Miller & Carter Sheffield by Innkeeper's Collection

Hotels
8.4 (2352 reviews)
Miller & Carter Sheffield by Innkeeper's Collection 55 Surrey Street , Sheffield , gb

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Facilities

Non-smoking rooms
Restaurant
Heating
Family rooms
Lift / Elevator
Bar
Daily housekeeping
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Friendly staff
Cons:
Poor breakfast service
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.73
Multiple mentions of cleanliness issues, such as dusty rooms and dirty windows.
Service
8.7
Generally positive feedback about staff and overall service, despite some issues during breakfast.
Location
9.24
Consistently highlighted as a strong point, with remarks on being central and close to attractions.
Room Quality
8.19
Comments on clean and comfortable rooms, but some issues with room features (e.g., lack of views).
Amenities
8.72
Mentioned amenities were appreciated, but some were found lacking (e.g., breakfast arrangements).
Value for Money
8.18
Good value for location and comfort, but some complaints about breakfast not meeting expectations.
Food and Beverage
7.73
Noted dissatisfaction with food experience during breakfast; however, some enjoys food quality.
Overall Experience
8.7
General sentiment of satisfaction with the stay, although some issues were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:47

Property Description

Luxurious Accommodations
Experience comfort and style at Miller & Carter Sheffield by Innkeeper's Collection. Each room is equipped with modern amenities including a flat-screen TV, plush bedding, and a private bathroom. Relax in elegance and enjoy a good night's sleep during your stay.

Delicious Dining Options
Indulge your taste buds at our on-site restaurant and bar. Start your day right with a hearty Full English/Irish or vegetarian breakfast. Whether you're craving a gourmet meal or a casual drink, our dining options are sure to satisfy your culinary desires.

Convenient Location
Located in the heart of Sheffield City Centre, our hotel is the perfect base for exploring the city's top attractions. With key landmarks like FlyDSA Arena and Chatsworth House just a short distance away, you'll be in the midst of all the action.

Book now to elevate your travel experience at Miller & Carter Sheffield by Innkeeper's Collection.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 2352 reviews
Cleanliness: 7.73
Service: 8.7
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 8.7
B
Buckley • solo_traveller • gb
10
Excellent location
Pros:

Everything

Cons:

No complaints

2026-07-25 • via Nuitee
K
Katie • solo_traveller • gb
8
Pros:

V central

2026-07-25 • via Nuitee
H
Heather • couple • gb
10
Excellent
Pros:

Excellent location & everything we needed within the hotel or around the vicinity

2026-07-25 • via Nuitee
J
Jonathan • solo_traveller • gb
10
Excellent city centre hotel with good staff at a great price
Pros:

Great central location with all the facilities I needed

Cons:

No parking - but I knew that

2026-07-25 • via Nuitee
L
Liam • solo_traveller • gb
9
2026-07-22 • via Nuitee
C
Claire • solo_traveller • ae
8
2026-07-22 • via Nuitee
T
Tamami • couple • gb
9
Perfect place to stay in Sheffield!
Pros:

The staff at the check in was very friendly, our room was clean and comfortable, good shower too! And although it is in the middle of the centre, it was really quiet during the night.

Cons:

Nothing! We had a good stay there… if they could start the breakfast at 6.30, it would have been good because we had to check out at 7.15am, so we had breakfast from supermarket.

2026-07-21 • via Nuitee
W
Wendy • solo_traveller • gb
10
Excellent stay
Pros:

The staff was lovely . Very approachable.

Cons:

Nothing.

2026-07-21 • via Nuitee
A
Allan • solo_traveller • gb
9
2026-07-21 • via Nuitee
S
Samantha • family_with_children • gb
5
Pros:

Close to center, friendly staff.

Cons:

Room smelled of drains and needed a good dusting

2026-07-20 • via Nuitee
A
Andy Skarpellis GM • extended_group • gb
9
2026-07-20 • via Nuitee
T
THOMAS • solo_traveller • gb
10
Great place to stay
Pros:

Everything Location ,access to shops station, staff were great 👍 easy to get to places of interest using public transport trams buses trains. Will definitely stay at Miller&Carter next time we in Sheffield.

Cons:

Couldn't find the Hair Dryer 😫
😁

2026-07-20 • via Nuitee
A
Ard • couple • nl
9
Nice stay in the centre of Sheffield
Pros:

Nice hotel smack in the centre of the city. Decent rooms.

Cons:

The Windows can not be opened.

2026-07-18 • via Nuitee
K
Katya • solo_traveller • it
9
2026-07-18 • via Nuitee
L
Luis Alfredo • solo_traveller • gb
10
Great location at nice price
Pros:

The location was ideal, right next to the city centre.

2026-07-18 • via Nuitee
E
Elaine • extended_group • gb
10
2026-07-18 • via Nuitee
J
Joanne • family_with_children • gb
7
Pros:

Location

Cons:

Smell of drains

2026-07-17 • via Nuitee
C
Chris • couple • gb
10
2026-07-17 • via Nuitee
F
Fay • couple • gb
9
Great central modern stay with AC
Pros:

The location was perfect, the room was clean and felt new.

Cons:

We had a good stay, just had to remind the cleaners to service our room

2026-07-16 • via Nuitee
S
Simon • solo_traveller • gb
9
2026-07-15 • via Nuitee