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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Room service
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Heating
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Terrace
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Massage services
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Spa/wellness center
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Daily housekeeping
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Concierge service
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Allergy-free room
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ATM/cash machine on site
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Lockers
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Public transport tickets
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Shuttle service (free)
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Outdoor furniture
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Airport drop off
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Airport pick up
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Fitness/spa locker rooms
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Walking tours
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Breakfast takeaway containers
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Key card access
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Bike tours
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Tour/class on local culture
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Cooking class
Review Highlights
Categories
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Property Description
Madelise Stardust Hotel & Travel, located in the heart of Hanoi, offers a blend of convenience and luxury for your stay in Vietnam's capital city. Modern Amenities such as free WiFi, flat-screen TVs, and room service ensure a comfortable stay. Relax on the Terrace or unwind at the hotel's Bar after exploring nearby attractions like Hanoi Temple of Literature and St. Joseph Cathedral. Ready to experience the charm of Hanoi? Book your stay at Madelise Stardust Hotel & Travel today and make unforgettable memories in this vibrant city.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.
Location
Guest Reviews
I had a wonderful stay at Madelise Stardust Hotel & Travel! The room was clean, comfortable, and well equipped, and the staff were friendly and helpful throughout my stay. The location is excellent, with easy access to Hanoi Train Street, local restaurants, and many popular attractions. I also appreciated the convenient tour booking services and the option to enjoy a relaxing massage after a busy day exploring the city. Everything made my trip much easier and more enjoyable. I would definitely recommend this hotel to anyone visiting Hanoi and would happily stay here again!
Location
Manager cheat my money, just refund only half amount. I paid 1 Millon dong for extend my room around 9 am, but after 9: 30 minutes i change my mind when i ask My money he said can't give whole amount. Scammer
Good location, exceptionally comfy beds
Stained bedding and robes, 2 cockroaches in the room, noisy aircon and no soundproofing - I was kept awake by a staff member at reception loudly scrolling through TikToks at night, then woken up by the early morning reception team coming in.
We were also slightly mislead by reception who told us before our stay that early check-in may be available. They took our number and said they'd reach out to us if/when possible, but did not mention fees. When they messaged us about the early check in they then tried to charge us extra - a disappointing shock for us when we were very tired and not told about this previously!
Très bon séjour ! La chambre était très spacieuse, lumineuse et vraiment confortable. J’avais réservé une chambre sans fenêtre et j’ai eu la très agréable surprise d’être surclassée dans une grande chambre avec fenêtre. Merci beaucoup pour ce geste ! 🥰
La chambre était vraiment très confortable et le rapport qualité-prix est excellent. Je recommande sans hésiter !
On peut entendre le bruit de la route mais c'etait tres supportable.
Good location
Didn’t get late check out
We had a wonderful stay at Madelise Stardust Hotel. They helped us plan our trips to Ha Long Bay, Ninh Binh, and Sapa. They helped us book everything at a great price with good quality. Special thanks to Jacky for helping us with everything. Thank you to the hotel for making our holiday so enjoyable.
The room was clean and comfortable, and the balcony was spacious and airy. Daisy helped us a lot during our trip to Vietnam. I had booked a tour ticket online and unfortunately got scammed, but thanks to the help of the reception staff, I was able to get my money back. I recommend using the services directly through the hotel, as they are more reliable
Clean and comfortable
Hotel staff contacting me via WhatsApp looking for payment, I had opted for payment on check-in.
The hotel had overbooked for NYE and asked us to cancel on booking.com for a discounted price? Also, booking.com site details check-out 12:00 - 13:00 but check-out is 12:00.
Centrale ligging
Heel gehorig, kapotte douche kop, rottend hout in de badkamer en de mannelijke receptionist was niet erg gastvrij
The ONLY good thing was the location.
1) booking.com - just a few days before, I received notification the room was cancelled. It didn’t give me a chance to provide another card. I was invited to rebook at a higher price!!! Really not what I needed whilst in the middle of travelling.
2) the room and sheets were damp
3) there was noise all night from the elevator, the car horns, vibration of traffic and music from the building opposite.
4) both my wife and I hurt our hands closing the bathroom door because the handle is next to the wall.
5) the glass bathroom means that if you turn on the toilet light at night you illuminate the whole room.
Le personnel
Une humidité dans les pièces ABOMINABLE
yes it was fabulous
Good location and friendly staff
宿泊のことだけを考えれば、コスパは良いと思う。
やや老朽化しているかな、という印象。
Sehr zuvorkommend und haben sogar noch das Taxi bezahlt
Kein Fenster im Zimmer
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