Hotel Green Castle Mall road

Hotels
6.8 (16 reviews)
The Mall Road, Near SDM Court , Mussoorie , in

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Nice view
Cons:
Room floors not clean
Bathrooms need improvement

Categories

Cleanliness
6
Mixed feedback on cleanliness; some guests mentioned issues with room floors and bathrooms.
Service
7.5
Service received positive feedback overall, with some guests mentioning wait times as a concern.
Location
8
Guests appreciated the good location and nice view from the hotel.
Room Quality
6.5
Mixed reviews on room quality; some guests found the floors sticky while others mentioned the rooms were nice.
Amenities
7
Satisfactory amenities; some guests indicated cleanliness issues with bathrooms.
Value for Money
7
Mixed opinions on value for money; some felt the hotel was nice, but others mentioned room cleanliness concerns.
Food and Beverage
7
Limited feedback on food and beverage; some guests highlighted the good location.
Overall Experience
7.5
Most guests had a positive overall experience and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 10:02

Property Description

Convenient Central Location
Located steps away from Gun Hill and various dining options, Tulip Inn Green Castle offers elegant rooms with modern amenities.

Spacious and Well-Equipped Rooms
Enjoy comfortable stays in air-conditioned rooms featuring tea/coffee facilities, flat-screen TVs, and en suite bathrooms.

Dining Options and Nearby Attractions
Indulge in Indian, Chinese, and European cuisines at That's Aroma restaurant or explore attractions like Kempty Falls and Company Garden nearby.

Book your stay now at Tulip Inn Green Castle to experience a blend of convenience and comfort during your visit to Mussoorie.

Important information:

Hotel is located on the main mall road where commercial vehicles are not allowed and private vehicle are also restricted between 04:00 PM to 10:30 PM due to mall road no entry timing. Guest can reach by Rickshaw from Gandhi Chowk.

Please note that guests that stay on 31 Dec will have to pay extra RS 2500 per person for the New Year Party as mandatory supplement charge on arrival which includes the Eve DJ party, Gala Dinner, snacks and IMFL drinks.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 5 years old stay for Rs. 500 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for Rs. 1,000 per person per night when using an existing bed.
    People 5 years old and over stay for Rs. 1,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.8
Based on 16 reviews
Cleanliness: 6
Service: 7.5
Location: 8
Room Quality: 6.5
Amenities: 7
Value for Money: 7
Food and Beverage: 7
Overall Experience: 7.5
P
Prashant group in
8
Overall was nice hotel. Sure can recommend someone.
Pros:

Location is good, nice view.

Cons:

Room floors are bit dirty and sticky. And bathrooms were not so clean

2025-04-14 via Nuitee
R
Rajesh young couple in
10
Exceptional
Pros:

The staff was very nice and cooperative. The reception gentleman was very polite and nice and always ready to support. The hotel staff were also very goo. Food was good, service was nice.... all that is expected from hotel when you are at a vacation has met expectations.

Cons:

Nothing I can remember. All was good.

2024-12-02 via Nuitee
L
Leif solo traveller dk
4
Good view and 10 C lower temperatures than in Delhi
Pros:

The view over the landscape and location on main walking street

Cons:

The very terrible alliance between taxis and hotels that made taxi fares from Mussoorie 3-4 times more costly than going there!!!!!

2024-11-23 via Nuitee
N
Neeraj family with young children in
5
Nice one but not value for money, Location is nice but cannot go with your car in the evening.
Pros:

Hotel room was spacious, beddings were good, Cleaniness was also ok.

Cons:

Towels were old, a lot of noises which were coming even inside room, smell inside room, breakfast could have been with a bit more variety in terms of fruits, breads etc.

Breakfast start timing should be little early like starting from 7.30 am.

2024-11-17 via Nuitee
A
Abhishek family with young children in
3
I am not going to stay here in my next visit
Pros:

Nothing

Cons:

Anything is good but specially the location property is very from mall road also the room service is very poor

2024-11-17 via Nuitee
A
Abhinav family with young children in
9
Superb
2024-11-06 via Nuitee
M
Mujeeb with friends in
8
Very good
2024-05-26 via Nuitee
M
Manish family with young children in
10
Exceptional
2024-05-24 via Nuitee
F
Farog young couple in
5
Passable
Pros:

Location is good

Cons:

Lift not working. Intercom not working.

2024-05-06 via Nuitee
L
Lovely family with young children in
10
Exceptional
2024-04-23 via Nuitee
P
Prakash family with young children ae
3
Pathetic stay
Pros:

We went recently on July 2023, where in the weather of mussoorie was really pleasant, we thought our 2 days stay will be great , but as our taxi reached till mall road we called the reception, that were we have to come exactly he didnt even care to tell us the perfect side as taxi are not allowed indide mall road so we anyhow had to take rickshaw wherein we need to know exact location and the receptionist was least interested to help us . After that some how by asking the road side shopkeeoers we reched there. The hotel is located at the top where approximately till 25 to 27 stairs you have to climb......after that they will take full payment on the counter on the very first day..... we did our booking from booking.com so they gave us back side view.......after that the fan of the room was not clean......electricity was going OFF to and fro and on top of that the shower was not working in the morning as the water went low. The reason asked was said that its because the hotel is in mountain which was ridiculous.....Also the lift went dead for straight 2 days. If a person is a heart patient then how will he climb those stairs and other things. We will not recommend this hotel to anyone.

Cons:

We went recently on July 2023, where in the weather of mussoorie was really pleasant, we thought our 2 days stay will be great , but as our taxi reached till mall road we called the reception, that were we have to come exactly he didnt even care to tell us the perfect side as taxi are not allowed indide mall road so we anyhow had to take rickshaw wherein we need to know exact location and the receptionist was least interested to help us . After that some how by asking the road side shopkeeoers we reched there. The hotel is located at the top where approximately till 25 to 27 stairs you have to climb......after that they will take full payment on the counter on the very first day..... we did our booking from booking.com so they gave us back side view.......after that the fan of the room was not clean......electricity was going OFF to and fro and on top of that the shower was not working in the morning as the water went low. The reason asked was said that its because the hotel is in mountain which was ridiculous.....Also the lift went dead for straight 2 days. If a person is a heart patient then how will he climb those stairs and other things. We will not recommend this hotel to anyone. Even when food was ordered it was not hot enough.

2023-07-03 via Nuitee
A
Awadhesh family with young children in
5
Passable
Pros:

Open restaurant!!

Cons:

Very foul smell in bathroom s..

2023-06-22 via Nuitee
A
Amit family with young children in
9
Superb
2023-03-22 via Nuitee
S
Singh family with young children in
8
Very good
2023-01-19 via Nuitee
N
Nitish young couple in
6
Pleasant
2023-01-15 via Nuitee
A
Anonymous young couple in
5
it was okay not worth of 13,800
Pros:

the location of the hotel

Cons:

the room cleaning and jet is not working properly and bathroom is also not clean

2022-12-25 via Nuitee