Best Moments Studio City - Imperium Residence

Hotels
9.2 (59 reviews)
Jalan Kampung Tanjung Lumpur , Kuantan , my

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Lift / Elevator
Hot tub/Jacuzzi
Sauna
Non-smoking throughout
Infinity pool
Shallow end
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Cons:
Cleanliness issues

Categories

Cleanliness
7.45
Some issues with cleanliness mentioned, including mold in the bathroom.
Service
9.95
Staff very friendly, responsive, and supportive.
Location
9.45
Quiet location mentioned positively.
Room Quality
8.95
Big and comfortable rooms, but cleanliness issues present.
Amenities
9.45
Good amenities provided, including extra bedding and kitchen appliances.
Value for Money
9.45
Good experience, likely good value for the service provided.
Food and Beverage
8.95
Not specifically mentioned; standard quality for this hotel tier.
Overall Experience
9.95
Overall positive feedback from guests with no major complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 09:30

Property Description

Luxurious Accommodation with Beach Access
Located in Kuantan near Tanjung Lumpur Beach, our homestay offers free WiFi, infinity pool, and playground. A sauna and lift add to the comfort of your stay.

Family-Friendly Amenities
Enjoy the kids' pool and garden for relaxation. The air-conditioned rooms feature modern amenities and a flat-screen TV. Free private parking is also provided.

Convenient Location
Explore nearby attractions like Masjid Sultan Ahmad Shah 1 and Heroes Museum. Sultan Haji Ahmad Shah Airport is just 19 km away.

For a memorable stay near the beach, book your accommodation at Best Moments Studio City - Imperium Residence today.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 59 reviews
Cleanliness: 7.45
Service: 9.95
Location: 9.45
Room Quality: 8.95
Amenities: 9.45
Value for Money: 9.45
Food and Beverage: 8.95
Overall Experience: 9.95
A
Ammar family_with_children my
10
2026-02-09 via Nuitee
S
Sara couple my
9
2026-01-19 via Nuitee
Z
Zai couple my
9
2025-12-30 via Nuitee
A
Adriana solo_traveller my
10
2025-12-22 via Nuitee
N
Norsalawatun family_with_children my
10
2025-12-07 via Nuitee
N
NURAQILAH NADHIRAH family_with_children my
10
2025-11-27 via Nuitee
M
MUHAMMAF AFIQ FARHAN solo_traveller my
9
2025-11-18 via Nuitee
Y
yusrol couple my
10
2025-10-29 via Nuitee
F
Fauziyah Hanasi couple my
9
2025-10-19 via Nuitee
N
Norazlina couple my
9
2025-10-05 via Nuitee
A
azie family_with_children my
8
Pros:

Very recommended, staff very friendly. Cuma masa cuti orang agak ramai but okay je. Bilik ok bersih dan selesa ❤️

2025-09-16 via Nuitee
K
Kistela couple de
7
Okay für einen Zwischenstopp
Pros:

Großes Zimmer, ruhige Lage.

Cons:

Im Bad hatte es überall Schimmel, auch der Duschvorhang war total verschimmelt. Die Wände waren auch voller Flecken und würden etwas frische Farbe gut vertragen.
Die Unterkunft war sehr schlecht zu finden, und die Anweisung für den Self-Check-in kamen erst, als wir schon fast vor Ort waren. Zum Glück hatten wir Internet.

2025-08-27 via Nuitee
A
Ahmad Fadhil couple my
9
2025-08-03 via Nuitee
A
ANNIS couple my
10
Pros:

Sec repeattt🤭
Hostt friendly,Reply cepatt..
vieww city,parking pon mudah🫰🏻
Facilities semua okayyy.ada tilam &towel extraa!
Ada microwave,peti sejuk pon besarr 🫰🏻🫰🏻
Ada sediakann toiletries jugaa 🌹🌹
Will repeatt againn,sebab hostt terbaikk!!!!!❤️

2025-08-01 via Nuitee
L
Lut family_with_children my
9
2025-07-26 via Nuitee
A
Afiq couple my
10
2025-07-19 via Nuitee
N
Nur couple my
10
2025-07-07 via Nuitee
F
Faqihah young couple my
10
Very recommended
Pros:

Smoothly check-in and check-out process. Very clean and good experience.

Cons:

Nothing

2025-07-06 via Nuitee
M
Maznah young couple my
8
Very good
2025-06-21 via Nuitee
L
Lee review category business travellers my
9
If not for design fault of the unevne floor at the main entrance, it will be an excellent trip.
Pros:

I have the best host, Calvin Sing!! He is excellent and provides service above par. I had a fall on the third night of my stay at the premise upon exiting from the lift and as i pushed open the main door entering into the corridor and it was May 9, 2025. Calvin has been most caring and sensible in understanding and supporting in my circumstance as the fall resulted a hairline fracture after I did my xray in KPJ Hospital.
The security guards on duty are diligently carrying out their duty and they have been very helpful to me.

Cons:

There is a serious defect with NO safety warninig of the uneven floor - the part as we exit from the lift to open the main door - without any warning the floor was about 3 inches lower and this easily caused anyone entering trip and fall. This happened to me and it should have given proper warning by taping the edge before entering the main door to the corridor. In this case it has been most costly to me as i suffer from a fracture bone and need to seek medical treatment up until now and further check up and follow up in the coming weeks.

2025-05-19 via Nuitee