Mercure Hyderabad KCP Banjara Hills, An Accor Hotel

Hotels
•
Mercure
8.5 (1415 reviews)
Banjara Hills, 6-3-551 , Hyderabad , in

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Tasty breakfast
Cons:
Cleanliness issues
Limited amenities
Room quality concerns

Categories

Cleanliness
7.89
Some reviews mentioned dirty towels and room issues.
Service
9.36
Staff were friendly and helpful across multiple reviews.
Location
9.4
Positive feedback on location in several reviews.
Room Quality
7.85
Several rooms were mentioned as needing improvement.
Amenities
7.38
Limited amenities and issues with air conditioning control noted.
Value for Money
7.84
Mixed feedback on value for the price paid.
Food and Beverage
9.39
Breakfast and food quality praised in many reviews.
Overall Experience
8.86
Overall satisfaction indicated despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:23

Property Description

City and Lake Views
Experience the breathtaking views of both the city and the serene lake from our spacious rooms. Whether it's the Hussain Sagar Lake or the Gautam Buddha Monolith statue, enjoy the picturesque scenery right from your window.

Rooftop Fitness Centre
Stay active and energized at our 24-hour rooftop fitness centre overlooking the beautiful Hussain Sagar Lake. Keep up with your workout routine while enjoying the panoramic views of the surroundings.

Convenient Location
Located just a short drive from the airport and a stone's throw away from Irrum Manzil Metro Station, our hotel offers easy access to major attractions and transportation hubs. Explore the city with ease during your stay.

Book your stay at Mercure Hyderabad KCP Banjara Hills- An AccorHotels brand for a perfect blend of comfort, convenience, and stunning views.

Important information:

Please note that the primary guest checking in under this booking must be at least 18 years of age. In line with government regulations, guest shall provide an original id proof (aadhar card, passport, voter id or driver’s license is accepted as per Hotel’s policy) at the time of check in. All rights of admittance are reserved by the Hotel.

Guests are required to show a original photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 1415 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.4
Room Quality: 7.85
Amenities: 7.38
Value for Money: 7.84
Food and Beverage: 9.39
Overall Experience: 8.86
J
jyoti • solo_traveller • in
8
2026-08-08 • via Nuitee
D
Dileep • family_with_children • gb
10
Brilliant
Pros:

Overall experience was really good. Good breakfast and lovely restaurant options

2026-08-07 • via Nuitee
S
SAJID • family_with_children • in
8
Good Value and excellent location.
Pros:

Standalone property in the heart of the city and away from the hustle and bustle of Hyderabad. Free parking.

Cons:

Nothing to complain about.

2026-08-07 • via Nuitee
N
Narendra • couple • in
10
2026-08-07 • via Nuitee
A
Arnav • solo_traveller • in
2
2026-08-06 • via Nuitee
S
Surender • solo_traveller • in
7
2026-08-05 • via Nuitee
E
Emaan • family_with_children • in
5
Over all a good and comfortable stay but can be made more better.
Pros:

The breakfast was excellent and the service by each and every member at the restaurant was exceptionally well , Even thou the bf was suppose to be buffet but everyone received personalised service at the table, Very good management and staff at the Breakfast breakfast and even food was excellent with lots of varieties.

Cons:

The Room was not cleaned well as there were hair all over the place, the dental kit provided was very low quality, Both hair wash and shampoo refilled containers contained the same product, Room Service was very slow and had to call them couple of times to get the stuff to the room, Had visited mercury Mysore few yrs back and felt that was overall better than this location.

2026-08-04 • via Nuitee
K
Kanchana • couple • in
4
Was not as expected.
Pros:

Location and cleanliness

Cons:

Restaurant service on the roof top was very poor. Less staff could not meet our needs when required.

Not worth the money spent for stay.

2026-08-04 • via Nuitee
P
PERUGU • solo_traveller • gb
9
2026-08-03 • via Nuitee
P
Pankaj • solo_traveller • gb
10
Pros:

Everything . Breakfast amazing, location amazing, 5 star.

Cons:

Nothing

2026-08-03 • via Nuitee
S
Suresh • couple • in
8
2026-07-25 • via Nuitee
A
Anand • extended_group • in
10
2026-07-25 • via Nuitee
G
Gowtham • couple • au
8
2026-07-20 • via Nuitee
S
Sai • couple • au
10
2026-07-17 • via Nuitee
S
Sameer • solo_traveller • in
8
2026-07-12 • via Nuitee
N
Nilesh • couple • in
7
2026-07-09 • via Nuitee
K
Kaltham • couple • ae
1
2026-07-08 • via Nuitee
K
Kasturi • family_with_children • in
10
2026-07-06 • via Nuitee
R
Rashmi • solo_traveller • qa
8
Overall comfortable stay and I would use the hotel again but it can be good to great.
Pros:

Very courteous staff. Room is spacious. I wanted a hard pillow. Hotel staff took ages to find one but eventually they did, which I am happy about.

Cons:

Bathroom fitting could do with an upgrade. Hand shower needs updating. Water pressure and quantity (shower head) are not great if you don't want to use the rain shower. Rain shower keeps dripping water on head even while using the hand shower. Bathroom sink tap is old and not polished. Body lotion dispenser head was broken. All the dispensers do not seem to have been cleaned and maintained for years and quality of products is very average. All pillows are soft and old. Keep other pillow options available on request. Housekeeping definitely needs some attention with these items which are very important for guests.

2026-07-04 • via Nuitee
S
Sonawane • solo_traveller • in
1
2026-07-03 • via Nuitee