Lord Haldon Country Hotel, Sure Hotel Collection by Best Western

Hotels
•
Sure Hotel Collection by Best Western
8.1 (1206 reviews)
Dunchideock , Exeter , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and quiet rooms
Great location
Cons:
Noise from other guests
Heating issues
Inconsistent food quality

Categories

Cleanliness
8.35
Guests appreciated the cleanliness of the rooms but some had minor concerns about the heating.
Service
8.85
Numerous reviews highlight the friendly and helpful staff.
Location
8.35
Convenient for visiting nearby family and quiet country location.
Room Quality
7.45
Some rooms were noted as small and noise issues were reported.
Amenities
7.85
Facilities were considered good though not fully explored during the stay.
Value for Money
8.35
Reasonable prices for what is offered, especially for dog-friendly guests.
Food and Beverage
7.65
Food quality varied, with some dishes not meeting expectations.
Overall Experience
7.95
Guests generally enjoyed their stay despite some minor issues, making it a positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:08

Property Description

Charming Country-house Hotel near Exeter

Tranquil Surroundings: Nestled in the picturesque countryside near Exeter, the Best Western Lord Haldon Hotel offers a peaceful retreat away from the hustle and bustle.

Convenient Amenities: Enjoy the convenience of free parking and Wi-Fi, ensuring a stress-free stay. Indulge in delicious meals made from fresh local ingredients at the on-site restaurant.

Comfortable Accommodation: Each uniquely decorated room exudes country-house charm and features modern amenities. Some rooms boast stunning views of the countryside or the hotel gardens.

Book your stay at the Best Western Lord Haldon Hotel for a relaxing countryside getaway near Exeter.

Important information:

There is no 24-hour check-in service at the hotel. Please inform the hotel if you are arriving later than 23.00.

Please note, this property hosts on-site wedding functions. Guests may experience some noise/light disturbances. For more information, please contact the property.

There is a pet charge of GBP 15 per pet per night, due on arrival. This is only available in selected Double and Twin rooms. This does not apply for any room upgrades.

For group bookings of 6 or more rooms, different policies will apply.

We charge £15 per stay with 1 dog and £17.50 per stay with 2+ dogs.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 2 years old to 12 years old stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1206 reviews
Cleanliness: 8.35
Service: 8.85
Location: 8.35
Room Quality: 7.45
Amenities: 7.85
Value for Money: 8.35
Food and Beverage: 7.65
Overall Experience: 7.95
J
Judith • family_with_children • gb
8
Pros:

Friendliness.

Cons:

Pothole approach road.

2026-03-02 • via Nuitee
A
Alison • extended_group • gb
7
Pros:

Location was beautiful but access road was full of potholes

Cons:

The hotel is very tired and in need of a complete refurbishment.

2026-03-02 • via Nuitee
D
Derek • family_with_children • gb
10
Perfect
Pros:

Excellent Breakfast and diner and a very comfortable room

2026-02-24 • via Nuitee
C
Chris • couple • gb
5
Dissappointed
Pros:

The barman qas very sociable and informative.

Cons:

On a night with few guests we were put in a very small room overlooking a staff car park. We could have been given a different room. Possibly upgraded? We would have liked breakfast but the restaurant closed at 1000hrs. We went particularly to run the local park run and didn't get back till 1005. Then we had to rush to check out 1100. We normally use travelogue for our parkrun tourism, and will probably return to them if we visit this area again.

2026-02-11 • via Nuitee
T
trevor • couple • gb
8
Stayed before and would again
Pros:

Rooms good, service very good,
Just right for our needs

Cons:

Signage to rooms not clear

2026-01-30 • via Nuitee
M
Martha • couple • gb
5
Great Sunday lunch, lovely staff but won't stay again.
Pros:

the hotel is very nice and the staff very friendly and accommodating. The Sunday lunch was amazing.

Cons:

We were awakened at 8.30am on a Sunday morning by a very noisy Bible group who took over the entire hotel. We therefore couldn't even find a quiet spot to have our coffee while we waited for our friends to arrive for lunch. Saturday night residents should be made aware of this.

2026-01-29 • via Nuitee
D
Diane • family_with_children • gb
9
Pros:

Peace and quiet

Cons:

Place needs work doing

2026-01-24 • via Nuitee
S
Steve • couple • gb
9
2026-01-20 • via Nuitee
P
peter • extended_group • us
6
Cons:

Difficult and poor roads to get to the hotel, not the fault of the hotel of course.

2026-01-20 • via Nuitee
A
Anthony • solo_traveller • gb
7
Really lovely grounds. But if you don’t want to be in bed by 10pm don’t go
Pros:

The grounds were beautiful. Lovely place.

Cons:

We stayed in room 3. There was a constant noise like a fan as running somewhere. It was hard to sleep with it going on.

The bar and restaurant closed far too early. 12 of us book the restaurant for 8pm. Only to be told the chef finished at 8.30. And could we all hurry up and order. Could not have desert. As the chef when home. The bar shut at 10 pm sharp. We order drinks. Then was told to move to our side the bar to finish our drinks. Then turn the light off. On us. At 10,30.

2026-01-19 • via Nuitee
S
Sheila • family_with_children • gb
8
Pleasant
Pros:

Good food service great

Cons:

T v not working and a dog was whining for hours in a room close by

2026-01-19 • via Nuitee
S
Sophie • family_with_children • gb
7
2026-01-19 • via Nuitee
S
Sandra • family_with_children • gb
9
Pros:

Lovely hotel in the heart of the country, but not far from Exeter

Cons:

It was all very nice

2026-01-16 • via Nuitee
H
Helene • family_with_children • gb
10
Pros:

Very friendly staff that made you feel welcome

Cons:

-

2026-01-15 • via Nuitee
R
Richard • family_with_children • gb
9
Pros:

The room and bathroom were huge. The beds very comfortable. Frankly for the money it exceeded expectations.

Cons:

Nothing

2026-01-10 • via Nuitee
T
trevor • couple • gb
9
Ideal
Pros:

Room was good, bed comfortable.
All facilities I expected.

Cons:

Shower could be better.
Access road needs attention

2026-01-06 • via Nuitee
F
Flame • couple • gb
10
2026-01-05 • via Nuitee
H
Hubert • family_with_children • de
10
Pros:

Super Personal, gutes Essen und Frühstück, Zimmer sehr ruhig und hundefreundlich. Wirklich toller Aufenthalt.

2026-01-02 • via Nuitee
B
Bee • family_with_children • gb
8
Nice hotel
Pros:

Good location, nice sized room, clean and very helpful staff.

Cons:

Bed was not so comfortable on this stay. Lots of doors banging from other people.

2026-01-01 • via Nuitee
J
Jonathan • couple • gb
8
Pros:

A lovely clean,quiet hotel with lovely staff.

Cons:

Heating was not working although we didn't need it as we were war.m. No lift but again we didn't need one. Should be clear when booking to put if taking dog as hotel unaware we were bringing ours.

2025-12-31 • via Nuitee