Kastel Bangkok Hotel

Hotels
•
Independent
8.4 (5 reviews)
DinDeang Road, 22,24,26,28,30, Bangkok, Bangkok, 10400 , Bangkok , TH
66-979197239

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Facilities

24-hour front desk
Garden
Luggage storage
Breakfast available (surcharge)
Smoke-free property
Wheelchair accessible parking
Snack bar/deli
Free self parking
Banquet hall
Wheelchair-accessible van parking
See all facilities

Review Highlights

Pros:
Helpful other staff
Some pleasant staff
Cons:
Difficult to find location
Rude breakfast girl
Weak coffee
Unsecured room safe
Frosted windows

Categories

Cleanliness
4.2
Some guests mentioned cleanliness as a concern, particularly regarding the breakfast area and room windows.
Service
6.2
Mixed feedback on service, with praises for some staff members and complaints about breakfast service and rude behavior.
Location
2.5
The hotel is difficult to find and out of the way, making it inconvenient for guests. Limited public transport options.
Room Quality
3.4
Guests were disappointed with room features like frosted windows, unsecure safe, and overall discomfort.
Amenities
2.5
Lack of adequate amenities like room windows, secure safes, and variety in breakfast options were major concerns for guests.
Value for Money
3
Guests felt the hotel did not provide value for the price paid due to various issues mentioned in reviews.
Food and Beverage
2.5
Breakfast quality and variety were severely criticized by guests, impacting their dining experience negatively.
Overall Experience
3.3
Guests had an overall unpleasant stay, with numerous complaints leading to an unsatisfactory rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-31 11:47

Property Description

Garden Views and Banquet Hall: Enjoy the relaxing garden views and the convenience of a banquet hall for special events.
Dining and Snack Options: Indulge in delicious meals at the on-site restaurant or grab a quick snack from the snack bar/deli.
Convenient Amenities: Benefit from amenities like a 24-hour front desk, free parking, and complimentary WiFi access throughout the property.

To experience these features and more, book your stay at Kastel Bangkok Hotel by Loft BKK for a memorable Bangkok getaway.

Important information:

Take in the views from a garden and make use of amenities such as a banquet hall and a vending machine.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • Payment

    Cash deposit required

  • General

    Professional property host/manager

Location

Guest Reviews

8.4
Based on 5 reviews
Cleanliness: 4.2
Service: 6.2
Location: 2.5
Room Quality: 3.4
Amenities: 2.5
Value for Money: 3
Food and Beverage: 2.5
Overall Experience: 3.3
G
Glenda • partner
4
Pros:

Don't believe everything you read ,this hotel is so out of the way from everything & very hard to find , the hotel cards are ridiculous as the writing on them is so small the taxi drivers were unable to read the tiny address right at the bottom .
The breakfast is shocking with no variety at all . One breakfast girl is so rude & unhelpful ,I had to go to the front desk to get things resolved with her & the morning coffee was weak like water ALWAYS cold
The other staff are helpful & pleasant.
The room safe is not bolted in & not secure at all, we kept our valuables in our locked suitcase which was safer
Our room was shown in the photos as having windows but the windows were frosted & we were unable to see through the glass at all & they were unable to be opened . It was like being in a prison , with no view out & no fresh air. We were moved the following day , after I complained .We left the hotel days early , as it was a very unpleasant stay.
I would not recommend it at all

2025-02-10 • via Nuitee
B
Brian • family
10
Pros:

This property has everything you need and is located in an area where you can easily get to places

2024-11-28 • via Nuitee
S
Summayya • partner
10
Pros:

It was a beautiful stay.

2024-10-31 • via Nuitee
J
Justin • partner
10
Pros:

Perfect hotel stay. Staff was very helpful and courteous, room was kept clean, we didnt have a single issue the entire stay.

2024-08-23 • via Nuitee
A
Amanda
10
Pros:

The bed is divine. I asked for an upgrade which they gave me at no extra charge. The staff are amazing. Can’t wait to go back

2024-08-07 • via Nuitee