The Villa, Ljubljana city center

1) upon arrival we were unable to enter the property despite paying the tourist tax and following the given instructions, and were only responded to over an hour after initial contact, outside of our provided check in time.
2) When we entered the property, the door to the room we had booked was taped shut, and had a sign saying ‘Closed’ - this did suggest that the room should not have been advertised.
3) When we entered the room, it was dirty, the beds were deconstructed, there was no linen provided (and the mattresses were badly stained), there were no towels, and the basic amenities were lacking, e.g. no toilet roll provided.

The room is a bit pricey and quite stuffy as there is no proper window. It would be great if a fan could be provided.

No towels, no hot water
Rundown facility - creaky doors (probably woke up half the room going to the bathroom)

Firstly, the room was tiny and in the loft space. It had clearly been built as an afterthought since there were holes in the floor and ceiling with wires and tubes everywhere. I'm 5"9 and my boyfriend 6"1 and we kept hitting our heads on the beams as the roof was too low for us.
Secondly, the toilet and shower were literally in the bedroom. There was simply a see-through glass pane separating the two; No door. My boyfriend and I are very liberal and open but that was simply a step too far. No one wants to have to watch their partner on the loo whilst laying in bed.
Thirdly, the drainage was appalling. The sink was broken and didn't drain so I had to spend time fixing it. The shower........ was a nightmare. There's literally nothing stopping the water from running into the room. I was cheerily having a shower when my boyfriend shouted that there was water everywhere. EVERYWHERE. The whole bedroom was soaked. All our stuff on the floor was soaked.
Fourthly, its the dustiest place I've ever stayed. I accidentally dropped a paracetamol under the bed and upon bending down to retrieve it, i noticed the state of the floor under the bed. It was coated in THICK dust and was littered with ominous waste from previous occupants. I'd have rather drunk dirty pond water than retrieve that pill. The only bonus to flooding the room was that hopefully it cleaned the floor slightly in the process.
Fifthly, they dont really care about making your stay enjoyable. They wouldn't let me check in 1 hour early despite the room being ready and insisted I had to wait till the correct time. They give you a tiny hand towel and that's it. No nice extras (coffee, kettle, AC, shower gel etc) which wasn't too surprising given the price but still would have been a pleasant addition.
Basically, spend more money and stay somewhere nicer. Thankfully I was only here for 2 nights but had it been more I'd have left early and gone to stay somewhere else.

The first room was tiny and didn't have a window, and there was no way to air the room. The staff had to use air freshener, so it stank of chemicals. The shower head had been removed and the towels were really old. The keys opened the other rooms so the rooms were not secure and I had expensive camera equipment with me. I had booked a private room so the equipment would be secure. I was moved after I complained about the window, but both rooms also had only two drawers to store clothes , so everything needed to be ironed, yet ironing and hair drying was shared amongst the whole hostel. In the second room, the sink leaked and the shower would spill water all over the floor into the main part of the room, soaking everything.

We noticed the below average rating here after booking, and it fitted the reports here. We did not get the room we were supposed to get, alongside that the parking costing 8€ was cramped inside the fence, and it being cheaper to park on the street.

This place is a scam and dangerous ! I have informed Booking.com that it should be unlisted and shut down by authorities cause it's is even dangerous.

I payed for the parking but the all parking spot was blocked by one car.
When I asked the worker if he knows who’s car it is he told me he doesn’t know.
I payed to park on the street and the next day I asked him again and it turned out he was just to lazy to move his car and lied to me. When I got in he blocked again all the parking spot and I couldn’t use my car again….


It’s therefore not cool because I paid (although it says and to website it’s for free)

Furthermore, the hostel was really not clean at all at that moment

To stay over night and go is ok but no bathroom, THE TOILET IS NEXT TO THE BED! NO WINDOWS, NO AIR, WORSE THAN A PRISON CELL!

Quality of mattresses was inconsistent, some were very comfortable others tragic. Shared kitchen is quite small and some of the equipment wasn’t working. God help you if you get a room in the basement.