Lord Haldon Country Hotel, Sure Hotel Collection by Best Western

Hotels
Sure Hotel Collection by Best Western
8.1 (1224 reviews)
Dunchideock , Exeter , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and quiet rooms
Great location
Cons:
Noise from other guests
Heating issues
Inconsistent food quality

Categories

Cleanliness
8.35
Guests appreciated the cleanliness of the rooms but some had minor concerns about the heating.
Service
8.85
Numerous reviews highlight the friendly and helpful staff.
Location
8.35
Convenient for visiting nearby family and quiet country location.
Room Quality
7.45
Some rooms were noted as small and noise issues were reported.
Amenities
7.85
Facilities were considered good though not fully explored during the stay.
Value for Money
8.35
Reasonable prices for what is offered, especially for dog-friendly guests.
Food and Beverage
7.65
Food quality varied, with some dishes not meeting expectations.
Overall Experience
7.95
Guests generally enjoyed their stay despite some minor issues, making it a positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:08

Property Description

Charming Country-house Hotel near Exeter

Tranquil Surroundings: Nestled in the picturesque countryside near Exeter, the Best Western Lord Haldon Hotel offers a peaceful retreat away from the hustle and bustle.

Convenient Amenities: Enjoy the convenience of free parking and Wi-Fi, ensuring a stress-free stay. Indulge in delicious meals made from fresh local ingredients at the on-site restaurant.

Comfortable Accommodation: Each uniquely decorated room exudes country-house charm and features modern amenities. Some rooms boast stunning views of the countryside or the hotel gardens.

Book your stay at the Best Western Lord Haldon Hotel for a relaxing countryside getaway near Exeter.

Important information:

There is no 24-hour check-in service at the hotel. Please inform the hotel if you are arriving later than 23.00.

Please note, this property hosts on-site wedding functions. Guests may experience some noise/light disturbances. For more information, please contact the property.

There is a pet charge of GBP 15 per pet per night, due on arrival. This is only available in selected Double and Twin rooms. This does not apply for any room upgrades.

For group bookings of 6 or more rooms, different policies will apply.

We charge £15 per stay with 1 dog and £17.50 per stay with 2+ dogs.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 2 years old to 12 years old stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1224 reviews
Cleanliness: 8.35
Service: 8.85
Location: 8.35
Room Quality: 7.45
Amenities: 7.85
Value for Money: 8.35
Food and Beverage: 7.65
Overall Experience: 7.95
P
pat couple gb
8
Very enjoyable
Pros:

Lovely hotel very well run, staff friendly and efficient. Beautiful gardens and scenary

Cons:

Nothing

2026-05-23 via Nuitee
S
susan couple gb
8
Wonderful place to stay in fabulous setting outside Exeter at half the price.
Pros:

Grand building in glorious grounds with comfortable room , good simple dinner at an excellent price.

Cons:

Nothing

2026-05-19 via Nuitee
D
Denise couple gb
6
An overall pleasant stay and warm welcome.
Pros:

Breakfast ok. Beautiful location but access difficult.

Cons:

The evening meal menu was disappointing if staying for several nights.

2026-05-18 via Nuitee
D
Dawn solo_traveller gb
8
Lovely hotel with excellent staff in a beautiful location.
Pros:

Loved the old building and the stunning location. Had a room with a beautiful view. A generous amount of tea, coffee & milk plus biscuits.
All the staff were so welcoming and thoughtful.

Cons:

The drive up to the hotel has many big, deep potholes, you wouldn’t want to drive a sports car along it! I believe this is going to be resurfaced at some point.
The room decor was nice but tired and needs a little freshen up but it was clean.

2026-05-17 via Nuitee
C
Connor solo_traveller gb
10
2026-05-16 via Nuitee
R
Ronald couple us
4
Won’t stay again
Pros:

View, gardens

Cons:

Pothole road, narrow, food

2026-05-15 via Nuitee
D
David couple gb
5
Good value but all quite basic
Pros:

Nice location.

Cons:

Felt tired

2026-05-15 via Nuitee
B
Brian solo_traveller gb
10
Pros:

The friendly team and atmosphere.
Professional can do attitude.
The team you need when you need it the most. 5*****
Will definitely stay again.

2026-05-15 via Nuitee
P
Phillip solo_traveller gb
9
Most comfortable
Pros:

Everything worked and it was quiet and peaceful. The staff were welcoming and kindly upgraded me to a double bed.

Cons:

Some of the approach roads were scarily narrow but that isn’t the hotel’s fault.

2026-05-10 via Nuitee
M
Michael couple gb
8
Very comfortable Good food very friendly staff
Pros:

Lovely location although a bit remote. Staff very friendly especially the Resturant Manager Very clean comfortable rooms

Cons:

Location too remote Would have liked the dog friendly rooms to be on ground floor

2026-05-04 via Nuitee
D
David couple gb
9
We were walking the Eden Way pilgrimage route & it made an excellent stopover.
Pros:

Staff & service excellent. Lovely quiet & scenic location

Cons:

Nothing

2026-05-02 via Nuitee
A
Andy solo_traveller gb
9
Pros:

Location

Cons:

Road to Hotel narrow. pot holes

2026-05-02 via Nuitee
A
Andrew couple gb
7
A nice hotel in gorgeous Devon countryside with lovely food.
Pros:

The room was a good size, and the bed was very comfortable. The food at dinner was very good. It's a fairly simple menu - pub grub really, but all very nicely done. The hotel is in a lovely location in the Devon countryside. Staff service was very good.

Cons:

The hotel is a bit 'tired' looking - especially the carpets.

2026-05-01 via Nuitee
P
Paolo couple it
8
2026-05-01 via Nuitee
H
Haynes couple gb
7
Expensive for the type type of place
2026-04-27 via Nuitee
M
Maxine extended_group gb
8
Great hotel in a beautiful location with fantastic staff.
Pros:

Staff were extremely helpful with all aspects of my stay.

Cons:

Some areas were a little tired looking (carpets in hallway and stairs). Heating seemed to be on full in the corridor to the room but it was a warm day.

2026-04-27 via Nuitee
S
sharon solo_traveller gb
10
Tranquility.Beautiful Setting Fabulous Staff.
Pros:

Staff were really helpful and genuinally lovely people.
Everything was clean .
Bar area was cosy.
Setting was beautiful and peaceful

Cons:

Food in the restuarant in my opinion wasn't the greatest but priced accordingly.
Rooms a little outdated but the price for the room was fair.

2026-04-23 via Nuitee
W
William couple au
7
Pros:

The hotel is in a beautiful location, lovely gardens, magnificent views and great walks nearby.

Cons:

The room and facilities were fine, but all a bit tired

2026-04-21 via Nuitee
J
James couple gb
8
Good room, great value
Pros:

Great setting, beautiful surroundings and very friendly and helpful staff. Good room for the price

Cons:

The single track road leading to the hotel was full of deep potholes which visitors should beware of especially when arriving after dark.

2026-04-20 via Nuitee
E
Emma couple gb
7
2026-04-20 via Nuitee