Home2 Suites By Hilton Kitchener

Hotels
Home2 Suites by Hilton
9.1 (232 reviews)
30 Fairway Road South , Kitchener , ca

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Front desk (limited hours)
Express check-in
Access to nearby indoor pool
See all facilities

Review Highlights

Pros:
Modern rooms
Comfortable beds
Friendly staff
Good location
Great breakfast
Cons:
Housekeeping issues
Inadequate service for disabled guests
Confusing hotel layout
Poor breakfast choice

Categories

Cleanliness
8.31
Several complaints about housekeeping; some rooms not properly cleaned.
Service
9.28
Staff described as friendly, though there were issues with accommodating disabled guests.
Location
9.32
Good access to shopping and highway; some confusion with entrance.
Room Quality
9.27
Rooms are spacious and modern with comfortable beds.
Amenities
8.8
Good amenities but missing some basics like bottled water for all guests.
Value for Money
9.26
Overall good value, especially with positive remarks about breakfast.
Food and Beverage
9.31
Breakfast was highly rated; however, poor choice mentioned by some.
Overall Experience
9.28
Mixed experiences; positives include dog-friendliness and great stay overall, some detailed complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:40

Property Description

Convenient Location
Located within proximity to popular attractions such as Stratford Festival Theatre, Avon Theater, and Glenhyrst Art Gallery of Brant. Explore the vibrant city of Kitchener with ease.

Friendly and Knowledgeable Staff
Our team at Home2 Suites By Hilton Kitchener is dedicated to ensuring you have a comfortable and memorable stay. Feel free to reach out for any assistance during your visit.

Modern Amenities
Enjoy 3-star accommodation with on-site dining options, including a restaurant and a bar. Rest and unwind in style after a day of exploration in Kitchener.

Experience the perfect blend of comfort and convenience at Home2 Suites By Hilton Kitchener. Book your stay now for an unforgettable getaway.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.1
Based on 232 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 9.27
Amenities: 8.8
Value for Money: 9.26
Food and Beverage: 9.31
Overall Experience: 9.28
K
Kim couple ca
10
Was a great stay !
Pros:

Very clean with super friendly and helpful staff ! Perfect location

2026-03-15 via Nuitee
L
Lawrence extended_group ca
10
Great Stay
Pros:

The kitchen was amazing. The hotel was clean and modern. TV welcome screen is a simple but nice touch. Pool was nice and warm.

Cons:

No complaints.

2026-03-02 via Nuitee
N
Nancy extended_group ca
5
It was okay for one night
Pros:

Breakfast was okay.

Cons:

The sheets did not feel clean. The pillows had an odor.

2026-03-01 via Nuitee
D
D family_with_children ca
8
Imthe hotel was very convenient for our sons hockey tournament as it was a short drive.
Cons:

The beds were comfy and the room was quite spacious. The temperature upon arrive was nice. I appreciated the silk almond milk at the breakfast counter. However, the breakfasts could have been more fresh. We could have used more toilet paper and paper towel. It was odd that cooking utensils and pots were provided but no cooking appliances were there.

2026-02-23 via Nuitee
T
Tamara solo_traveller ca
7
2026-01-26 via Nuitee
F
Friesen couple ca
10
Pros:

The buffet breakfast was filling with healthy choices also included.

2026-01-25 via Nuitee
S
Sarina couple ca
1
2026-01-20 via Nuitee
N
Nancy family_with_children ca
8
2026-01-20 via Nuitee
S
Sandra family_with_children ca
7
2026-01-19 via Nuitee
L
Lisa extended_group ca
10
2026-01-19 via Nuitee
M
Marc solo_traveller us
9
Pros:

Great room, pleasant staff, nice breakfast.

Cons:

The snow.

2026-01-06 via Nuitee
L
Lynn solo_traveller ca
5
I was disappointed to be disturbed in the night. And that the restaurant was closed.
Pros:

Good location and room

Cons:

People upstairs walking heavily at 3-4am.
Person outside at 4am playing loud music.
Restaurants was closed

2026-01-05 via Nuitee
L
Leslie couple ca
8
2025-12-30 via Nuitee
C
Carla couple ca
10
2025-12-22 via Nuitee
L
Liu family_with_children ca
10
Pros:

Modern room, comfortable beds. Location is good.

2025-12-22 via Nuitee
D
Daniel couple us
3
Pros:

Not much!

Cons:

Poor breakfast choice. Power grid was down for the full afternoon, but the hotel did not have backup generator. Also, I am physically disabled, and yet the hotel staff did not make accommodations when the elevator went down due to power grid failure, and I couldn’t get to third floor, which is where they had me stay. A particular stuff at the front desk ( a male) was very abrasive when I requested accommodations due to my disability, and the fact that the power grid was out for the whole afternoon. Never again at the Hilton for me!

2025-12-21 via Nuitee
C
Carole couple ca
9
Comfortable
Pros:

Joined the double tree that had a restaurant

2025-12-03 via Nuitee
L
Lalla couple ca
9
Pros:

Friendly, clean, and a great breakfast. My wife loved having Starbucks inside the hotel.

Cons:

Confusing entrance between both hotels on site.

2025-11-19 via Nuitee
T
Troy family_with_children ca
7
Hotel and staff okay house keeping is undesirable if not done properly
Pros:

Convince to shopping and highway

Cons:

House keeping had to redo our room as we checked in cause it did not get cleaned properly first time

2025-11-19 via Nuitee
K
Karin family_with_children se
8
2025-11-01 via Nuitee