Mercure Hyderabad KCP Banjara Hills, An Accor Hotel

Hotels
•
Mercure
8.5 (1410 reviews)
Banjara Hills, 6-3-551 , Hyderabad , in

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Tasty breakfast
Cons:
Cleanliness issues
Limited amenities
Room quality concerns

Categories

Cleanliness
7.89
Some reviews mentioned dirty towels and room issues.
Service
9.36
Staff were friendly and helpful across multiple reviews.
Location
9.4
Positive feedback on location in several reviews.
Room Quality
7.85
Several rooms were mentioned as needing improvement.
Amenities
7.38
Limited amenities and issues with air conditioning control noted.
Value for Money
7.84
Mixed feedback on value for the price paid.
Food and Beverage
9.39
Breakfast and food quality praised in many reviews.
Overall Experience
8.86
Overall satisfaction indicated despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:23

Property Description

City and Lake Views
Experience the breathtaking views of both the city and the serene lake from our spacious rooms. Whether it's the Hussain Sagar Lake or the Gautam Buddha Monolith statue, enjoy the picturesque scenery right from your window.

Rooftop Fitness Centre
Stay active and energized at our 24-hour rooftop fitness centre overlooking the beautiful Hussain Sagar Lake. Keep up with your workout routine while enjoying the panoramic views of the surroundings.

Convenient Location
Located just a short drive from the airport and a stone's throw away from Irrum Manzil Metro Station, our hotel offers easy access to major attractions and transportation hubs. Explore the city with ease during your stay.

Book your stay at Mercure Hyderabad KCP Banjara Hills- An AccorHotels brand for a perfect blend of comfort, convenience, and stunning views.

Important information:

Please note that the primary guest checking in under this booking must be at least 18 years of age. In line with government regulations, guest shall provide an original id proof (aadhar card, passport, voter id or driver’s license is accepted as per Hotel’s policy) at the time of check in. All rights of admittance are reserved by the Hotel.

Guests are required to show a original photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People 4 years old and over stay for Rs. 2,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1410 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.4
Room Quality: 7.85
Amenities: 7.38
Value for Money: 7.84
Food and Beverage: 9.39
Overall Experience: 8.86
N
Nilesh • couple • in
7
2026-07-09 • via Nuitee
K
Kaltham • couple • ae
1
2026-07-08 • via Nuitee
K
Kasturi • family_with_children • in
10
2026-07-06 • via Nuitee
R
Rashmi • solo_traveller • qa
8
Overall comfortable stay and I would use the hotel again but it can be good to great.
Pros:

Very courteous staff. Room is spacious. I wanted a hard pillow. Hotel staff took ages to find one but eventually they did, which I am happy about.

Cons:

Bathroom fitting could do with an upgrade. Hand shower needs updating. Water pressure and quantity (shower head) are not great if you don't want to use the rain shower. Rain shower keeps dripping water on head even while using the hand shower. Bathroom sink tap is old and not polished. Body lotion dispenser head was broken. All the dispensers do not seem to have been cleaned and maintained for years and quality of products is very average. All pillows are soft and old. Keep other pillow options available on request. Housekeeping definitely needs some attention with these items which are very important for guests.

2026-07-04 • via Nuitee
S
Sonawane • solo_traveller • in
1
2026-07-03 • via Nuitee
S
Shayma • family_with_children • qa
9
Very clean and nice place only need to improve food experience for non Indian people
Pros:

Clean, comfy and near to center of Hyderabad

Cons:

Variety of food
Mainly Indian food

2026-07-03 • via Nuitee
T
Tim • solo_traveller • de
7
2026-07-03 • via Nuitee
D
Daniyar • extended_group • kz
9
2026-07-02 • via Nuitee
D
Deepak • solo_traveller • in
10
Pros:

Good experience. Patiya Saleha from sales team was really and helped to organised a conference seemlessly. She was available even on her week off and helped facilitate and even accommodating late check out request

2026-06-29 • via Nuitee
A
Anav • solo_traveller • in
10
Lovely Stay
Pros:

Had a short stay at Mercure Hyderabad, and I must say I was thoroughly impressed.

The check-in process was seamless, and special thanks to Front Office Manager Mr. Suraj for finding a practical solution to my payment issue. It’s clear he’s leading a strong team. Krish made check-in effortless, Nagendra patiently assisted with the payment process, and Shubham ensured a smooth early-morning checkout. Together, they embody something increasingly rare today: genuine warmth in hospitality.

The experience extends beyond the front desk. Sukhdev and Chitrasen at the porch welcomed me with a smile every time I stepped in or out, adding a personal touch that never went unnoticed.

The rooms are comfortable, but it’s the people who make Mercure feel like a home away from home. Will definitely be back again

2026-06-29 • via Nuitee
K
Kushal • couple • in
10
2026-06-28 • via Nuitee
I
Inaiya • solo_traveller • us
5
2026-06-27 • via Nuitee
S
Sunil • couple • in
8
Very comfortable stay, good food and nic staff
Pros:

The location, intl brand, part of Accor

Cons:

The people could have been a bit more nicer to deal with

2026-06-27 • via Nuitee
H
hussain • solo_traveller • mv
10
2026-06-26 • via Nuitee
E
Er Saujanya • solo_traveller • in
10
Room Service is poor rest all is superbb . Middlle lift is making disturbing noises of wires . Please check .
Pros:

Location

Cons:

Room Service . Though Mr Amit Kumar Singh sorted it out . He was a great host .

2026-06-23 • via Nuitee
S
shah • couple • in
10
2026-06-22 • via Nuitee
M
Malayil Abraham • couple • gb
8
Will come again
Pros:

Good location, clean

Cons:

Lied everything

2026-06-21 • via Nuitee
M
Mohammed Sohail • family_with_children • ae
5
2026-06-16 • via Nuitee
R
R • solo_traveller • in
9
2026-06-15 • via Nuitee
P
Prasad • family_with_children • in
9
2026-06-14 • via Nuitee