorleny • family_with_children • cr
5
2026-03-03 • via Nuitee
M
Maroly • couple • cr
9
Calidad vs precio - excelente opción
Pros:

Instalaciones en buen estado y la comida muy buena

Cons:

Solo un recepcionista para el check in, hay que tener paciencia si hay muchas llegadas en ese momento

2026-02-22 • via Nuitee
P
Pérez López • couple • cr
5
2026-02-10 • via Nuitee
F
Franklin • couple • cr
8
2026-02-09 • via Nuitee
L
Lene • couple • no
4
2026-01-29 • via Nuitee
R
Remi DAIGNEAULT • extended_group • ca
9
2026-01-28 • via Nuitee
D
Danisha Campbell • couple • cr
10
Pros:

Excelente atención!

2026-01-13 • via Nuitee