Hotel La Chimenea Casa De Piedad

Hotels
Independent
9.2 (20 reviews)
CALLE OSCAR EFREN REYES, Y MONTALVO, Baños de Agua Santa, Tungurahua , Baños de Agua Santa , EC

Facilities

Free breakfast
Front entrance ramp
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Continental breakfast
Free breakfast
Safe-deposit box at front desk
Smoke-free property
See all facilities

Review Highlights

Pros:
Centrally located near all the food and attractions
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 16:21

Property Description

Centrally Located Hotel in Baños de Agua Santa
This quaint smoke-free hotel offers complimentary parking nearby and a convenient central location. Enjoy a delicious meal at the on-site restaurant or opt for room service.
Comfortable Accommodations and Amenities
Stay connected with complimentary Wi-Fi, unwind with cable programming, and indulge in the rainfall showers and complimentary toiletries in the private bathrooms.
Convenient Services and Nearby Attractions
Benefit from dry cleaning services, a 24-hour front desk, and luggage storage. Explore popular attractions like Banos Central Market, Chocolate Magic Factory, and the beautiful Sebastian Acosta Park just a short walk away.

Book your stay at Hotel La Chimenea Casa De Piedad for a memorable experience in Baños de Agua Santa.

Important information:

  • Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

See all policies

Location

Guest Reviews

9.2
Based on 20 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
K
Karina partner
10
Pros:

Centrally located near all the food and attractions. Loved our stay!!

2025-02-17 via Nuitee
S
Sarah
10
Highly recommended
Pros:

Great views. Amazing location & staff.
Rooms are clean and comfortable.
Breakfast included, can’t beat this value for money. I would recommend and return again.

2025-01-08 via Nuitee
H
Hong Cheol family
10
Pros:

Excellent

2024-12-27 via Nuitee
E
Estefany
10
Pros:

Everything its was perfect

2024-11-27 via Nuitee
L
Lisseth family
10
Pros:

Todo de excelencia en comparacion al precio. Muy buena opcion de alojamiento

2024-11-01 via Nuitee
A
Aren
6
Not the best
Pros:

We were put on the 5th floor and there is no elevator. That was a little inconvenient, but they did help carry our bags up, and they offered to move us in the next couple of days, but we didn't want to have to pack everything up again. We had a great view of the city, mountains, and waterfall. Unfortunately, we stayed three nights and they somehow managed to never clean our room or provide clean towels. We also had an ant infestation in one corner of our room. The first TV remote we were given was dead and when we exchanged it, they just put it back in the pile to hand to the next person. The breakfast was not good, and I didn't ever eat any of it because I didn't like the options. My husband ate some and we decided just to go down the road for breakfast after that.

2024-08-15 via Nuitee
D
David
10
Pros:

Very good for the value

2024-07-26 via Nuitee
V
vanessa
10
Pros:

Shower water was cold but other than that great service

2024-02-20 via Nuitee
L
Laurie friends
8
Pros:

Really great hotel. Complimentary breakfast was cooked for you fresh. We didn’t recieve any complementary waters though.

2024-02-18 via Nuitee
P
Patrick partner
8
Pros:

Nice clean room. Very good view from our room, but not all rooms were the same. Better than a continental breakfast. But no lunch or dinner without prior reservation, go out instead. Very small parking lot, so you could get trapped, but it's safe.

2023-12-19 via Nuitee
C
carlos
10
Superb experience!
Pros:

Very good location close to everything. Very clean, friendly staff. Restaurant attached to hotel. Everything was superb!

2023-12-13 via Nuitee
S
Shelley
10
Pros:

Beautiful hotel on a quiet street just a couple blocks off the beautiful parque. Staff very friendly, excellent breakfasts, lovely surroundings.

2023-10-16 via Nuitee
D
Doris family
8
Pros:

Small property so staff have personal service

2023-03-12 via Nuitee
B
Benjamin
10
Pros:

Comfortable room, close to everything

2023-03-10 via Nuitee
A
Aaron
10
Very clean, very close, very quiet
Pros:

Very clean room. 2 person Jacuzzi tub in the room! Staff did an amazing job cleaning. Great location - quiet street very close to everything that you need/want. Easy 5 min walk to most things. 10 min walk to thermal pools.

2023-01-30 via Nuitee
P
Prashant family
8
Pros:

The place is overall nice and I would stay again. Pros: close enough to city center for short walk but not loud. Cons: some of front desk staff did not know how to check us in or out. They need training.
We try to be eco-conscious by hanging out towels on hangers to dry in room. Staff always took towels and the soap bar; so we had to get new ones daily.
Otherwise, nice, clean, cozy place

2022-12-26 via Nuitee
V
Verified traveler family_with_children
8
Pros:

It was fine but nothing particularly special

2022-12-18 via Nuitee
N
Nicole family
10
Pros:

El hotel estuvo muy bien. La ubicación es muy cerca del centro, como para ir caminando, pero no tan cerca que el ruido molesta para dormir. Es exactamente como se ve en las fotos, las camas fueron muy cómodas. El desayuno incluido estuvo excelente, todo estuvo fresco y la cantidad perfecta. 10/10 muy recomendado

2022-11-28 via Nuitee
L
LISA friends
10
Pros:

This is a very good hotel

2022-03-28 via Nuitee
J
jeffrey friends
8
Pros:

This is a family run hotel. I generally communicated with the 16 year old daughter who's exceptionally on the ball. She speak English well too.
Breakfast was a tad confusing but ample.

2021-12-24 via Nuitee