Hotel Ambassador @ Bukit Bintang

Hotels
7 (365 reviews)
44 Jalan Sultan Ismail , Kuala Lumpur , my

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Currency exchange
Non-smoking throughout
Coffee Shop on site
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Review Highlights

Pros:
Friendly staff
Great location
Some appealing views
Cons:
Poor cleanliness
Limited amenities
Unsatisfactory food options

Categories

Cleanliness
5.14
Multiple reviews indicate poor hygiene and cleanliness in rooms and bathrooms.
Service
8.11
Overall reviews mention friendly and helpful staff, although there were some service delays.
Location
9.15
Consistently praised for its strategic location near attractions.
Room Quality
6.1
Reports of small rooms with unpleasant smells and inadequate amenities.
Amenities
6.63
Some positive mentions but overall perceptions are limited with missing essentials like toothbrush and toothpaste.
Value for Money
7.09
Mixed sentiment; some felt it was overpriced for the amenities and services provided.
Food and Beverage
6.64
Breakfast options were limited and unsatisfactory based on guest feedback.
Overall Experience
7.11
General sentiment reflects a mixed experience but willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:58

Property Description

Convenient Location
Situated in the heart of Bukit Bintang, within walking distance to Pavilion Kuala Lumpur and other major attractions.

Modern Amenities
Air-conditioned rooms with free WiFi, a restaurant serving delicious meals, and attentive room service for a comfortable stay.

Efficient Service
Enjoy a hassle-free experience with a 24-hour front desk, currency exchange services, and friendly staff to cater to your needs.

Book your stay at Hotel Ambassador @ Bukit Bintang now for a memorable trip to Kuala Lumpur!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:

Location

Guest Reviews

7
Based on 365 reviews
Cleanliness: 5.14
Service: 8.11
Location: 9.15
Room Quality: 6.1
Amenities: 6.63
Value for Money: 7.09
Food and Beverage: 6.64
Overall Experience: 7.11
M
MMarzuki • solo_traveller • my
7
Pros:

Biasa saja tiada yg perlu dipuji kan not rekomen.

Cons:

Chanel TV yg kurang dan tiada siaran Local & power point yg sangat sikit.....tiada extra utk HP charger..... tidak sepatutnya.

2026-05-09 • via Nuitee
S
Siti Nordiana • family_with_children • my
10
2026-04-26 • via Nuitee
P
patrick • solo_traveller • au
5
2026-04-25 • via Nuitee
Q
Qamar • solo_traveller • bn
7
Pros:

Location

Cons:

Corridor and smell

2026-04-23 • via Nuitee
E
Esther • couple • my
8
2026-04-20 • via Nuitee
N
Nur Jannah Dayanna • family_with_children • my
4
Service was excellent, but communication is very poor. There was no reply via the booking app, and t
Pros:

No breakfast but the location is good

Cons:

Toilet a bit dirty and the wifi unavailable

2026-04-19 • via Nuitee
M
Muhammad • couple • bn
5
2026-04-03 • via Nuitee
E
Eddie • couple • bn
8
2026-04-03 • via Nuitee
E
Emelia • family_with_children • my
5
2026-03-12 • via Nuitee
N
NOR SHAZANA • solo_traveller • my
6
2026-03-09 • via Nuitee
A
Amy • couple • my
9
2026-03-04 • via Nuitee
N
Nathuhain • family_with_children • my
10
convenient and strategic location
2026-03-01 • via Nuitee
R
Rosey394 • family_with_children • bn
7
Cons:

No night for sleeping

2026-02-10 • via Nuitee
M
Mohammed • family_with_children • om
5
2026-01-29 • via Nuitee
R
rahim • family_with_children • mu
7
Pros:

Location and prayer room

Cons:

Knocking the door early in the morning for breakfast

2026-01-25 • via Nuitee
S
Shaz • extended_group • my
8
2026-01-20 • via Nuitee
D
Dayang Nurshafiqa • couple • my
4
Next time make sure the room n bathroom is okay then u can send it to customer. The room so smelly i cant stand it but a
Pros:

The hotel near the crowd place. It quite dirty. The sink block and dirty. The bathroom dirty and slimy and slippery. The room got no window but so smelly.

Cons:

It quite dirty. The sink block and dirty. The bathroom dirty and slimy and slippery. The room got no window but so smelly

2026-01-20 • via Nuitee
N
NATHUHAIN • family_with_children • my
9
2026-01-19 • via Nuitee
O
Omar • extended_group • bn
1
the first and the last
2026-01-19 • via Nuitee
A
Amirul • family_with_children • my
10
2026-01-19 • via Nuitee