Miller & Carter Sheffield by Innkeeper's Collection

Hotels
8.4 (2326 reviews)
Miller & Carter Sheffield by Innkeeper's Collection 55 Surrey Street , Sheffield , gb

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Facilities

Non-smoking rooms
Restaurant
Heating
Family rooms
Lift / Elevator
Bar
Daily housekeeping
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Friendly staff
Cons:
Poor breakfast service
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.73
Multiple mentions of cleanliness issues, such as dusty rooms and dirty windows.
Service
8.7
Generally positive feedback about staff and overall service, despite some issues during breakfast.
Location
9.24
Consistently highlighted as a strong point, with remarks on being central and close to attractions.
Room Quality
8.19
Comments on clean and comfortable rooms, but some issues with room features (e.g., lack of views).
Amenities
8.72
Mentioned amenities were appreciated, but some were found lacking (e.g., breakfast arrangements).
Value for Money
8.18
Good value for location and comfort, but some complaints about breakfast not meeting expectations.
Food and Beverage
7.73
Noted dissatisfaction with food experience during breakfast; however, some enjoys food quality.
Overall Experience
8.7
General sentiment of satisfaction with the stay, although some issues were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:47

Property Description

Luxurious Accommodations
Experience comfort and style at Miller & Carter Sheffield by Innkeeper's Collection. Each room is equipped with modern amenities including a flat-screen TV, plush bedding, and a private bathroom. Relax in elegance and enjoy a good night's sleep during your stay.

Delicious Dining Options
Indulge your taste buds at our on-site restaurant and bar. Start your day right with a hearty Full English/Irish or vegetarian breakfast. Whether you're craving a gourmet meal or a casual drink, our dining options are sure to satisfy your culinary desires.

Convenient Location
Located in the heart of Sheffield City Centre, our hotel is the perfect base for exploring the city's top attractions. With key landmarks like FlyDSA Arena and Chatsworth House just a short distance away, you'll be in the midst of all the action.

Book now to elevate your travel experience at Miller & Carter Sheffield by Innkeeper's Collection.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 2326 reviews
Cleanliness: 7.73
Service: 8.7
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 8.7
A
Allan • couple • gb
9
Great location & comfortable stay
Pros:

Good sized room
Very comfortable bed
Excellent shower
Tasty breakfast
Great location

Cons:

Nothing

2026-07-04 • via Nuitee
E
Eamon Kearney • solo_traveller • ie
9
Pros:

Great spot with legendary steak and great surroundings. Sheffield definitely impressed

Cons:

Parking was not on site. However Q Park on Charles St is but a 4 min walk away.

2026-07-04 • via Nuitee
G
Gary • couple • gb
9
Very well designed rooms , excellent furniture, very comfy bed and the best location in Sheffield
Pros:

Lovely room
Great location

Cons:

A lobby would be nice!
No bar of soap
No bottle of water

2026-07-03 • via Nuitee
S
Sandra • couple • nz
7
Just ok for 2 nights. Wouldn’t stay again.
Pros:

Bed was comfortable but small.
The room was clean.

Cons:

It’s tricky to get to your room. Entrance is through the restaurant initially. You then take your bags up stairs through 2 doors to the lift. Up the lift then through 2 more doors then down more stairs. It was annoying.
There was a funny smell in the hallway and our room. Got used to when you were in the room but when you came back it wasn’t good. And no I didn’t mention it as what could be done?
No face cloths/wash cloths.
No parking at the hotel which we did know in advance. The closest parking building recommended by the hotel was close but 2 nights cost us £50.

2026-07-03 • via Nuitee
H
harden • solo_traveller • gb
10
Pros:

Everything about this place was great. Lovely room, really good food and pleasant staff

Cons:

Nothing

2026-07-03 • via Nuitee
D
David • couple • gb
9
2026-07-02 • via Nuitee
G
Gary • couple • gb
9
Good room near to thearters and restaurants and city centre
Pros:

The room very good and quiet

Cons:

Nothing

2026-07-02 • via Nuitee
S
Steven • solo_traveller • gb
9
Pros:

Everything was good, quality rooms fully equipt

2026-07-01 • via Nuitee
C
Carolyn • solo_traveller • gb
2
Great location but not wonderful
Pros:

The location is perfect for central Sheffield.

Cons:

The drain smell throughout the building, check in staff not very helpful, being given a double bed when booked a twin room.

2026-07-01 • via Nuitee
L
Lucy • solo_traveller • gb
10
2026-06-29 • via Nuitee
S
Steven • solo_traveller • gb
9
Perfect for attending a weekend conference in central Sheffield.
Pros:

Location

Cons:

The front desk is actually the restaurant. So the hotel is kind of a side offering. No lobby.

2026-06-29 • via Nuitee
T
Tracey • couple • gb
10
Very good impressed, good location, lovely rooms and great breakfast
Pros:

The breakfast was excellent, we were very impressed,
The rooms had air conditioning and were a very comfortable temperature and very clean and well presented.

2026-06-27 • via Nuitee
C
Christian • solo_traveller • gb
6
2026-06-25 • via Nuitee
S
sarah • solo_traveller • gb
6
Cons:

Very small room for the price for a night

2026-06-25 • via Nuitee
C
Cesar • solo_traveller • fr
10
Pros:

L'emplacement et la tranquillité

2026-06-24 • via Nuitee
R
Rebecca • couple • gb
8
Comfortable and central with great breakfast
Pros:

Excellent central location, great breakfast with good choices

Cons:

Reception not 24h

2026-06-24 • via Nuitee
A
Austen • solo_traveller • gb
8
Pros:

Location. Staff excellent.

2026-06-24 • via Nuitee
N
Natalie • couple • gb
10
2026-06-24 • via Nuitee
M
Maria • couple • gb
9
Perfect location in city centre , lovely staff and great food!
Pros:

Location is very central and lovely staff . Breakfast was very good and we also had excellent evening meal there too !

2026-06-23 • via Nuitee
L
Lynne • solo_traveller • gb
9
Pros:

Location and breakfast

Cons:

Nothing

2026-06-20 • via Nuitee