Al Ansar Palace Golden Tulip Hotel

Hotels
7 (611 reviews)
Central Area , Al Madinah , SA

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Old furniture

Categories

Cleanliness
5.58
Mixed reviews noted issues with cleanliness and old furniture.
Service
8.55
Staff were consistently praised for their friendliness and helpfulness, particularly Abdel Fattah.
Location
8.59
Many reviews highlighted the excellent location of the hotel near religious sites.
Room Quality
5.04
Several mentions of old furniture and small room size, indicating lower satisfaction.
Amenities
7.07
No specific comments mentioned; standard quality for this hotel tier.
Value for Money
7.03
Overall value considered reasonable according to several reviews.
Food and Beverage
7.08
Lack of specific feedback; standard quality for this hotel tier.
Overall Experience
7.05
General satisfaction expressed, with some positive notes balancing out negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:44

Property Description

​Welcome to Al Ansar Palace Hotel, just steps away from the Prophet's Mosque. Modern Rooms with Amenities include minibars and flat-screen TVs. Guests can indulge in 24-hour room service and dine at our upscale Al Ansar restaurant. Café and Delights are also available for a cozy relaxation experience. Enjoy free WiFi throughout the hotel. Book now for a memorable stay at Al Ansar Palace Hotel.

Important information:

Please note that any credit card used for either pre-payment or charges on-site must be in the name of the guest and the same card must be presented for verification upon check-in along with the ID (Passport or National ID). If the guest staying is not the cardholder or if the credit card used cannot be produced at the time of check-in, the guest must provide alternate payment arrangements.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

7
Based on 611 reviews
Cleanliness: 5.58
Service: 8.55
Location: 8.59
Room Quality: 5.04
Amenities: 7.07
Value for Money: 7.03
Food and Beverage: 7.08
Overall Experience: 7.05
M
M. Ali Saleem • couple • pk
9
Excellent location, good cooperative staff but of course, lifts get very busy during prayer times.
Pros:

Location.. only 350 step from Masjid e Nabwi (I actually counted 😄)

Cons:

A little old but still good value of money.
Could have been more cleaner though.

2026-10-31 • via Nuitee
M
Muhammad Shahrul Nizam • solo_traveller • sa
8
2026-10-31 • via Nuitee
W
Wed • family_with_children • sa
6
2026-10-30 • via Nuitee
M
Mohamed • couple • eg
9
2026-10-30 • via Nuitee
M
Mahammed • extended_group • sa
10
2026-10-30 • via Nuitee
M
Muhammad • extended_group • sa
10
Pros:

Like : 5 star

2026-10-29 • via Nuitee
Z
Zayed Saleh Salem • extended_group • ru
10
Pros:

Здравствуйте, всё отлично,спасибо большое

2026-10-29 • via Nuitee
R
Rafidh • solo_traveller • gb
5
Pros:

The location was okay - around 5-7min walk to haram. However you had easy taxi access to visit other parts.of Madina too. There were several food spots around the hotel for indo-Asian food lovers. The staff were helpful, going beyond the required.

Cons:

The rooms were old. The beds weren't comfy. The water heater didn't have plug points and we had to move stuff around.

2026-10-29 • via Nuitee
A
Abdulaziz • couple • sa
1
2026-10-28 • via Nuitee
P
Parkar • couple • sa
7
Decent stay
Pros:

Location and facility

Cons:

It’s old. Even the washrooms are clean but smells very bad

2026-10-27 • via Nuitee
A
Amjad • couple • pk
1
2026-10-27 • via Nuitee
A
Ahmad • couple • sa
7
Pros:

Everything was great

Cons:

Little smelly and crowded reception impact elevators

2026-10-27 • via Nuitee
احمد • couple • sa
10
2026-10-26 • via Nuitee
S
Shamim Basit • family_with_children • gb
10
Wonderful
Pros:

Very welcoming, great staff. Clean room, all toiletries provided, fresh towels. Housekeeping amazing and helpful. Short walk to Masjid.

2026-10-26 • via Nuitee
H
Hayiri • family_with_children • fr
5
Pros:

L’emplacement
La taille de la suite
Le personnel merci à Souheyl et AbdelKarim

Cons:

Pas de petit déjeuner international alors que c'était indiqué sur la présentation de l'hôtel
L'hôtel était vétuste

2026-10-25 • via Nuitee
A
Abdelghani • solo_traveller • nl
10
Pros:

كان الفندق ممتازًا! لقد تلقّينا خدمة رائعة من ريان، حيث استقبلنا بكل ترحاب، وساعدنا في إجراءات تسجيل الدخول، ووفّر لنا غرفة ممتازة. شكرًا جزيلًا لك يا ريان على حسن الاستقبال والخدمة الرائعة!

السلام عليكم،

عبد الغني

2026-10-25 • via Nuitee
عوض • family_with_children • sa
8
الكل ممتازين
Pros:

الموقع لقربه من الحرم
التعامل الكل محترمين

Cons:

المصاعد سيئه للغايه

2026-10-24 • via Nuitee
مشهور • family_with_children • sa
10
شكرا خالد الكنيدري
Pros:

أود أن أشيد وأشكر بشكل خاص الموظف خالد الكنيدري فقد كان في قمة الرقي والمهنية في التعامل، وسهل علينا إجراءات الدخول بكل سلاسة. وتعامله المميز أضاف الكثير لتجربتي في الفندق. شكراً جزيلاً لكم على اختيار مثل هذا المتميز.

2026-10-24 • via Nuitee
W
WALID • extended_group • eg
10
Pros:

رااااااائع
الاستقبال رائع و خاصة الاخ سهيل
و قرب الفندق من المسجد النبوى حيث خطوات و تكون بالمسجد
و الضيافة فى الغرفة عند الوصول

Cons:

لا شىء

2026-10-23 • via Nuitee
M
Mouhsine • family_with_children • be
10
Magnifique, je recommande vivement
Pros:

La distance de la mosquée à 3 ou 4 min à pied

2026-10-23 • via Nuitee