Miller & Carter Sheffield by Innkeeper's Collection

Hotels
8.4 (2117 reviews)
Miller & Carter Sheffield by Innkeeper's Collection 55 Surrey Street , Sheffield , gb

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Facilities

Non-smoking rooms
Restaurant
Family rooms
Lift / Elevator
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Friendly staff
Cons:
Poor breakfast service
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.73
Multiple mentions of cleanliness issues, such as dusty rooms and dirty windows.
Service
8.7
Generally positive feedback about staff and overall service, despite some issues during breakfast.
Location
9.24
Consistently highlighted as a strong point, with remarks on being central and close to attractions.
Room Quality
8.19
Comments on clean and comfortable rooms, but some issues with room features (e.g., lack of views).
Amenities
8.72
Mentioned amenities were appreciated, but some were found lacking (e.g., breakfast arrangements).
Value for Money
8.18
Good value for location and comfort, but some complaints about breakfast not meeting expectations.
Food and Beverage
7.73
Noted dissatisfaction with food experience during breakfast; however, some enjoys food quality.
Overall Experience
8.7
General sentiment of satisfaction with the stay, although some issues were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:47

Property Description

Luxurious Accommodations
Experience comfort and style at Miller & Carter Sheffield by Innkeeper's Collection. Each room is equipped with modern amenities including a flat-screen TV, plush bedding, and a private bathroom. Relax in elegance and enjoy a good night's sleep during your stay.

Delicious Dining Options
Indulge your taste buds at our on-site restaurant and bar. Start your day right with a hearty Full English/Irish or vegetarian breakfast. Whether you're craving a gourmet meal or a casual drink, our dining options are sure to satisfy your culinary desires.

Convenient Location
Located in the heart of Sheffield City Centre, our hotel is the perfect base for exploring the city's top attractions. With key landmarks like FlyDSA Arena and Chatsworth House just a short distance away, you'll be in the midst of all the action.

Book now to elevate your travel experience at Miller & Carter Sheffield by Innkeeper's Collection.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 2117 reviews
Cleanliness: 7.73
Service: 8.7
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 8.7
T
Tina • couple • gb
7
Great location but poor sleep sadly
Pros:

Great location, spotlessly clean with easy check in and good breakfast.

Cons:

I slept really badly, well hardly at all due to very noisy extractor fan all night.
I mentioned this to the manager who just drugged it off. No apology or regret.

2026-03-07 • via Nuitee
B
Brian • couple • gb
8
Very nice.
Pros:

Location, cleanliness.

2026-03-07 • via Nuitee
S
Stephen • couple • gb
10
Pros:

Location

Cons:

Leaving

2026-03-07 • via Nuitee
A
Alan • couple • gb
10
Comfortable stay easy access to all amenities
Pros:

Very pleasant room ideal location

Cons:

Nothing

2026-03-06 • via Nuitee
C
claire • couple • gb
9
Very enjoyable
Pros:

Fabulous location comfy bed lovely staff fantastic breakfast

Cons:

Lumpy pillows

2026-03-06 • via Nuitee
N
Nerrice • family_with_children • gb
3
Poor
Pros:

The location

Cons:

Room had no ventilation, shower made water all over the floor. No staff rooms hard to find. Wouldn’t not stay there again

2026-03-06 • via Nuitee
G
Glen • couple • gb
9
2026-03-06 • via Nuitee
D
David • couple • gb
9
Pros:

Clean , comfortable and quiet room.

2026-03-05 • via Nuitee
F
Federica • solo_traveller • it
10
Ritornerei volentieri
Pros:

Centralissima e personale molto gentile! La camera era molto spaziosa e comoda

Cons:

/

2026-03-05 • via Nuitee
M
Matthew • solo_traveller • gb
8
Pros:

Covenience

Cons:

Had a slight smell in the room

2026-03-04 • via Nuitee
A
Andrew • solo_traveller • gb
10
2026-03-04 • via Nuitee
M
Michelle • couple • gb
10
2026-03-03 • via Nuitee
O
Oliver • solo_traveller • gb
10
2026-03-03 • via Nuitee
C
Chris • couple • gb
8
Pros:

The room was lovely, staff were very friendly and helpful, the location is fantastic for exploring the city.

Cons:

We would have liked a more secure bag store on site for the check out day.

2026-03-02 • via Nuitee
S
Stephen • couple • gb
9
Excellent location, a stones throw from many attractions.. spot on
Pros:

Location is in the heart of the city centre close to many tourist destinations. Got a great price
for the room which was clean, comfortable
& met our expectations. Would highly recommend

Cons:

Asked for city views but room was located at rear of property, but to be honest it was great as it was away from any potential street/ traffic noise.

2026-03-01 • via Nuitee
A
Alison • extended_group • gb
10
Fabulous weekend
Pros:

Fabulous hotel not far to walk from the train station. Close to the crucible and the corporation venue. Rooms were excellent and comfortable with air conditioning. Even though it was in the centre it was very quiet. Breakfast was really good we opted for the cooked breakfast which was very good.

2026-03-01 • via Nuitee
S
Susan • couple • gb
10
Excellent location, friendly staff. Value for money
Pros:

Location

2026-02-28 • via Nuitee
R
rachel • couple • gb
9
2026-02-28 • via Nuitee
K
Kay • couple • gb
10
Great value for money
Pros:

Location, price, large room, comfortable bed, clean and well maintained.

Cons:

Nothing

2026-02-28 • via Nuitee
H
Holly • couple • gb
7
Poor cleanliness but otherwise good value for money
Pros:

The location in Sheffield was handy and check-in/out were easy and at convenient times. The room was a decent size and comfortable. The coffee facilities in the room were good.

Cons:

The bathroom in particular was very dirty. One of the towels had several marks on it and the floor had visible dirt. The view from the window was fully obstructed so there was very little light. The toilet paper had odd marks on it.

2026-02-23 • via Nuitee