Super Hotel O East Fort

Hotels
OYO Rooms
5.9 (90 reviews)
TC - 21/20(18), Killi tower, Near PRS Hospital, Killipalam , Trivandrum , in

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Room service
Lift / Elevator
Luggage storage
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Room was spacious
AC worked well
Friendly staff
Neat and clean toilet
Cons:
Mixed cleanliness feedback
Room furniture was poor
Slow staff response times

Categories

Cleanliness
6.3
Mixed feedback on cleanliness. Some guests mentioned neat and clean rooms, while others complained about dirtiness.
Service
6.8
Service quality varied. Some guests appreciated staff responsiveness, while others had issues with room allocation and slow response times.
Location
6.5
Location received mixed reviews, with some guests praising the access and amenities nearby, while others complained about the lack of restaurants and shops.
Room Quality
6.7
Room quality was a mixed bag. Some guests liked the spacious rooms and working AC, while others highlighted issues with furniture and privacy concerns.
Amenities
6.2
Amenities had mixed feedback with some guests appreciating free bottled water and gym access, while others noted the lack of laundry facilities and nearby attractions.
Value for Money
5.8
Value for money had mixed opinions. Some guests felt the services were subpar for the price, while others found the room rates reasonable considering the facilities.
Food and Beverage
6
Food and beverage services received mixed feedback, with praise for breakfast and cleanliness but complaints about limited dining options and lack of variety.
Overall Experience
6.1
Overall guest experience was average, with a mix of positive and negative reviews. Recommendations were not consistent among guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-01 05:37

Property Description

Luxurious Accommodation: Enjoy 4-star comfort in our air-conditioned rooms with free WiFi to stay connected.

Convenient Amenities: Benefit from room service, a 24-hour front desk, and luggage storage for a hassle-free stay.

Central Location: Explore nearby attractions like Sree Padmanabhaswamy Temple and Napier Museum just a few kilometers away.

Book your stay at Super Hotel O East Fort formerly Killi Tourist Home for a memorable experience in Trivandrum!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Adults stay for Rs. 500 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

5.9
Based on 90 reviews
Cleanliness: 6.3
Service: 6.8
Location: 6.5
Room Quality: 6.7
Amenities: 6.2
Value for Money: 5.8
Food and Beverage: 6
Overall Experience: 6.1
F
Fouzia review category business travellers in
3
Poor
2025-04-03 via Nuitee
B
Benny solo traveller au
9
Unhappy
2025-03-30 via Nuitee
C
Chinnapa solo traveller in
6
Pleasant
2025-03-29 via Nuitee
G
Gnanavelu review category business travellers in
7
Good
2025-03-14 via Nuitee
R
Rajeev solo traveller in
1
No
Pros:

They said no rooms

Cons:

Even I booked they say no rooms

2025-03-14 via Nuitee
G
Gemo family with young children it
1
Bad
2025-02-12 via Nuitee
R
Rajakumar family with young children in
9
Superb
Pros:

The place and access is good, good staff, rooms looks retro

Cons:

There was a ladder near the bathroom window, which made little privacy concern.

2025-02-12 via Nuitee
R
Roy young couple gb
4
Need to improve the standard of the hotel.
Pros:

The toilet was neat and clean. but furniture in the room was very poor. Tv remote was not working. Door locking system is also not standard.

Cons:

Toilet was neat and clean

2025-02-11 via Nuitee
P
Paddy young couple gb
7
Good
2025-02-10 via Nuitee
A
Anand young couple in
1
Bad
Cons:

Even though we booked this hotel, they shifted us to another hotel which was terrible.

2025-02-06 via Nuitee
A
Anna solo traveller de
5
Dismal.
Pros:

Room was spacious. AC worked well.

Cons:

Place was dirty. Sheets had not been changed. Took staff a long time to find fresh sheets. Had to change them myself, no help offered. No hot water.Location is not great either. No restaurants or shops nearby.

2025-02-03 via Nuitee
V
Vijay solo traveller gb
8
Very good
Pros:

The hotel had a reasonably big room and the air conditioner worked perfectly. There was a wall mounted flat screen tv but I didn't use it. The bathroom was clean and bedsheets were changed on request. Bottled drinking water was available for free. The room had a balcony looking out over the street below, though I never used it. There is a gym, with good equipment, in the neighbouring building, which charges 100 rupees per day.

Cons:

The first 3 days there was hardly any water in the bathroom. However, the plumbing was sorted out when I called and complained to the proprietor, who leaves everything to his reception staff and is never present there. There is no laundry facility and no laundries in the vicinity. There are not many restaurants or bars or shopping centers in the area. The hotel is meant for business people as there is nothing much to do in the area.

2025-02-02 via Nuitee
J
Jisna family with young children in
5
Passable
2025-01-29 via Nuitee
A
Angel family with young children sa
1
Bad
2025-01-24 via Nuitee
A
Angel family with young children sa
1
Bad
2025-01-24 via Nuitee
P
P young couple in
8
Very good
Pros:

Bed shit was not cleaned. It was having dirt. All other was almost okay.

2025-01-21 via Nuitee
T
Thomas solo traveller au
3
Poor
Pros:

The location was good and the staff were friendly.

Cons:

The bedding and towels provided were really dirty.

2025-01-20 via Nuitee
M
Mayank group in
7
Good
Pros:

Location very good and staff are very friendly

Cons:

Little bit cleaning issue and bed is little bit hard yo

2025-01-16 via Nuitee
I
Ijas review category business travellers in
8
Very good
2025-01-13 via Nuitee
S
Sanjiv young couple in
6
Needs improvements.
Pros:

Location
I

s Good.

Cons:

No lift,All rooms on second floor,the reception is on ground floor,No intercom.Old worn out furniture.AC was not much effective.Bathroom water some times flows in the Bedroom needs granite strip to avoid such occurances.No Room service.Language is a problem cannot understand English nor Hindi.Needs tea maker in the room.

2025-01-13 via Nuitee