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Facilities
Property facilities
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Offsite parking discounted rates available
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Electric bicycle charging station
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Non-smoking rooms
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Packed lunches
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Non-smoking throughout
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Shared lounge/TV area
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Allergy-free room
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Kid meals
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Outdoor furniture
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
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Key card access
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Television in common areas
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Express check-in
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Free wired internet
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Private picnics
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Wine release events
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Reception hall
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Japanese garden
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Covered parking
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Secured parking
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Horse riding nearby
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Electric bicycle charging station
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Charming Country-house Hotel near Exeter
Tranquil Surroundings: Nestled in the picturesque countryside near Exeter, the Best Western Lord Haldon Hotel offers a peaceful retreat away from the hustle and bustle.
Convenient Amenities: Enjoy the convenience of free parking and Wi-Fi, ensuring a stress-free stay. Indulge in delicious meals made from fresh local ingredients at the on-site restaurant.
Comfortable Accommodation: Each uniquely decorated room exudes country-house charm and features modern amenities. Some rooms boast stunning views of the countryside or the hotel gardens.
Book your stay at the Best Western Lord Haldon Hotel for a relaxing countryside getaway near Exeter.
There is no 24-hour check-in service at the hotel. Please inform the hotel if you are arriving later than 23.00.
Please note, this property hosts on-site wedding functions. Guests may experience some noise/light disturbances. For more information, please contact the property.
There is a pet charge of GBP 15 per pet per night, due on arrival. This is only available in selected Double and Twin rooms. This does not apply for any room upgrades.
For group bookings of 6 or more rooms, different policies will apply.
We charge £15 per stay with 1 dog and £17.50 per stay with 2+ dogs.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for £10 per person per night when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
Children from 2 years old to 12 years old stay for £15 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The staff were friendly
Bed was comfortable.
Most annoyingly I selected the accommodation based on their claim to have EV charging - it was a 13amp outdoor socket.
The decor is very B&M, the sort of wall art of deer in snow with glitter. Very obvious fake flowers and bad taste in decor.
If you prefer veggie food, the dinner option is a plant based burger - that's it.
Breakfast very underwhelming.
The staff are lovely as always and the views wonderful. It is clean and warm.
However, the restaurant is very variable and usually not good. On this occasion 12 April, I waited an hour for my dinner as did the other guests, and when it arrived (roast) it was old and had clearly been sitting around for hours.
Dinner and Breakfast was excellent and the staff including Harry particularly were excellent
Up on arrival we found the rooms very hot and stuffy and had to open the windows for some time
We were in room 7.
It was a good size and clean.
The bed was comfy.
All staff were polite and professional
Nothing to dislike
The hotel is located in stunning landscape and the ground are beautiful. Staff were exceptional and incredibly accommodating of our friend's dogs. The rooms are well appointed for the classification and the hotel has great facilities.
This isn't a compliant but an observation as some of the interior facilities, bar, restaurant, lounge etc, are now quote dated and would benefit from an upgrade.
room with a lovely view of the countryside
Location was lovely and peaceful. Room was very comfortable. Dog friendly hotel
Dog friendly hotel but only in bars and dog friendly room. Could not eat there as would have to leave the dog or eat separately.
Really friendly and welcoming staff
Nothing
Dog friendly and peaceful country location
Location lovely. Drive full of potholes.
They were understaffed. Breakfast was chaotic. Rooms tired.
The property is set in lovely grounds and has wonderful wide views of the countryside. The rooms are comfortable and spotlessly clean. The breakfast dining room is spacious and everything is well appointed. The gardens are pretty.
Nothing.
The staff were super friendly and couldn’t do enough for us
Everything was so good and clean loved it
Good location
Pleasant staff
Nice room
Lord halden burger which was disappointing, no excuse.but issue resolved.
Location was beautiful but access road was full of potholes
The hotel is very tired and in need of a complete refurbishment.
Friendliness.
Pothole approach road.
Excellent Breakfast and diner and a very comfortable room
The barman qas very sociable and informative.
On a night with few guests we were put in a very small room overlooking a staff car park. We could have been given a different room. Possibly upgraded? We would have liked breakfast but the restaurant closed at 1000hrs. We went particularly to run the local park run and didn't get back till 1005. Then we had to rush to check out 1100. We normally use travelogue for our parkrun tourism, and will probably return to them if we visit this area again.
Rooms good, service very good,
Just right for our needs
Signage to rooms not clear
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