The Villa, Ljubljana city center

Hostel was under construction? There were absolutely no amenities.
The Booking chat representative mentioned that there were amenities that didnt exist. For example there was no functioning kitchen. No functioning showers as well, no doors to bathrooms or shower curtains. The room next to the one I was allotted had water dripping from the ceiling. Would be ok for 10 euros a night under dire circumstances but otherwise its mot a good option at all.

Comunicazioni con la struttura sono solo risposte automatiche e il check in doveva essere dalle 15 ma ci sono state inviate le informazioni alle 17 lasciandoci in giro il pomeriggio con i bagagli. Non rispondono al telefono e ci avevano parlato di parcheggi gratuiti sulla strada il sabato pomeriggio e la domenica ma in realtà è tutto a pagamento. Quindi servizi e attenzione all'ospite come confermato anche da altri che erano lì pari a 0.
L'ingresso della struttura difficile da individuare ed è una struttura completamente in restauro.

I am, hereby, making an official complaint against this place. I knew the low ratings, but my plans suddenly changed and I couldn't find another accommodation in Ljubljana besides this. I have stayed at different places all around the world and thought it couldn't be that bad. But there are things simply I can NOT tolerate as they're ILLEGAL. I ended up leaving the house after I charged my phone as I decided for my safety its better to travel to Bled than stay at night here, eventhough I had early flight and was beyond exhausted.

There is no reception. Not a living soul from the reception. Everything is communicated online If they answer you.

I guess I was one of the luckily one as I received at least guidance how and where to go as when I arrived there were plenty of people staying outside as Noone send them instructions!

The building was going through renovation and all my clothes were dirty.

There was no kitchen as advertised.

Some toilets did NOT work, some were missing doors!

There was no hot water in the shower, there was a shower with just a "pipe".

There were only two outlets for the whole room to charge your phone for 8 people.

The WiFi didn't work.

People who checked in before me were complaining that they contacted people from the property and Noone cared.

Now for the FINAL part!

There were no LOCKS. There is a code for the front door, but not for the rooms. Meaning anyone can enter your room and harm you. There were strangers all around the house, probably from the renovation team. I was alone and I am a girl. The house is at some pretty isolated place. I was extremely scared.

The top of the iceberg was the water which started drifting from the upper floor. Some guy contacted booking for help as the owners didn't care. I dont know what happened afterwards. Maybe the house flooded. I was too scared to stay.

Sehr komplizierter self Check-in, total dreckig und kein warmes Wasser in den Duschen, welche nicht wirklich als Dusche bezeichnet werden können. Auch in dieser Preiskategorie darf es wenigstens halbwegs sauber sein

Warning to future guests: this accommodation is not safe or properly maintained. Our bungalow door was broken and could not be closed or locked, leaving the room unsecured overnight. Despite repeated complaints, nothing was fixed and staff was not at the site and were unresponsive and difficult to deal with.

The communal bathrooms were dirty, had no shower curtains, and there was no hot water.

Do not stay here.

So disgusting, the worst place I have ever stayed. The room I slept in smelt like chemicals I had to sleep with my head covered. The bathrooms were SO dirty. The whole property felt like a fire hazard. The keys for the single rooms don't unlock the door, I could hear everyone struggling after about 10 attempts it unlocked. The whole property has a damp mould smell. If it wasn't so late I think I would have cancelled my stay and looked for accommodation elsewhere. Stay in a hostel over this place any day, feel dirty just thinking about how bad it is.
The bed I slept on was also missing half its wooden planks so very uncomfortable.
Nothing good, do not stay here, I knew it would be bad from the other reviews and photos but it was SO MUCH worse than expected.

DO NOT, DO NOT RENT THIS PLACE! The host is extremely indifferent and responds very late to messages. Although check-in was scheduled for 3 PM, they didn't send the information before 4 PM. The house was under renovation; it felt like it was still in a construction site. The door lock was forced open, and I couldn't lock it because it wouldn't close. The sheets were damp and dirty, with muddy footprints on them. The bed was broken. When I informed the host, no solution was found. It's impossible for any living creature to stay here. Don't stay here; if there were a negative rating, I would give it. Booking.com shouldn't show us places like this. It's a complete disaster.

Terrible place

Sconsiglio questo posto. L’interno è totalmente diverso dalle foto inserite. Non corrispondenti. Non c’era acqua calda. Sembrava un posto ancora in costruzione / ristrutturazione. Muri rovinati e fili elettrici scoperti… Nel sito era inserita presenza di Wi-Fi ma non funzionava.

This property was not transparent regarding the condition of the property. On arrival, the property looked like a construction site. There was dust everywhere (all our belongings are covered in white dust). When we got to our room, there were no door on showers, no wifi, no hot water, no toilet flush, upstairs didn’t have a shower, no kitchen, no locks on the under bed storage as it was key access but we were not provided any keys. Every door into the hostel was also open. So anyone could come in.

Staff were very difficult to contact as well. I was not sent my check in instruction until after the check in time. And when I tried to contact the property they did not answer the phone after several attempts and took a while to reply on message via booking.com.

If the property had been transparent and made customers aware I don’t think it’s too bad for a couple of nights. But it did come to a shock as we were not aware of the circumstance.

Propadlo vse

1) upon arrival we were unable to enter the property despite paying the tourist tax and following the given instructions, and were only responded to over an hour after initial contact, outside of our provided check in time.
2) When we entered the property, the door to the room we had booked was taped shut, and had a sign saying ‘Closed’ - this did suggest that the room should not have been advertised.
3) When we entered the room, it was dirty, the beds were deconstructed, there was no linen provided (and the mattresses were badly stained), there were no towels, and the basic amenities were lacking, e.g. no toilet roll provided.

The room is a bit pricey and quite stuffy as there is no proper window. It would be great if a fan could be provided.

No towels, no hot water
Rundown facility - creaky doors (probably woke up half the room going to the bathroom)