Homewood Suites By Hilton Downers Grove Chicago, Il

Hotels
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Homewood Suites by Hilton
8.6 (310 reviews)
1500 Opus Place , Downers Grove , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Great location
Good breakfast
Cons:
Cleaning issues with some amenities
Minor maintenance concerns

Categories

Cleanliness
8.35
Generally clean, but some concerns about room cleanliness and pool conditions.
Service
8.95
Staff was friendly, helpful, and accommodating throughout the stay.
Location
8.55
Conveniently located near food, shopping, and entertainment options.
Room Quality
8.45
Rooms were spacious and comfortable, though there were some maintenance issues mentioned.
Amenities
8.25
Amenities were good, but some concerns about cleanliness.
Value for Money
8.65
Good overall value considering room quality and service.
Food and Beverage
8.75
Breakfast options were appreciated, though some items could be improved.
Overall Experience
8.85
Overall enjoyable experience with positive aspects outweighing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:22

Property Description

Convenient Location
Homewood Suites By Hilton Downers Grove Chicago, Il is the perfect choice, located just 33 km from United Center with easy access to transportation hubs and popular attractions.

Modern Amenities
Enjoy the convenience of a fitness center, indoor pool, and business center during your stay. Free WiFi, a 24-hour front desk, and an ATM are also available for your comfort.

Comfortable Accommodation
Relax in well-equipped guest rooms featuring a TV, kitchenette, air conditioning, and a desk. Start your day with a variety of breakfast options including buffet, continental, and American choices.

Book now and experience a delightful stay at Homewood Suites By Hilton Downers Grove Chicago, Il.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Fri, May 29, 2026 until Tue, Sep 1, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 310 reviews
Cleanliness: 8.35
Service: 8.95
Location: 8.55
Room Quality: 8.45
Amenities: 8.25
Value for Money: 8.65
Food and Beverage: 8.75
Overall Experience: 8.85
S
Smith • couple • us
10
2026-10-24 • via Nuitee
C
Chaquita • couple • us
9
2026-10-08 • via Nuitee
L
Laura • couple • us
8
Cons:

Advertised Dining Services at the "restaurant" bar was odd. Only one person to work who has a scheduled break from 7:15-7:45 pm. This occurred several nights. So no food service could be ordered 15 or 20 mins before the break and after the break was a line of people waiting to order. Effectively cut out the dinner hour.
The posted operating hours in the hotel and on the website were only from 5-11 or similar to that. Why would the bar and food service shut down for breaks without notice or postings.
The temporary manager on site (he was from another location filling in) was sorry and trying to help by taking orders during the break time.

2026-09-17 • via Nuitee
A
ainatnoemi15pr • couple • us
10
2026-09-08 • via Nuitee
K
Kendra • family_with_children • us
8
Pros:

Very family oriented

Cons:

The rooms need upgrading

2026-09-07 • via Nuitee
T
Tahmid • couple • us
10
Pros:

Very clean and spacious

2026-09-07 • via Nuitee
S
showchu • extended_group • tw
7
清潔度再加強
Pros:

地點交通方便

Cons:

設施有點舊了，簡易廚房的子效能不好

2026-08-20 • via Nuitee
S
showchu • extended_group • tw
7
Pros:

服務親切

Cons:

設備要汰換

2026-08-20 • via Nuitee
D
Dunte • couple • us
1
2026-08-18 • via Nuitee
F
Frank • couple • us
10
2026-08-07 • via Nuitee
M
Michaela • extended_group • us
8
It did enough to make the stay enjoyable.
Pros:

The staff, especially Brittnii and Josue, were wonderful. It was a very quiet building. I really liked the little kitchen area in the room.

Cons:

When we tried to check in, the system was down and we had to wait in the lobby for quite a while. Eventually, we were given a room to rest in while we waited for the system to come back online, but not both of the rooms we had paid for. When we got back from dinner, the system was back online and we were able to get the second room and keys. When we went to bed that night, one room was struggling with the AC and the other did not have a fitted sheet on the bed (just another flat sheet).

2026-08-03 • via Nuitee
R
Rahima • extended_group • us
10
2026-06-22 • via Nuitee
P
Paul • solo_traveller • us
7
Pros:

Minor repairs on some room required. Informed staff member on checkout and she quickly made note of same in what I presume was a maintenance issue log. None of the issues were "fatal" to my recommending hotel for short or extended stay

Cons:

see above

2026-06-09 • via Nuitee
N
Natasha • couple • us
8
2026-05-25 • via Nuitee
E
Edgar • couple • us
9
Great stay, would come back again
Pros:

Everything was perfect

Cons:

The TVs in the room were very dimmed, couldn't find a way to make it brighter.

2026-04-27 • via Nuitee
J
Jill • couple • us
6
Good
Pros:

The pool was under construction

Cons:

It looks as though the construction has stopped and was just left to sit.

2026-04-24 • via Nuitee
M
Margery • family_with_children • us
4
Accessible needs overhaul
Pros:

Fully stocked kitchen and view

Cons:

Booked accessible room and it really was barely accessible. Dresser blocked entry to bed, bed too high for a wheelchair user, toilet too low.
Room had drugs in it, floor dirty. 40 minutes to clean it for us and the compensation was a single entree for two people.

2026-04-10 • via Nuitee
T
Tracy • couple • us
8
It was very peaceful away from the world
Pros:

It was clean and comfortable

Cons:

The mold in the coffee pot

2026-04-06 • via Nuitee
W
Williams • family_with_children • us
10
Pros:

Nice staff

Cons:

That the pool was out of order

2026-04-06 • via Nuitee
D
Dasha • couple • us
3
I wasted 215$
Cons:

They gave me a dirty room. Then it was so hot in the whole hotel . Pool was not working. They didn’t have tooth brushes

2026-03-23 • via Nuitee