Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Quiet and relaxing atmosphere
Cons:
Poor condition of surrounding roads
No breakfast service

Categories

Cleanliness
9.41
General sentiment of cleanliness was good, with no major complaints but slight mentions of issues with surrounding areas.
Service
9.99
Numerous reviews praised the staff for being kind, helpful, and attentive.
Location
8.92
Location has positive aspects for its quietness but issues with surrounding road conditions were noted.
Room Quality
9.87
Rooms are generally praised for being spacious, decorated well, and comfortable.
Amenities
9.4
Amenities like bike rentals were appreciated, although some amenities like breakfast were missing.
Value for Money
9.86
Guests felt they received good value for the price paid in terms of service and room quality.
Food and Beverage
7.9
No breakfast service was a recurring negative point in reviews, affecting overall food experience.
Overall Experience
9.88
Guests overwhelmingly enjoyed their stay, citing the calming atmosphere and friendly service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 21:33

Property Description

Luxurious Accommodation
Little Gem Hotel Tulum La Veleta, nestled in Tulum, offers a luxurious stay with modern amenities. The rooms are equipped with air conditioning, minibar, and free WiFi, ensuring a comfortable and convenient experience for guests.

Relaxing Outdoor Spaces
Guests can unwind in the outdoor swimming pool or stroll through the lush garden, providing a tranquil oasis away from the hustle and bustle. Some rooms even offer garden views and private terraces, perfect for enjoying the serene surroundings.

Convenient Services
From the concierge service to currency exchange, the hotel caters to every guest's needs. The tour desk assists in exploring the nearby attractions, making sure visitors have a memorable stay. Don't miss the opportunity to indulge in the delicious à la carte or continental breakfast during your stay at Little Gem Hotel Tulum La Veleta.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.4
Based on 209 reviews
Cleanliness: 9.41
Service: 9.99
Location: 8.92
Room Quality: 9.87
Amenities: 9.4
Value for Money: 9.86
Food and Beverage: 7.9
Overall Experience: 9.88
T
Taylorjames44 • solo_traveller • gb
10
Amazing
Pros:

Amazing place yo stay in a quiet area of tulum close to calle 7 (lots of cafes, bars, shops) Free use of bicycles which allowed yo go to the beach area one day and the nearby cenotes the next day. The staff were all friendly and the room was very clean. Not far from ado bus station but make sure you don't get overcharged on the taxi ! It cost us 100 pesos from ado bus station to little gem. (We walked about 2 mins away from ado bus station to get this price)

Cons:

Nothing

2026-04-11 • via Nuitee
V
Vojtěch • family_with_children • cz
8
Pros:

The pool is a great addition, there was also coffee and water available at reception.

Cons:

The building has terrible acoustic, you can hear everything from the surrounding rooms, above and beside yours.

2026-04-05 • via Nuitee
J
Jorge • family_with_children • co
10
Espectacular 100% recomendado
Pros:

Todo, la atención del personal es excelente siempre te dan consejos y te ayudan con descuentos para visitar lugares de interés y restaurantes, siempre son sinceros y honestos.

2026-04-04 • via Nuitee
J
Jorn • solo_traveller • nl
10
2026-03-31 • via Nuitee
T
Thomas • couple • at
9
Pros:

Alles! Großes Badezimmer!

2026-03-30 • via Nuitee
H
Hazel • couple • us
7
2026-03-29 • via Nuitee
E
Emmie • couple • ca
9
Exceptionnel
Pros:

Son emplacement, le lieu est superbe. Le personnel adorable. Les chambres supers confortables et vraiment propres, grandes, superbes.
L’endroit est chaleureux. Fontaine à eau sur place et petit frigo dans la chambre. On adore l’endroit.
Possibilité de déjeuner dans le petit café en face il y a une réduction en disant que vous êtes à l’hôtel.
Vraiment un bel endroit.

Cons:

Rien :)

2026-03-26 • via Nuitee
M
Marta Franceschini • family_with_children • it
9
2026-03-21 • via Nuitee
N
Nathan • family_with_children • au
10
Pros:

Great location, friendly staff, good value for money, really nice rooms

Cons:

Nothing!

2026-03-17 • via Nuitee
K
Kommer • couple • us
10
Pros:

Little gem was the perfect place for our trip to Tulum. Central location, clean property tucked away, provided bikes free of charge, and right across the street from a great breakfast cafe. The highlight was the concierge service, both people who worked at the front desk gave us the best recommendations on places to go and things to do, and made the trip truly magical.

Cons:

Nothing!

2026-03-14 • via Nuitee
A
Alicia • couple • fr
10
Sejour avec ma fille. Proche du centre à vélo. Calme
Pros:

Intimista, tranquilé agreable. Mise a dispo de velo pour parcourir la ville.

Cons:

Ríen c’était super

2026-02-27 • via Nuitee
L
Learner • family_with_children • gb
10
Pros:

We loved our stay at the Little Gem, our first 4 days in Mexico. The staff were really friendly, welcoming and helpful, always greeting us with a big smile.

The location is close to the La Veleta neighbourhood with dozens of restaurants and bars within a 10-12 minute walk. There is a small kitchen where we prepared breakfast ( there is no restaurant), but there is also a good cafe across the street.

We used the hotel's free bikes every day and cycled to the ruins, the beach, and to the Grand Cenote. No more than a 10-12k round trip.

The hotel was peaceful and quiet!

Cons:

Nothing.

2026-02-24 • via Nuitee
L
Larissa • couple • us
8
Nice hotel but be aware of the holes in the street
Pros:

A lot of coffee shops and restaurants close by, clean rooms and friendly staff.

Cons:

There are huge holes in the streets around the hotel. We damaged our rental when driving to the hotel. The rooms were clean but facilities seem a bit run down with faucets collecting rust.

2026-02-23 • via Nuitee
C
chantal • solo_traveller • fr
8
Un bel endroit
Pros:

La chambre et l’espace extérieur

Cons:

En retrait du centre ville, nécessité de disposer d’un véhicule

2026-02-10 • via Nuitee
J
Joyce • family_with_children • be
10
Pros:

The rooms were huge and super nice for the price we have paid. The staff was very helpful and eager to help. We could also use bicycles for free. One of our best stays in Mexico.

Cons:

It is a bit further away from the centre but with the bikes it was okay. Do it only if you have a car.

2026-01-31 • via Nuitee
J
Janis • family_with_children • lv
10
Pros:

Viesnīca ir jauna, tīra, numuriņi pietiekosi plaši. Pagalma ir diezgan laba izmēra baseins. Pie viesnīcas ir autostāvvieta, gan diezgan ierobežota izmēra. Pieejams bija maziņš ledusskapis un kafijas automāts. No centra minūtes 15-20 kājām.

Cons:

Bukingā rezervējot tika rezervēta no kartes nauda. Viesnīcā reģistrējoties bija jāmaksā uz vietas, pagājusi nedēļa, bet vēl rezervēto naudu nēsmu saņēmis. Registrējoties viesnīca prasa depozītu, 2000 peso, ko atgriež, laikam domā, ka es viņu veco ledusskapi aizvedīšu uz eiropu.

2026-01-30 • via Nuitee
A
Annabelle • extended_group • ie
10
Pros:

All was perfect. Very nice 2 bedroom apartment. Very nice terrace.

Cons:

Nothing

2026-01-29 • via Nuitee
S
Simon • couple • ca
9
Une très bonne place pour résider à Tulum.
Pros:

La beauté de l'endroit, le design est beau. Le quartier est calme. Le personnel a été parfait, gentil, courtois, aidant. La chambre était confortable. Le café en face est très bon. C'est une place où nous reviendrons très probablement et que nous recommandons.

Cons:

La rue est vraiment en très mauvais état. Nous avons abimé notre voiture tellement les trous sont profonds.

2026-01-28 • via Nuitee
S
Subhradeep • couple • us
10
2026-01-25 • via Nuitee
R
Rosalba • family_with_children • mx
10
Buena
Pros:

El área de la alberca

Cons:

Las calles de los alrededores están en pésimas condiciones

2026-01-20 • via Nuitee