Hotel Relax Termalitas - Thermal Water

Hotels
7.1 (87 reviews)
4km Carretera al volcán de la fortuna centro 4km Carretera al volcán de la fortuna centro , Fortuna , cr

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Hot tub/Jacuzzi
Non-smoking throughout
Heated pool
See all facilities

Review Highlights

Pros:
Spacious rooms
Relaxing ambiance
Cons:
Average cleanliness

Categories

Cleanliness
5.61
Room cleanliness was average.
Service
7.58
Standard service quality for this hotel tier.
Location
7.62
Standard quality for this hotel tier.
Room Quality
7.57
Room quality was spacious and comfortable.
Amenities
7.6
Standard quality for this hotel tier.
Value for Money
7.06
Value is reasonable for the experience.
Food and Beverage
7.11
Standard quality for this hotel tier.
Overall Experience
6.68
Overall enjoyable stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:26

Property Description

Escape to Hotel Relax Termalitas - Thermal Water surrounded by lush greenery. Indulge in Thermal Waters within an outdoor pool, indoor pool, and hot tub. Rejuvenate with a relaxing hot spring bath and relish delectable meals at the on-site restaurant. Enjoy Comfort and Connectivity with free WiFi in non-smoking rooms. Start your day with a delicious continental or American breakfast. Explore nearby attractions like Kalambu Hot Springs and Ecotermales Fortuna. For a blissful retreat, book your stay at Hotel Relax Termalitas - Thermal Water today.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.1
Based on 87 reviews
Cleanliness: 5.61
Service: 7.58
Location: 7.62
Room Quality: 7.57
Amenities: 7.6
Value for Money: 7.06
Food and Beverage: 7.11
Overall Experience: 6.68
Y
Yorleny family_with_children cr
5
2026-03-03 via Nuitee
M
Maroly couple cr
9
Calidad vs precio - excelente opción
Pros:

Instalaciones en buen estado y la comida muy buena

Cons:

Solo un recepcionista para el check in, hay que tener paciencia si hay muchas llegadas en ese momento

2026-02-22 via Nuitee
P
Pérez López couple cr
5
2026-02-10 via Nuitee
F
Franklin couple cr
8
2026-02-09 via Nuitee
L
Lene couple no
4
2026-01-29 via Nuitee
R
Remi DAIGNEAULT extended_group ca
9
2026-01-28 via Nuitee
D
Danisha Campbell couple cr
10
Pros:

Excelente atención!

2026-01-13 via Nuitee
G
Gabriel solo_traveller us
10
2026-01-09 via Nuitee
T
Thomas couple us
1
Do not stay there!
Pros:

The pools are nice, but overrun by families with small children and babies (you know what that means)…

Cons:

The staff was rude (with exception of the lady at the check in). Accommodations were not even a joke.
I have been to C.R. and La Fortuna many times and always had lovely experiences… this place stood out because of the lack of understanding what hospitality means…
Do not stay there, it’s not worth it.
Greetings

2026-01-06 via Nuitee
M
Mabel couple cr
3
2026-01-06 via Nuitee
L
Loïs couple cr
7
2025-12-30 via Nuitee
T
Trinidad family_with_children us
8
Cons:

No nos gusto que no habia espacio en la habitacion

2025-12-29 via Nuitee
L
Liudmyla couple ca
9
Nice location and thermal pools, but the lack of hot water was a big downside.
Pros:

The location was great, surrounded by nature, and the thermal pools were relaxing. The staff was friendly and helpful.

Cons:

There was no hot water in the shower and the sink, which made the stay uncomfortable.

2025-12-28 via Nuitee
J
Julie couple ca
8
Pros:

Possibilité d'aller dans les piscines thermales.

Cons:

Les chambres sont basiques, manque de rangement.

2025-12-27 via Nuitee
E
espinoza webb couple us
5
2025-12-25 via Nuitee
C
Carrizo family_with_children cr
10
2025-10-26 via Nuitee
P
Prilly27 couple cr
10
relajante
Pros:

Lo espacioso

Cons:

todo bien

2025-10-14 via Nuitee
L
Lacko family with young children cr
1
Bad
2025-06-30 via Nuitee
L
Lacko family with young children us
1
Bad
2025-06-30 via Nuitee
N
Nikki family with young children ca
9
Superb
2025-03-23 via Nuitee