Mercure Hyderabad KCP Banjara Hills, An Accor Hotel

Hotels
Mercure
8.5 (1355 reviews)
Banjara Hills, 6-3-551 , Hyderabad , in

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Tasty breakfast
Cons:
Cleanliness issues
Limited amenities
Room quality concerns

Categories

Cleanliness
7.89
Some reviews mentioned dirty towels and room issues.
Service
9.36
Staff were friendly and helpful across multiple reviews.
Location
9.4
Positive feedback on location in several reviews.
Room Quality
7.85
Several rooms were mentioned as needing improvement.
Amenities
7.38
Limited amenities and issues with air conditioning control noted.
Value for Money
7.84
Mixed feedback on value for the price paid.
Food and Beverage
9.39
Breakfast and food quality praised in many reviews.
Overall Experience
8.86
Overall satisfaction indicated despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:23

Property Description

City and Lake Views
Experience the breathtaking views of both the city and the serene lake from our spacious rooms. Whether it's the Hussain Sagar Lake or the Gautam Buddha Monolith statue, enjoy the picturesque scenery right from your window.

Rooftop Fitness Centre
Stay active and energized at our 24-hour rooftop fitness centre overlooking the beautiful Hussain Sagar Lake. Keep up with your workout routine while enjoying the panoramic views of the surroundings.

Convenient Location
Located just a short drive from the airport and a stone's throw away from Irrum Manzil Metro Station, our hotel offers easy access to major attractions and transportation hubs. Explore the city with ease during your stay.

Book your stay at Mercure Hyderabad KCP Banjara Hills- An AccorHotels brand for a perfect blend of comfort, convenience, and stunning views.

Important information:

Please note that the primary guest checking in under this booking must be at least 18 years of age. In line with government regulations, guest shall provide an original id proof (aadhar card, passport, voter id or driver’s license is accepted as per Hotel’s policy) at the time of check in. All rights of admittance are reserved by the Hotel.

Guests are required to show a original photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People 4 years old and over stay for Rs. 2,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1355 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.4
Room Quality: 7.85
Amenities: 7.38
Value for Money: 7.84
Food and Beverage: 9.39
Overall Experience: 8.86
S
Subrata solo_traveller in
8
Reasonably priced hotel in excellent location.
Pros:

The variety of foods and behaviours of attending staffs were good.

Cons:

The quality of toothbrush provided needs improvement.

2026-04-16 via Nuitee
P
Preetha solo_traveller fi
8
2026-04-14 via Nuitee
D
David Tee extended_group gb
8
2026-04-13 via Nuitee
K
Karthikeyan couple in
10
2026-04-10 via Nuitee
M
mohamed solo_traveller kw
9
2026-04-09 via Nuitee
U
Uddhar couple ae
9
Staff in the hotel are simply good, never seen such a good customer service
Pros:

All the staff were very helpful, especially Dixsha gave excellent customer service. Room size was big.

Cons:

Breakfast had many dishes but it wasn’t as delicious as other hotels.

2026-04-09 via Nuitee
A
Akhil family_with_children gb
9
Delightful hotel
Pros:

Overall a nice experience

2026-04-08 via Nuitee
A
Akhil family_with_children gb
9
Money worth hotel
Pros:

All round a great hotel n restaurant, staffs were super helpful

2026-04-08 via Nuitee
N
NIRAV solo_traveller in
2
2026-04-07 via Nuitee
S
Sanju family_with_children in
8
Good location, could have been more family friendly
Pros:

Location

Cons:

Some hidden elements like breakfast was not included

2026-04-03 via Nuitee
G
Gabriele couple de
10
Der gesamte Aufenthalt im Hotel Mercure hat uns sehr gut gefallen.
Pros:

Das Frühstück war sehr vielfältig und sehr gut. Mr. Sai, Mrs. Afree, Bandali, Bamako und der Chef-Koch Mr. Purna, und alle anderen, haben uns sehr gut betreut. Der Empfang an der Rezeption war ebenfalls sehr freundlich und jederzeit hilfsbereit, speziell Mr. Ali und Mr. Roy. Insgesamt war der Aufenthalt sehr angenehm und das gesamt Personal war außergewöhnlich gut. Wir werden sehr gerne wiederkommen.

Cons:

Wir haben überhaupt keine Beanstandungen.

2026-04-01 via Nuitee
B
Bangalore Rajanna extended_group in
8
2026-03-29 via Nuitee
P
patrick couple ie
9
2026-03-29 via Nuitee
R
Rituraj family_with_children in
6
2026-03-28 via Nuitee
J
James solo_traveller nz
7
2026-03-25 via Nuitee
J
Jihee solo_traveller kr
6
가격대비 퀄리티 하악
Pros:

위치와 조식

Cons:

1. 방에 어메니티가 완벽하게 샛팅되어익지 않음
2. 추가 배드 미리 신청햇는디도 객실레 추가배드 없엇음
3. 머리카락, 화장실 곰팡이 등. 청소 상태 끔직

2026-03-21 via Nuitee
J
Jean Vianney Boris Lainé family_with_children fr
9
2026-03-15 via Nuitee
P
Preeti solo_traveller in
9
2026-03-14 via Nuitee
R
Rajagopal family_with_children in
8
2026-03-05 via Nuitee
A
Alex couple au
10
2026-03-04 via Nuitee