Blue Bells Resort By Maat Hotels

Hotels
7.4 (24 reviews)
Aluva - Munnar Road , Munnar , in

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Family rooms
BBQ facilities
Fax/photocopying
Tour desk
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Bad service
Unclean room sheets
Infrastructure issues

Categories

Cleanliness
5.3
Room sheets were teared and not clean, indicative of poor cleanliness.
Service
8.3
Polite and friendly staff, though some service issues were mentioned.
Location
8.8
Great location for exploring Munnar, surrounded by lush greenery.
Room Quality
7.3
Rooms were spacious and well-maintained, but some issues were reported.
Amenities
7.3
Infrastructure issues indicated lack of proper amenities.
Value for Money
6.8
The amount paid did not match the quality of facilities provided.
Food and Beverage
7.7
Standard quality for this hotel tier.
Overall Experience
7.7
Mixed overall experience, with pleasant location but service and cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 16:22

Property Description

Mountain View Rooms - Enjoy stunning mountain views from the comfort of your room, complete with a private patio.

Diverse Dining Options - Indulge in a variety of culinary delights with Chinese, Indian, and local cuisine served at the on-site restaurant.

Outdoor Activities - Explore the picturesque surroundings with hiking opportunities nearby, or opt for a relaxing day on the sun terrace.

Book now for a memorable stay at Blue Bells Resort By Maat Hotels in Munnar, where comfort and convenience await.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.4
Based on 24 reviews
Cleanliness: 5.3
Service: 8.3
Location: 8.8
Room Quality: 7.3
Amenities: 7.3
Value for Money: 6.8
Food and Beverage: 7.7
Overall Experience: 7.7
G
Goud • family_with_children • in
3
Pros:

Only area is good. Greenary is good.

Cons:

Location is big problem... To reach the property is like one adventure...we have to depend on property manager to go out and come back to location of the property because of road condition....even u r the best skilled driverit is a big risk to reach property...deep slides are there from main road.... I can say better avoid this property...

2026-01-03 • via Nuitee
V
Vijay • couple • in
4
2026-01-02 • via Nuitee
D
Deepak P • family_with_children • in
8
2025-09-30 • via Nuitee
K
Kunniniyil • family_with_children • in
1
Pros:

Bad service

Cons:

Very bad

2025-09-19 • via Nuitee
G
George • extended_group • in
10
2025-09-19 • via Nuitee
S
Sathyaprakash • family_with_children • ae
2
Pros:

Polite and friendly staff

Cons:

Infrastructure, toilet exhaust found disconnected for ever, bed sheets teared and not clean, very old.
The amount I paid and facility provided are not fair

2025-09-04 • via Nuitee
U
UNNIKUTTAN • family_with_children • in
9
2025-09-04 • via Nuitee
A
Ajay • family_with_children • in
10
Pros:

Stayed at Blue Bells Resort Munnar and loved the experience. The resort is surrounded by lush greenery and plantations, offering peaceful views right from the balcony. Rooms are spacious, clean, and well-maintained, and the staff is very warm and helpful. Great location for exploring Munnar while still enjoying a calm and relaxing stay. Perfect choice for families and couples visiting Munnar.

2025-08-22 • via Nuitee
T
Travelling the world • family_with_children • aq
10
Pros:

Nice location, good hospitality and service

2025-07-04 • via Nuitee
G
Gurumoorthy • family with young children • in
9
Awesome stay 😊
Pros:

This place is a wonder to stay in midst of Munnar , great place with beautiful surrounding , calm nights , go for it

Cons:

Only minus is the last 500 mts for the stay is very steep and narrow road

2025-05-13 • via Nuitee
S
Sharath • family with young children • in
10
Exceptional
Pros:

It's amazing

Cons:

Nothing

2025-04-24 • via Nuitee
J
Jobey • young couple • in
5
good stay, peaceful stay, good staffs, for food, better have it from outside
Pros:

Property alone and the staff were good, food they made was the only problem. It takes time to get it cooked, but thats ok to wait for the good food, but we got ooos motions the next day,that we couldnt accept, we were planing for a full star, but what we faced the next day was never acceptable, we had a 2 day tour planing at munnar and we got this … pathetic

Cons:

we liked everything there, including food, but second say we got loose motions.. the way they maintain the resort is too good, but care have to be taken at the kitchen also

2025-04-22 • via Nuitee
K
Ks • family with young children • in
8
Very good
2025-04-19 • via Nuitee
A
Ajoy • young couple • in
4
Disappointing
Pros:

-Location not easly accessible. Roads are narrow and steep. No 2 cars can go at a time. During night no lights available on the way to the property from main road.
-Rooms had creaky old beds. The rooms were clean.
-Staff were good and helpful.

2025-04-12 • via Nuitee
M
M • family with young children • in
8
Very good
2025-04-09 • via Nuitee
R
Rajath • family with young children • in
7
Good
2025-03-16 • via Nuitee
K
Kiran • family with young children • ae
10
Exceptional
2025-02-10 • via Nuitee
S
Sandeep • review category business travellers • in
10
Exceptional
Pros:

The Room and service was excellent... Felt like home.. Room cleanliness is rop noach!! They were so friendly and polite. Breakfast was yummy and had many options...

Cons:

Road to resort is littlw steap.. Although they provide driving assistance and free jeep service...

2024-11-18 • via Nuitee
N
Nv • family with young children • in
10
Exceptional
Pros:

A beautiful place near to Munnar town, good service and hospitality

2024-11-14 • via Nuitee
R
Ram • family with young children • in
3
Poor
Pros:

The hotel staff have jeeps to pick and drop you (maybe at checkin/checkout or a couple of times not every single time you want). Right is the middle of cardamom plantation which you can visit in the daytime. Pleasant stay green all around and a distant view of a waterfall.

Cons:

Rooms might need a makeover. The way leading to this resort is steep. At few places it’s almost 45 inclination. If you are visiting it for the first time and you are unaware about this, you’re definitely going spend sleepless nights. While going down is definitely scary, climbing this slope is a different struggle altogether. One more scary thing is finding a cockroach in our complementary breakfast. This was scary as we already had lunch and dinner the day before and shocked to see the hygiene in our breakfast. Lucky enough that we didn’t have any food related issue for what we already had and lucky enough to have spotted the cockroach before eating our breakfast.

2024-09-11 • via Nuitee