Miller & Carter Sheffield by Innkeeper's Collection

Hotels
8.4 (2093 reviews)
Miller & Carter Sheffield by Innkeeper's Collection 55 Surrey Street , Sheffield , gb

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Facilities

Non-smoking rooms
Restaurant
Family rooms
Lift / Elevator
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Friendly staff
Cons:
Poor breakfast service
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.73
Multiple mentions of cleanliness issues, such as dusty rooms and dirty windows.
Service
8.7
Generally positive feedback about staff and overall service, despite some issues during breakfast.
Location
9.24
Consistently highlighted as a strong point, with remarks on being central and close to attractions.
Room Quality
8.19
Comments on clean and comfortable rooms, but some issues with room features (e.g., lack of views).
Amenities
8.72
Mentioned amenities were appreciated, but some were found lacking (e.g., breakfast arrangements).
Value for Money
8.18
Good value for location and comfort, but some complaints about breakfast not meeting expectations.
Food and Beverage
7.73
Noted dissatisfaction with food experience during breakfast; however, some enjoys food quality.
Overall Experience
8.7
General sentiment of satisfaction with the stay, although some issues were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:47

Property Description

Luxurious Accommodations
Experience comfort and style at Miller & Carter Sheffield by Innkeeper's Collection. Each room is equipped with modern amenities including a flat-screen TV, plush bedding, and a private bathroom. Relax in elegance and enjoy a good night's sleep during your stay.

Delicious Dining Options
Indulge your taste buds at our on-site restaurant and bar. Start your day right with a hearty Full English/Irish or vegetarian breakfast. Whether you're craving a gourmet meal or a casual drink, our dining options are sure to satisfy your culinary desires.

Convenient Location
Located in the heart of Sheffield City Centre, our hotel is the perfect base for exploring the city's top attractions. With key landmarks like FlyDSA Arena and Chatsworth House just a short distance away, you'll be in the midst of all the action.

Book now to elevate your travel experience at Miller & Carter Sheffield by Innkeeper's Collection.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 2093 reviews
Cleanliness: 7.73
Service: 8.7
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 8.7
A
amanda • couple • gb
10
Lovely room, comfy bed, excellent all round
2026-02-14 • via Nuitee
M
Michaela • couple • gb
8
Great location, perfect for the theatre
Pros:

Location and room was a good size

Cons:

Tricky finding the way into the hotel section

2026-02-14 • via Nuitee
A
Andrew • couple • gb
3
Very cold
Cons:

Room had very cold aircon which was impossible to control or raise temperatures which made for a very uncomfortable night.

2026-02-14 • via Nuitee
M
Megan • couple • gb
9
Lovely
Pros:

The room was warm, spacious and had everything we needed. The bed was comfortable and the bathroom was a good size and very clean! The staff we lovely and very helpful

2026-02-14 • via Nuitee
L
Liam • solo_traveller • gb
7
2026-02-14 • via Nuitee
J
Janet • couple • gb
10
2026-02-13 • via Nuitee
I
Ian • couple • gb
10
2026-02-12 • via Nuitee
I
Ineta • solo_traveller • nl
9
2026-02-11 • via Nuitee
K
Kaya • couple • gb
1
2026-02-10 • via Nuitee
T
trumpty67 • couple • gb
10
Great
Pros:

Great location fantastic hotel for the price

Cons:

Nothing

2026-02-09 • via Nuitee
B
Bekey • couple • gb
6
2026-02-09 • via Nuitee
E
Ella • couple • gb
9
2026-02-08 • via Nuitee
E
Elaine • couple • gb
10
Weekend to watch a show
Pros:

Brilliant breakfast. Great bed slept like a log. Had

food in restaurant great atmosphere.

Cons:

Only had a small piece of of tomato with my steak 😀

2026-01-31 • via Nuitee
J
Julie • couple • gb
10
2026-01-31 • via Nuitee
G
Gareth • couple • gb
7
Pros:

Location is good, clean good size rooms, massive bed.

2026-01-31 • via Nuitee
S
Stuart • couple • gb
9
Pros:

Lush bed and pillows ,,best shower ever

Cons:

Nothing at all

2026-01-31 • via Nuitee
S
Stephen • solo_traveller • gb
9
2026-01-29 • via Nuitee
A
Amy • couple • gb
7
Was a great location and staff were fairly attentive but some small elements let it down regarding facilities and oversi
Pros:

Good location, very convenient & easy access.

Cons:

Cleanliness was satisfactory but there was a dirty pint glass left in the room from previous guests and drainage facilities in bathroom were slow and clogged. We weren’t able to pay for early check in at all over the weekend but staff were happy to hold on to bags. Baggage hold was just leaving bags out in the restaurant near the bar without any form of security or tags on them - felt slightly risky just leaving them in the window of the bar for anyone to swipe, wasn’t asked for proof of ownership when collecting the bag also.

2026-01-29 • via Nuitee
A
Andrew • couple • gb
9
2026-01-27 • via Nuitee
E
Elizabeth • solo_traveller • gb
10
Great location, very clean, spacious room
Pros:

Great central location. Very convenient having your room, bar and restaurant in one building. I travel for work alone and Sheffield can sometimes be a worry to walk alone, feeling like I can stay put all evening is a plus.

Cons:

Nothing

2026-01-27 • via Nuitee