Lord Haldon Country Hotel, Sure Hotel Collection by Best Western

Hotels
Sure Hotel Collection by Best Western
8.1 (1320 reviews)
Dunchideock , Exeter , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and quiet rooms
Great location
Cons:
Noise from other guests
Heating issues
Inconsistent food quality

Categories

Cleanliness
8.35
Guests appreciated the cleanliness of the rooms but some had minor concerns about the heating.
Service
8.85
Numerous reviews highlight the friendly and helpful staff.
Location
8.35
Convenient for visiting nearby family and quiet country location.
Room Quality
7.45
Some rooms were noted as small and noise issues were reported.
Amenities
7.85
Facilities were considered good though not fully explored during the stay.
Value for Money
8.35
Reasonable prices for what is offered, especially for dog-friendly guests.
Food and Beverage
7.65
Food quality varied, with some dishes not meeting expectations.
Overall Experience
7.95
Guests generally enjoyed their stay despite some minor issues, making it a positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:08

Property Description

Charming Country-house Hotel near Exeter

Tranquil Surroundings: Nestled in the picturesque countryside near Exeter, the Best Western Lord Haldon Hotel offers a peaceful retreat away from the hustle and bustle.

Convenient Amenities: Enjoy the convenience of free parking and Wi-Fi, ensuring a stress-free stay. Indulge in delicious meals made from fresh local ingredients at the on-site restaurant.

Comfortable Accommodation: Each uniquely decorated room exudes country-house charm and features modern amenities. Some rooms boast stunning views of the countryside or the hotel gardens.

Book your stay at the Best Western Lord Haldon Hotel for a relaxing countryside getaway near Exeter.

Important information:

There is no 24-hour check-in service at the hotel. Please inform the hotel if you are arriving later than 23.00.

Please note, this property hosts on-site wedding functions. Guests may experience some noise/light disturbances. For more information, please contact the property.

There is a pet charge of GBP 15 per pet per night, due on arrival. This is only available in selected Double and Twin rooms. This does not apply for any room upgrades.

For group bookings of 6 or more rooms, different policies will apply.

We charge £15 per stay with 1 dog and £17.50 per stay with 2+ dogs.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 1320 reviews
Cleanliness: 8.35
Service: 8.85
Location: 8.35
Room Quality: 7.45
Amenities: 7.85
Value for Money: 8.35
Food and Beverage: 7.65
Overall Experience: 7.95
S
Somers solo_traveller gb
8
2026-08-06 via Nuitee
P
paul family_with_children gb
8
Pleasant and will go again when in the area.
Pros:

Breakfast was excellent, cooked to order.
Setting was outstanding, panoramic views and silence - a proper country hotel.
Staff welcoming.

Cons:

Some decor was a little tired (but historic building) and bathroom shower, though clean, needed attention, eg regrouting, removal of some discolouration.

2026-08-06 via Nuitee
L
Lee family_with_children gb
8
2026-08-06 via Nuitee
S
Scott couple gb
10
2026-08-05 via Nuitee
E
Edel solo_traveller ie
7
Pros:

The grounds

Cons:

The staff were lovely but so under staffed.

Food was not good, 7 people for dinner and only two ate a full meal.

2026-08-05 via Nuitee
K
Krisztina couple hu
10
2026-08-05 via Nuitee
L
Lisa couple gb
5
Disappointing
Pros:

Beautiful location once we arrived. Check in very good.

Cons:

The road into the hotel is horrendous with potholes. Severely understaffed. Food was poor and service very slow.

2026-08-04 via Nuitee
J
James couple gb
5
2026-08-04 via Nuitee
J
Jeanne couple gb
8
We enjoyed the visit, all the staff were very kind and helpful. Food matched my expectations.
Pros:

Staff very good and very helpful, went out of their way in everything. Food was great, The Steak was wonderful. and my Salmon dish was delicious.

Cons:

For me, the corridors upstairs were a little tired and needed cheering up. Our room was of good size and perfectly acceptable. The garden was lovely, but the furniture also needed some cushions.

2026-08-04 via Nuitee
D
David couple gb
4
2026-08-03 via Nuitee
P
Piotr solo_traveller pl
7
2026-08-03 via Nuitee
K
KIM solo_traveller gb
5
Pros:

Staff very friendly.

Cons:

Hotel was very tired

2026-08-03 via Nuitee
S
Simon solo_traveller gb
10
2026-08-03 via Nuitee
M
Maria couple gb
8
Lovely property
Pros:

Its location.

Cons:

Confusing policy where dogs can go

2026-08-03 via Nuitee
B
Barbara couple gb
8
Perfect for a peaceful relaxing stay.
Pros:

The hotel is in a beautiful peaceful location with exceptional views across the open countryside and has a lovely garden with plenty of seating. The meal I had was excellent.

All the staff were very friendly and helpful.

Cons:

Be aware that this property doesn’t have a lift.

The accommodation is good although the decor is now looking very tired.

2026-08-02 via Nuitee
B
Barbara couple gb
8
2026-08-02 via Nuitee
J
Jill solo_traveller gb
9
Pros:

Beautiful setting and really lovely friendly helpful
Staff

Cons:

The room was really hot however they did supply a fan

2026-07-25 via Nuitee
S
Sandra solo_traveller gb
8
Pros:

Lovely setting

2026-07-24 via Nuitee
J
Johan couple be
9
Prachtige locatie met rust, schitterende uitzichten en een mooie kamer.
Pros:

Fantastische ervaring! Het prachtige domein, de mooie kamer, de rust en het schitterende uitzicht maakten ons verblijf onvergetelijk. Hoewel de tocht naar het hotel als buitenlander wat uitdagend was, was het absoluut de moeite waard. Een extra pluim voor het personeel: van de nachtwacht tot het keukenteam, iedereen was uitzonderlijk vriendelijk, professioneel en behulpzaam. Een echte aanrader! ⭐⭐⭐⭐⭐

Cons:

Ikzelf heb niks aan te merken.

2026-07-24 via Nuitee
J
Julia solo_traveller gb
8
2026-07-23 via Nuitee