Romana Hotel - Houston Southwest

Hotels
3.1 (1705 reviews)
6885 Southwest Freeway , Houston , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Affordable
Cons:
Dirty rooms
Rude staff
Insects present
Poor service

Categories

Cleanliness
1.56
Numerous reviews indicate it is extremely dirty with roaches and poor maintenance.
Service
4.03
Mixed reviews, with some mentioning rude staff but others noting standard service.
Location
4.57
Some reviews mention the good location.
Room Quality
1.52
Reports of dirty rooms and poor conditions.
Amenities
3.55
Amenities mentioned were limited; a standard refrigerator or microwave might be expected.
Value for Money
3.51
Low price but the quality does not match the expectations.
Food and Beverage
3.56
No breakfast provided, but options nearby.
Overall Experience
2.53
Overall sentiment indicates dissatisfaction and several complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 16:52

Property Description

Stunning Skyline Views and Modern Amenities

Luxurious Accommodations
Indulge in rooms featuring free wireless internet and a TV with cable channels. Opt for a non-smoking room for a refreshing stay at Romana Hotel - Houston Southwest.

Fitness and Relaxation
Stay active at the on-site fitness centre or unwind by swimming laps in the outdoor pool. Plan your itinerary seamlessly with access to the business centre.

Convenient Location
With key attractions like Memorial Hermann Southwest Hospital and The Galleria shopping centre within close proximity, and Southern Baptist University just a short drive away, Romana Hotel offers the perfect blend of comfort and convenience.

Book now for an unforgettable stay at Romana Hotel - Houston Southwest.

Important information:

Please note: cash payments require a refundable deposit of USD 25.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

3.1
Based on 1705 reviews
Cleanliness: 1.56
Service: 4.03
Location: 4.57
Room Quality: 1.52
Amenities: 3.55
Value for Money: 3.51
Food and Beverage: 3.56
Overall Experience: 2.53
J
Juan • solo_traveller • us
1
Pros:

Balcony

Cons:

A.c didn't work

2026-07-25 • via Nuitee
N
Nancy • solo_traveller • us
1
Filthy dirty people hanging out everywhere just dirty!!!!!
Pros:

Nothing

Cons:

Nothing

2026-07-25 • via Nuitee
B
Brittany • extended_group • us
10
2026-07-25 • via Nuitee
M
Michael • couple • us
1
2026-07-24 • via Nuitee
J
Jesse • solo_traveller • us
1
Pros:

Nothing we paid for the month of July and my wife and I told them that we are paid up till the 31rst because I paid for the last 5 days after we paid up till the 26 th and on the 21rst I couldn't get my card to go through so went to atm took out the 200 from atm and I paid for the last 5 days on the 21rst with cash instead of card and paid for the last 5 days but the manager on duty told her we was only paid till the 26th but I went down on the 21 th cause card wouldn't workand paid cash soeaning the 21rst even though we wasn't due till 26th I paid up till the first so we wouldn't have to worry bout it but supposivly they can't find receipt well than where is the 280 I paid for from ending on 26 till the first now they says we're only paid till the 26th but I know I paid and it shows on my debit card the day I took the cash off to pay for it so I'm either going to fight it or they are going to give me the money back that I paid on the 21rst to take us up to the 31 rst

2026-07-23 • via Nuitee
E
Enee • solo_traveller • us
1
I didn’t stay
Pros:

Nothing drug infested a horrible location

Cons:

When I arrived people were all hanging out in the front entrance the lobby smelled like weed the cops came because a 2 year old was left alone it was fighting and I’m a woman alone scared and uncomfortable I did not stay I asked for my money back and he said I have to go though booking

2026-07-23 • via Nuitee
C
Cassie • couple • us
1
We was conned out of our deposit bc we ended up booking somewhere else. There was dog crap on the fl
Pros:

Nothing

Cons:

We walked in and immediately was hit with a urine odor. It was hot. No ac.

2026-07-22 • via Nuitee
E
Erin • couple • us
1
Uninhabitable rooms and terrible service – Avoid this place!My recent stay at the Romana Hotel Southwest was a nightmare
Pros:

Nothing

Cons:

Everything

2026-07-22 • via Nuitee
A
Afonso • solo_traveller • us
1
2026-07-21 • via Nuitee
A
Andres • solo_traveller • co
1
Terrible El Hotel
Cons:

Cucarachas muchisimas...en todas partes, la ropa de cama sucias y olía asqueroso.. el counter de la recepción estaba pegado y sucio...muchos homeless en la entrada y caminando adentro del hotel..mucha gente de bajo nivel

2026-07-21 • via Nuitee
B
Bluee • family_with_children • us
5
2026-07-20 • via Nuitee
A
Anthony • solo_traveller • us
1
2026-07-20 • via Nuitee
W
wade • solo_traveller • us
8
2026-07-20 • via Nuitee
M
Mahira • couple • us
10
2026-07-19 • via Nuitee
C
Candice • family_with_children • us
1
Place should be condemned
Cons:

If I could give a 1 star I would this establishment is disgustingly filthy with cockroaches and many questionable things and people in and around the property the manager is a joke they were supposed to give my deposit back and didn’t when my credit card company prompted me to make contact he kept saying he couldn’t be sure who I was and at this point only god knows how many others have fallen victim of these thieves

2026-07-19 • via Nuitee
C
Chinettia • solo_traveller • us
1
Pros:

Nothing, nothing, nothing at all bottom line. Roaches, nasty, crackish and torn and wore down building.

Cons:

The staff was rude. We didn't step foot past the front desk. We never got to see the room. Did not refund our money, even though we did not stay there. The staff wasn't helpful at all. They didn't tell us about a $40 deposit even after paying for the room.

2026-07-19 • via Nuitee
J
Jordan • couple • us
1
2026-07-19 • via Nuitee
M
Mahira • couple • us
10
2026-07-19 • via Nuitee
M
Michael • solo_traveller • us
1
The Internet says it provides office chairs and desk I get in the room there’s no office chair. The office said that the
Pros:

Nothing

Cons:

Nothing was lied to on line false advertisement will not be staying here ever again

2026-07-18 • via Nuitee
N
Noelia • solo_traveller • us
1
Pros:

Nothing at all

Cons:

Rude staff, dirty place, cockroaches crawling on wall, very disgusting smell

2026-07-17 • via Nuitee