Stylish Malate City Hub at Birch Tower

Hotels
5.4 (7 reviews)
1622 Jorge Bocobo Street , Manila , ph

Facilities

Air conditioning
Non-smoking throughout
Free wired internet
Internet access
Swimming nearby

Review Highlights

Cons:
Unclean rooms
Delayed response from staff
Lack of essential amenities

Categories

Cleanliness
2
Guests were highly unsatisfied with the cleanliness standards, with complaints about unclean rooms and lack of proper maintenance.
Service
1
Service was severely criticized, with reports of uncleaned rooms, delayed response to requests, and mishandling of belongings.
Location
5
Location feedback was not provided in the review.
Room Quality
1
Guests had a terrible experience with room quality, citing uncleaned rooms, lack of basic amenities like toilet paper, and mishandling of belongings.
Amenities
5
Amenities feedback was not provided in the review.
Value for Money
3
Value for money was not explicitly mentioned, but given the negative comments on cleanliness, service, and room quality, it was rated low.
Food and Beverage
5
Food and beverage feedback was not provided in the review.
Overall Experience
2
The overall experience was overwhelmingly negative, with guests advising against recommending the place.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-02 10:34

Property Description

Central Location: Situated near Rizal Park and Intramuros, explore Manila's top attractions with ease.

Modern Amenities: Enjoy a comfortable stay with free WiFi, air conditioning, and a fully equipped kitchenette.

Scenic Views: Relax on the balcony and soak in stunning views of Manila Bay Beach.

Book your stay at Stylish Malate City Hub at Birch Tower now to experience luxury and convenience in the heart of Manila.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host

Check-in and check-out hours:

Location

Guest Reviews

5.4
Based on 7 reviews
Cleanliness: 2
Service: 1
Location: 5
Room Quality: 1
Amenities: 5
Value for Money: 3
Food and Beverage: 5
Overall Experience: 2
M
Mateusz solo traveller pl
1
Worst apartment ever
Pros:

I arrived and already apartment wasn't cleaned on time

Despite asking personel to close doors after they have done cleaning she left it open with my belongings inside

There was no toilet paper provided and after I asked for it it took six days to finally bring it there.

Don't recommend this place

2025-03-31 via Nuitee
R
Ramin solo traveller nl
1
The worst apartment I have ever booked.
Pros:

Nothing. Horrible.

Cons:

They completely misrepresented the apartment. It’s not 4 stars. It’s not even 1 star in my opinion. The apartment is in an extreme poor condition and dirty. I checked in late and went out for dinner and came back to see the horror. I immediately contacted the owner and booking.com. The owner offered to send someone to clean the apartment. However, the condition of the apartment was so poor that cleaning would not even be enough. In addition, the owner needed to make sure everything is clean before the guests arrive. I took the pictures of everything. There were used soaps in the shower with hair on it. Toilet sink was dirty. The kitchen sink was so dirty that I have never seen anything like that. The mattress was disgustingly dirty and they put a thin sheet on it to sleep on it. There was no blanket or sheet to put on. The headrest was so dirty. I slept that night with my clothes on the mattress and cover the pillow with my clothes. The fridge was off and bad smell coming out. There was fluid stains on the door. Unbelievably dirty. I checked out early morning. I contacted the owner for partial refund he didn’t even bother to reply. I offered to send him the pictures for the next guests, he didn’t respond. I complained to booking.com. They didn’t respond. They had 4 stars on the apartment. No protection at all from booking.com against these kind of owners. I flew from Tokyo to see this after long flight. Very disappointing. When things go wrong , booking.com disappears. Never again use there services. FYI. I made a video of the apartment but I can’t only submit pictures. Below are some.

2025-01-20 via Nuitee
B
Brian solo traveller de
2
Very poor
Cons:

No toilet paper, ac noisy af, full of cockroaches, fridge doesnt work

2025-01-14 via Nuitee
B
Bharti review category business travellers in
10
Brilliant stay in Manila
Pros:

One of the best stays in Manila. Sea view from the balcony. Opp Robinsons place. Centrally located Sewell equipped. Will come back if I return to Manila Perfect for solo travellers or couples.

Cons:

Maybe put some sugar and salt in the kitchen. Test was excellent

2024-11-24 via Nuitee
N
Noble young couple ph
9
Superb
Pros:

Location

Cons:

Small

2024-09-04 via Nuitee
F
Faaiqa review category business travellers sa
7
The good place to stay for awhile.
Pros:

The place is accessible to everything I need. I hughly recommend it to future occupants

Cons:

The privilege to personally wash clothings I cannot.

2024-08-31 via Nuitee
N
Noble young couple au
8
Very good
2024-08-12 via Nuitee