City Express by Marriott La Raza

Hotels
•
City Express
8.8 (194 reviews)
Calzada Vallejo No. 296, San Francisco Xocotitla , Mexico City , mx

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Attentive staff
Convenient location
Comfortable beds
Cons:
Food quality needs improvement
Cleanliness issues noted

Categories

Cleanliness
8.38
Some reviews mention worn-out towels and a lack of attention to cleanliness.
Service
9.35
The staff received praise for their attentiveness, particularly during emergencies.
Location
9.39
Multiple reviews highlighted the convenient location near shops.
Room Quality
8.84
Generally clean and well-equipped rooms, though there were some concerns with bed quality.
Amenities
8.87
Amenities appeared to meet expectations, though some were mentioned as lacking.
Value for Money
8.53
Comments suggest that value could be improved, particularly with food quality.
Food and Beverage
7.88
The quality of food, especially breakfast, was noted as needing improvement.
Overall Experience
9.15
Overall sentiments were positive, but with noticeable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:51

Property Description

Modern Comfort

City Express La Raza in Mexico City offers a contemporary stay just 5 km from major attractions. Each room features a desk and flat-screen TV, providing comfort and convenience for guests.

Convenient Amenities

Guests can start their day with a continental breakfast and take advantage of the on-site business center. Additionally, vending machines offer drinks and snacks for a quick treat. The 24-hour front desk staff is bilingual, ensuring seamless assistance for all guests.

Accessible Location

With key landmarks like The Museum of Fine Arts and Downtown Mexico City within a few kilometers, City Express La Raza provides easy access to the city's cultural treasures. Book now for a memorable stay in Mexico City.

Important information:

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.

When booking more than 9 rooms, different policies and additional supplements may apply. Please contact hotel to check Group Policies.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MXN 60 per day.

Location

Guest Reviews

8.8
Based on 194 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.53
Food and Beverage: 7.88
Overall Experience: 9.15
O
Oscar Antonio • solo_traveller • mx
9
Buena
Pros:

Ubicación

Cons:

Estacionamiento

2026-02-24 • via Nuitee
R
Rachel • solo_traveller • us
7
Pros:

Good facilities. Easy and simple. Quiet for a night before the airport which was about a 20ish minute Uber ride. Breakfast was ok. Not a chilquiles fan but I made a sandwich for later and they had an espresso machine. They also had fruit, yogurt, cereal. The room was comfortable. Hot water

Cons:

They claimed shuttle service but only within a 5km distance which was fine just wasn't clear and included in the description. They will arrange a taxi for you an hour in advance if needed.

2026-02-23 • via Nuitee
M
Maria Virtudes • couple • mx
9
Practico, cerca al aeropuerto, buena relacion calidad-precio
Pros:

Todo muy bien salvo que el lobby es arriba y no estaba claro. Yo estuve esperando abajo en la entrada..

2026-02-23 • via Nuitee
C
Cynthia • family_with_children • mx
10
2026-02-14 • via Nuitee
J
Jennifer • solo_traveller • ca
2
Disaappointing!
Pros:

It is in a good location, it was clean, and comfortable.

Cons:

My room had no towels, and I had to ask several times to get some! There were no pancakes or waffles available early. The checkin staff didn't provide info for parking!

2026-02-12 • via Nuitee
E
Erik • extended_group • mx
9
2026-01-27 • via Nuitee
J
Jennifer • couple • ca
8
2026-01-24 • via Nuitee
J
Jaime Eric • couple • mx
10
2026-01-22 • via Nuitee
S
Sandra Milena • couple • co
9
Pros:

El hotel goza de una excelente ubicación, muy cerca del Hospital La Raza y con fácil acceso a diversos medios de transporte. Las habitaciones destacan por su limpieza y orden, lo cual garantiza una estancia cómoda.

Cons:

El desayuno es tipo americano y me pareció un poco limitado. Sería ideal que ofrecieran más variedad de opciones para que la experiencia sea más completa

2026-01-22 • via Nuitee
N
Noah • couple • mx
7
2026-01-20 • via Nuitee
W
Wendy • family_with_children • mx
9
Pros:

La ubicación

Cons:

No aplica

2026-01-20 • via Nuitee
H
Hernandez • family_with_children • mx
10
2026-01-20 • via Nuitee
J
Julia • family_with_children • mx
9
Pros:

El personal amable

Cons:

Habitaciones pequeñas

2026-01-20 • via Nuitee
R
Ricardo • family_with_children • mx
10
Perfecto para nosotros
2026-01-20 • via Nuitee
C
Celina • solo_traveller • mx
10
2026-01-19 • via Nuitee
J
Jose Antonio • couple • mx
4
es un hotel para ir a dormir, con precio poco accesible, que deja mucho que desear.
Pros:

el desayuno es aceptable, la ubicación es buena, ya que es céntrica, tiene servicios cercanos al sitio, sin embargo esta compitiendo con precios superiores a hoteles con mas lujo y amenidades adicionales que hacen del city express un hotel caro sin amenidades ni buen servicio en las habitaciones

Cons:

no había más que una toalla y tres almohadas me cobraron un servicio de cama quinn y era una cama matrimonial ya no reclame debido a que estaba cansado y preferí dormir pero tuve que solicitar una almohada más y una toalla porque solo era una, la cama es incomoda y el desayuno aunque es bueno no hay servicio de nadie no tienen personas que hagan que tu estancia sea mas amigable alguien que te de los buenos dias cuando llegas al desayunador o incluso que te trate bien al reservar u hospedarte deja mucho que desear a mi gusto.

2026-01-19 • via Nuitee
C
Carmen Silvia • solo_traveller • mx
10
Pros:

Tofo muy bien

2026-01-19 • via Nuitee
M
MARIA DEL CARMEN • solo_traveller • mx
7
Hospedaje básico para un par de noches
Pros:

La ubicación es genial, crea un ambiente seguro al estar junto a la plaza comercial

Cons:

Hubo desabasto de alimentos cuando baje a consumir, ya eran sobras y no colocaron más, solo fruta y pan. Adicional me toco estar a lado de una habitación donde tenían musical a todo volumen por las noches. Fue incomodo

2026-01-19 • via Nuitee
P
Patsy • family_with_children • mx
4
Sucio , mal olor,
Pros:

Nada

Cons:

Todo

2026-01-19 • via Nuitee
M
Marian • family_with_children • mx
10
2026-01-18 • via Nuitee